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Gran Hotel Lakua

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Lounge
Apartment, 1 Bedroom, City View | In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Apartment, 1 Bedroom, City View | In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Gran Hotel Lakua

UNESCO Sustainable Travel Pledge

Gran Hotel Lakua

5.0 star property
Luxury hotel with restaurant, near Europa Conference and Exhibition Centre

8.4/10 Very good

133 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
C/ Tarragona 8, Vitoria-Gasteiz, Alava, 01010

Room options

About this area

What's nearby

  • In Arriaga-Lakua

Getting around

  • Vitoria (VIT) - 9 min drive
  • Manzanos Station - 18 min drive
  • Nanclares-Langraiz Station - 18 min drive
  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 19 min drive

Restaurants

  • Green - 3 min walk
  • Fulitu 2 - 5 min walk
  • La Fragua De Vulcano - 7 min walk
  • Asador Hondarribia - 7 min walk
  • Kerkuss - 8 min walk

About this property

Gran Hotel Lakua

Enjoy your visit to Vitoria-Gasteiz with a stay at Gran Hotel Lakua. Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a sauna. Fellow travellers say good things about the restaurant and central location.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 145 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 1:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered on-site self-parking (EUR 14.00 per day)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for on-site parking
  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms
  • Conference space (500 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness centre
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • No plastic water bottles
  • Reusable tableware only

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 24-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages and massages.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 10 for children

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Covered self-parking costs EUR 14.00 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p><p>State tax ID – A01281187</p>

Also known as

Gran Hotel Lakua Vitoria-Gasteiz
Gran Hotel Lakua
Gran Lakua Vitoria-Gasteiz
Gran Lakua
Gran Hotel Vitoria Gasteiz
Gran Hotel Lakua Hotel
Gran Hotel Lakua Vitoria-Gasteiz
Gran Hotel Lakua Hotel Vitoria-Gasteiz

Frequently asked questions

Does Gran Hotel Lakua offer free cancellation for a full refund?
Yes, Gran Hotel Lakua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Gran Hotel Lakua?
As of 4 February 2023, prices found for a 1-night stay for 2 adults at Gran Hotel Lakua on 12 February 2023 start from €81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Gran Hotel Lakua?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Gran Hotel Lakua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Gran Hotel Lakua?
Yes. Self-parking costs EUR 14.00 per day.
What are the check-in and check-out times at Gran Hotel Lakua?
You can check in from 1:00 PM - anytime. Check-out time is noon.
What is there to do at Gran Hotel Lakua and nearby?
Gran Hotel Lakua has a sauna and a fitness centre.
Are there restaurants at or near Gran Hotel Lakua?
Yes, there's an on-site restaurant. Nearby restaurants include Green (3-min walk), Fulitu 2 (5-min walk) and La Fragua De Vulcano (7-min walk).

Reviews

8.4

Very good

8.6/10

Cleanliness

8.1/10

Staff & service

7.4/10

Amenities

8.1/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Steven, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, bit worn.
Nice hotel for a business stay. Maybe little bit worn
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good
Good But sad we need to paid 20€ by hour to access to the pool .
Marco, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Lorna, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Business trip
Perfect stay for our business trip. Clean and had everything we needed
Kristina, 1-night business trip
Verified Hotels.com guest review

6/10 Good

David, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Grant, 1-night trip
Verified Hotels.com guest review

8/10 Very good

John, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Large modern hotel 2 miles from city centre. Rooms large and well equipped, excellent dining on site, good gym, underground car park not expensive. Easy to find from A1.The barman does a great gin and tonic!
1-night trip
Verified Expedia guest review

4/10 Fair

Andrea, 1-night trip
Verified Hotels.com guest review