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Viana Hotel and Spa, Trademark Collection by Wyndham

Photo gallery for Viana Hotel and Spa, Trademark Collection by Wyndham

Exterior
Suite, 1 Bedroom, Non Smoking, Balcony (1 King Bed, Hydrotherapy) | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe
Frette Italian sheets, premium bedding, pillow-top beds, in-room safe
Frette Italian sheets, premium bedding, pillow-top beds, in-room safe
Suite, 1 Bedroom, Non Smoking, Kitchenette (1 King Bed, Hydrotherapy) | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Overview of Viana Hotel and Spa, Trademark Collection by Wyndham

Viana Hotel and Spa, Trademark Collection by Wyndham

4.0 star property
Luxury hotel in Westbury with spa and indoor pool

8.4/10 Very good

1,003 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is €148
Price available on 18/12/2022
Map
3998 Brush Hollow Rd, Westbury, NY, 11590
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • 24-hour business centre
For families
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • Roosevelt Field Mall - 6 min drive
  • UBS Arena - 24 min drive

Getting around

  • Farmingdale, NY (FRG-Republic) - 20 min drive
  • LaGuardia Airport (LGA) - 26 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 33 min drive
  • Islip, NY (ISP-MacArthur) - 34 min drive
  • John F. Kennedy International Airport (JFK) - 38 min drive
  • White Plains, NY (HPN-Westchester County) - 53 min drive
  • Westbury Station - 3 min drive
  • Hicksville Station - 4 min drive
  • Carle Place Station - 5 min drive
  • Free local area shuttle

Restaurants

  • Kobe Hibachi Steakhouse and Sushi - 6 min walk
  • Gyrolicious - 15 min walk
  • Mamma Felicia Trattoria & Pizza - 15 min walk
  • Nagashima - 15 min walk
  • Outback Steakhouse - 3 min drive

About this property

Viana Hotel and Spa, Trademark Collection by Wyndham

Located near a train station, Viana Hotel and Spa, Trademark Collection by Wyndham is a great choice for a stay in Westbury. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and Marco Polo serves breakfast, lunch and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences at this luxurious hotel include fridges and microwaves. Fellow travellers say good things about the helpful staff and location.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Count on Us (Wyndham)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property for guests who have not received COVID-19 vaccination
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 116 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 1:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking includes off-street options

Off-site

  • Free area shuttle

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Continental breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service

Travelling with children

  • Free local shuttle

What to do

  • Pool table
  • Golf lessons nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Conference space (3000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • Fireplace in lobby
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Close-captioned TV
  • Doorbell and phone notifications
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • LCD television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Champagne service
  • Fridge
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Dining

Marco Polo – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of USD 13.95 for adults and USD 13.95 for children (approximately)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 200.00 per stay
  • Pets are allowed for an extra charge of USD 75.00 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 16 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities; masks are required in public areas for unvaccinated guests.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This hotel will place an authorization for one night's stay on the guest's credit card for any bookings where payment will be made at the hotel, instead of at the time of booking.

Also known as

Viana Hotel BW Premier Collection Westbury
Viana Hotel
Viana Hotel Spa
Viana Hotel BW Premier Collection
Viana Hotel and Spa, Trademark Collection by Wyndham Hotel
Viana Hotel and Spa, Trademark Collection by Wyndham Westbury

Frequently asked questions

Does Viana Hotel and Spa, Trademark Collection by Wyndham offer free cancellation for a full refund?
Yes, Viana Hotel and Spa, Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Viana Hotel and Spa, Trademark Collection by Wyndham?
As of 1 December 2022, prices found for a 1-night stay for 2 adults at Viana Hotel and Spa, Trademark Collection by Wyndham on 18 December 2022 start from €148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Viana Hotel and Spa, Trademark Collection by Wyndham?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Viana Hotel and Spa, Trademark Collection by Wyndham?
Yes, there's an indoor pool.
Are pets allowed at Viana Hotel and Spa, Trademark Collection by Wyndham?
Yes, dogs are welcome. There's a charge of USD 75.00 per pet, per stay, and there's also a deposit of USD 200.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Viana Hotel and Spa, Trademark Collection by Wyndham?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Viana Hotel and Spa, Trademark Collection by Wyndham?
You can check in from 3:00 PM - 1:00 AM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Viana Hotel and Spa, Trademark Collection by Wyndham and nearby?
Have fun with nearby activities such as skydiving and practise your swing at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Viana Hotel and Spa, Trademark Collection by Wyndham also has an indoor pool and a 24-hour fitness centre, as well as a sauna.
Are there restaurants at or near Viana Hotel and Spa, Trademark Collection by Wyndham?
Yes, there's an on-site restaurant, Marco Polo. Nearby restaurants include Kobe Hibachi Steakhouse and Sushi (6-min walk), Gyrolicious (15-min walk) and Mamma Felicia Trattoria & Pizza (15-min walk).
What's the area around Viana Hotel and Spa, Trademark Collection by Wyndham like?
Viana Hotel and Spa, Trademark Collection by Wyndham is a short 7-minute walk from NYCB Theatre at Westbury and 20 minutes' walk from Cantiague Park. Travellers say that the hotel is in a great location.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.9/10

Staff & service

8.1/10

Amenities

8.4/10

Property conditions & facilities

7.9/10

Eco-friendliness

6/10 Good

The spa treatments me and my daughter received were definitely not so good. Our facials were ok but we felt like they just put a bunch of oil on our faces. The Reiki was just out right ridiculous for both me and my daughter, I don’t believe the attendants understand Reiki at all and for some reason my daughter and I got completely different services during Reiki. Both very disappointing and a waste of money. The hotel is nice and clean and the bartenders were wonderful. The front desk girls were rude and unhelpful. Over all I think it could have been a better experience.
Christine, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not four stars.
The room we stayed in showed a lot of wear and tear. Peeling wallpaper, the furniture in need of touch ups and or replacement and a stained mattress pad. I was disappointed. I would not categorize this hotel as four stars. The room we occupied is in dire need of an update. As we were checking out, a Nassau County detective was conducting an investigation into an incident that occurred there. I do not believe I will stay here again anytime soon.
Stacey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Louis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very relaxing
Loved the whirlpool. Friendly, helpful staff.
1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Edward, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel Review
Very nice hotel and close to Manhattan, Queens and to go out further on Long Island. Next door to Westbury theater. Hotel staff was friendly, rooms were maintained and cleaned. One issue is rugs had stains and could use replacing. Beds were comfortable, bathrooms modern. Have, microwave, small refrigerator and a safe.
Anne, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

You can smell the cleanliness throughout the hotel. No dust. Friendly stagg
Theresa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 2-night trip
Verified Hotels.com guest review