Hotel Felsenhof

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Indoor pool, outdoor pool, open 7:30 AM to 10:00 PM, pool loungers
Indoor pool, outdoor pool, open 7:30 AM to 10:00 PM, pool loungers
Indoor pool, outdoor pool, open 7:30 AM to 10:00 PM, pool loungers
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Overview of Hotel Felsenhof

Hotel Felsenhof

4.0 star property
4-star ski hotel with spa, near Snow Space Salzburg

8.6/10 Fabulous

29 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is €255
Price available on 22/06/2022
Map
Kreuzmoosstra¯e 88, Flachau, Salzburg, 5542
Main amenities
  • 52 smoke-free guestrooms
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free children's club
  • Free babysitting
  • Free supervised childcare
  • Free ski shuttle
  • Ski storage
  • Ski passes
  • Fitness centre
For families
  • Free cots/infant beds
  • Babysitting (free)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Salzburg (SZG-W.A. Mozart) - 42 min drive
  • Altenmarkt im Pongau Station - 5 min drive
  • Eben im Pongau Station - 7 min drive
  • Radstadt Station - 8 min drive
  • Free ski shuttle

About this property

Hotel Felsenhof

Hotel Felsenhof features a free ski shuttle and puts you near winter activities such as snowboarding and cross-country skiing. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps or facials. There's an indoor pool and an outdoor pool, and rooms at this upmarket hotel get the details right with premium bedding and rainfall showerheads. Ski passes and storage are also available.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 9 PM
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free babysitting
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*
  • 2 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Offsite

  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Taking the kids

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Children's games
  • Toys
  • Art supplies
  • Baby monitor
  • Baby bath
  • Bed rails
  • Outlet covers

What to do

  • Archery
  • Rock climbing
  • Ropes course
  • Horse riding/hire
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway hire/tours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Free bike hire
  • Pool loungers
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Steam room

Languages spoken

  • English
  • German

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Cross-country skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Minibar
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feel Well Bereich. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December to 30 April, EUR 2.00 per person, per night. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 May to 19 June, EUR 1.20 per person, per night. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 20 June to 10 September, EUR 2.00 per person, per night. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 11 September to 30 November, EUR 1.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: EUR 0.05 per person, per night

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pets are allowed for an extra charge of EUR 20 per pet, per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 7:30 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Policies

This property does not have lifts.

This property accepts credit cards and cash.

Also known as

Hotel Felsenhof Flachau
Hotel Felsenhof
Felsenhof Flachau
Felsenhof
Hotel Felsenhof Hotel
Hotel Felsenhof Flachau
Hotel Felsenhof Hotel Flachau

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.8/10

Staff & service

4.0/10

Amenities

8.6/10

Property conditions & facilities

8/10 Very good

Juraj, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Recommended Hotel, Good Food!
7-night family trip
Verified Hotels.com guest review

8/10 Very good

Maja, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Family friendly, great breakfast and great staff!
Great for skiing, the bus stop is right in front of hotel. Can recommend family apartments but rooms also great. Kids loved the playroom. Separate pool and spa for kids where they could play without disturbing those wanting to relax. Excellent breakfast! Dinner always good with plenty on the salad bar and good variability on the menu.
Verified Expedia guest review

8/10 Very good

patrick, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Mycket trevlig vistelse i ett bra hotell med fantastisk service och mat.
7-night trip
Verified Hotels.com guest review

8/10 Very good

Fint familiehotel til skiferien
Fint familiehotel der ligger godt i forhold til skiområdet i Flachau. Meget serviceminded reception som er behjælpelig med det meste. Flot værelse med rummelighed og gode faciliteter. Dejlig mad i restauranten som er veltilberedt - dog kunne serviceniveauet i restauranten forbedres, da tjenerne har meget travlt og det bliver desværre upersonligt.
Christian, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Dejligt ophold på pæne og rummelige værelser og dejlig restaurant. Godt udgangspunkt for skiferien.
Carsten, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Das Zimmer war für uns 3 Damen ein warer Alptraum, ein grindiges, altes Badezimmer mit 1 miniwaschbecken und Mini Badewanne, altes WC, einfach pfui. Und für sowas Knöpfen die einem 730 Euro ab für 2 Nächte. Wir sind sowas von enttäuscht. Nie wieder
2-night trip with friends
Verified Expedia guest review

8/10 Very good

Fint familihotel
Fint familie hotel med god beliggenhed lige ved A10. Sengene kunne dog godt bruge en opgradering.
Claus, 3-night family trip
Verified Hotels.com guest review