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Crystal Hotel - Pacha Marrakech

Photo gallery for Crystal Hotel - Pacha Marrakech

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Superior Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Overview of Crystal Hotel - Pacha Marrakech

Crystal Hotel - Pacha Marrakech

5.0 star property
Luxury hotel in Agdal with outdoor pool and pool bar

6.6/10 Good

21 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Lounge area
Map
Zone hoteliere de l'Aguedal, Bloulevard Mohamed VI, Marrakech, 40000

Room options

About this area

What's nearby

  • In Agdal
  • Avenue Mohamed VI - 1 min drive
  • Jemaa el-Fnaa - 10 min drive
  • Majorelle Gardens - 18 min drive

Getting around

  • Marrakech (RAK-Menara) - 10 min drive
  • Marrakech Central Station - 10 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • Amore italiano - 13 min walk
  • La Table de la Kasbah - 3 min drive
  • Les Jardins de la Medina - 3 min drive
  • Buddha-Bar - 4 min drive
  • Cafe Clock - 4 min drive

About this property

Crystal Hotel - Pacha Marrakech

Crystal Hotel - Pacha Marrakech is only 3.2 mi (5.2 km) from the airport and offers a free shuttle (available on request). After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a nightclub, a poolside bar and a garden.

At a glance

Hotel size

  • 11 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle (available on request)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free breakfast
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Downhill skiing nearby

Working away

  • Conference space (13000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • Garden
  • An outdoor pool
  • Nightclub

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • DVD player
  • 42-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge

Also known as

Crystal Hotel Pacha Marrakech
Crystal Hotel Pacha
Crystal Pacha Marrakech
Crystal Pacha
Crystal Pacha Marrakech
Crystal Hotel - Pacha Marrakech Hotel
Crystal Hotel - Pacha Marrakech Marrakech
Crystal Hotel - Pacha Marrakech Hotel Marrakech

Frequently asked questions

Is there a pool at Crystal Hotel - Pacha Marrakech?
Yes, there's an outdoor pool.
Are pets allowed at Crystal Hotel - Pacha Marrakech?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Crystal Hotel - Pacha Marrakech?
Yes, there's free self parking.
Is an airport shuttle service offered by Crystal Hotel - Pacha Marrakech?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Crystal Hotel - Pacha Marrakech?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Crystal Hotel - Pacha Marrakech?
No, this hotel doesn't have a casino, but Casino de Marrakech (6-min drive) and Le Grand Casino de la Mamounia (16-min drive) are both nearby.
What is there to do at Crystal Hotel - Pacha Marrakech and nearby?
Have fun with nearby winter activities such as cross-country skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a nightclub and a garden.
Are there restaurants at or near Crystal Hotel - Pacha Marrakech?
Yes. Nearby restaurants include Amore italiano (13-min walk), Kasbah Cafe (2 mi) and La Table de la Kasbah (2.1 mi).
Does Crystal Hotel - Pacha Marrakech have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Crystal Hotel - Pacha Marrakech like?
Crystal Hotel - Pacha Marrakech is in Agdal, a short 10-minute drive from Marrakech (RAK-Menara) and 11 minutes' walk from Agdal Gardens.

Overall score and ratings

6.6

Good

7.9/10

Cleanliness

6.4/10

Staff & service

6.9/10

Property conditions & facilities

6/10 Good

Great decor/food, large rooms, but sub par service
Had a junior suite with a private roof terrace that was beautiful. The decor was great and the restaurant delicious. However, they barely speak English and are apprehensive to even give you extra towels. We requested two extra and they made us give them two used ones in exchange - what hotel does that? There were a few other service issues and lots of language barriers. If you want luxury my recommendation is to stay at a different hotel that understands the concept better.
Verified Expedia guest review

2/10 Poor

very ver bad, poor service and maintenance
Breakfast was just horrible, no eggs, no yoghurt, no cheese. Hotel service was very poor, several things in the room were broken (please note this was a suite). People arriving at 04:00AM deciding to make a party on our roof terrace (very noisy). Very poor overall, the only thing that is OK, is the swimming pool and the lunch at Crystal
Verified Hotels.com guest review

8/10 Very good

À very good place but service need be improved
The hotel is good and facilities also nice pool the service has to be improved staff need be better trained
Verified Hotels.com guest review

6/10 Good

Not worth the effort
Room was good. Breakfast was terrible, poor service & forced to sit outside in bitterly cold wind, hotel is out of the way
Verified Expedia guest review

10/10 Exceptional

Magnifique
Séjour inoubliable magique
Verified Hotels.com guest review

4/10 Fair

Accueil mitigé, pas de room service, climatisation totalement insuffisante pour les températures locales, notre chambre ne portait pas de numéro ( difficile de se repérer dans les couloirs ainsi ), pas ou peu d'assistance pour les bagages . Hotel privilégiant ses activités de club et son restaurant mais le service d'hôtellerie est digne d'un hôtel bas de gamme, pas d'un 5 étoiles. J'ai dépensé près de 700e pour 4 nuits. Ca ne les vaut pas du tout, décevant.
Verified Expedia guest review

8/10 Very good

Hotel genial
Les chambres sont spacieuses et tres confortable, on regrette le manque de lampe, et les oublis de produits d'hygiènes. Le restaurant est très bon et le bar/boite genial!
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Exceptionnel
Hôtel doté d'une quinzaine de suites. Personnel serviable, attentif et très gentil (j'ai bénéficié gratuitement du pressing !!). Suite 69 splendide avec terrasse privative sur le toit, accès à la piscine et discothèque le PACHA gratuits. Je recommande fortement et y retournerai :) Seul bémol : la situation géographique (Agdal). Compter 50 dirhams en journée et 100 le soir pour rejoindre le centre-ville.
Verified Hotels.com guest review

4/10 Fair

Absolute Katastrophe..!!!
Nichts, aber gar nichts hat die angegebenenen Versprechen gehalten..!!! Ungeschultes, freches, weibliches Personal an der Reception. Frühstück nie zur geplanten Zeit!!! 2 mal, übethaupt Keins, das am Morgen um 8 Uhr und 7.30 Bestellte!!! Personal nicht erreichbar!!! Machten wir uns bemerkbar, war das der gröbste Affront... Also zum Punkt... Es wird nie Jemandem weiter emphohlen, ist nur ein Aufenthaltszentrum für Nachtschwärmer und Müssiggänger!! Schade... Dem Portier möchten wir ein Dankeschön zukommen lassen. War zu jeder Zeit am Ort. Mit freundlichen Grüssen
Verified Hotels.com guest review