Guests
All properties in Alcalá de Henares, Community of Madrid, Spain

Parador De Alcala

4-star hotel in Alcala de Henares with 2 restaurants and spa

  • Free WiFi
From
€110

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Indoor Spa Tub
  • Outdoor Pool
Outdoor Pool. Image 1 of 68.
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Colegios, 8, Alcala de Henares, 28801, Madrid, Spain
9.2.Superb.
  • Amazing Parador, top of the line staff and amenities,Rooms are exceptional. Best location…

    Oct 23, 2021

  • My second stay at Parador and I love love love this hotel! The property is gorgeous,…

    Oct 20, 2021

See all 94 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Quiet
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 128 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 1 outdoor pool
  • Rooftop terrace

For families

  • Connecting/adjoining rooms available
  • Separate dining area
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Heart of Alcala de Henares
  • Torre de Santa Maria - 3 min walk
  • University of Alcala - 3 min walk
  • Colegio de San Ildefonso - 3 min walk
  • Corral of Comedies Theater - 4 min walk
  • Plaza Cervantes - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Twin Room
  • Superior Double Room
  • Standard Double Room, Accessible

What’s around

Landmarks

  • Heart of Alcala de Henares
  • Torre de Santa Maria - 3 min walk
  • University of Alcala - 3 min walk
  • Colegio de San Ildefonso - 3 min walk
  • Corral of Comedies Theater - 4 min walk
  • Plaza Cervantes - 5 min walk
  • Capilla de las Santas Formas - 5 min walk
  • Teatro Salon Cervantes - 6 min walk
  • Cervantes Birthplace Museum - 7 min walk
  • Hospital de Antezana - 7 min walk
  • Antiguo Hospital de Santa María la Rica - 7 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive
  • Alcalá de Henares Station - 14 min walk
  • Alcala de Henares La Garena Station - 7 min drive
  • Alcala de Henares University Station - 7 min drive
map
See on map
Colegios, 8, Alcala de Henares, 28801, Madrid, Spain

At a glance

Hotel size

  • This hotel has 128 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 14 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 1
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Hiking/biking trails nearby
  • Number of spa tubs - 1

Working away

  • Business center
  • Number of meeting rooms - 1
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built - 2008
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu

Things to enjoy

  • Separate dining area

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

Guests under 7 years old are not allowed in the spa.

Dining

Santo Tomas - This restaurant serves lunch and light fare. A children's menu is available. Reservations are required.

Hosteria del Estudiante - This restaurant specializes in Spanish cuisine and serves lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 18 per person (approximately)

ParkingPay at property

  • Self parking costs EUR 14 per night
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • Guests under 7 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Parador De Alcala Hotel
  • Parador De Alcala Hotel Alcala de Henares
  • Parador Alcala Alcala de Henares
  • Parador Alcala Hotel
  • Parador Alcala Hotel Alcala de Henares
  • Parador De Alcala Alcala de Henares

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Parador De Alcala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 14 per night.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in is available.
  • Yes, there are 2 onsite restaurants, featuring Spanish cuisine. Nearby restaurants include Plademunt (4-min walk), Restaurante Sexto Sentido (4-min walk), and Olor y sabor selección (4-min walk).
  • Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. Parador De Alcala also has an outdoor pool and a Turkish bath, as well as a garden.
9.2.Superb.
  • 8.0.Very Good

    Good location

    Great location, comfortable bed and friendly staff. Very good breakfast. The only thing we didn’t like was the lack of character and ambience. And the light control system in the bedroom was an absolute nightmare.

    Iriana, 3 night trip, Sep 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely Parador mostly new.

    Peter, 1 night trip, Aug 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Our 10th stay at this hotel, always a pleasure to be there

    5 night romance trip, Feb 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing facilities and room. Breakfast also really good. Perfect location in the heart of Alcala.

    Luis Manuel, 1 night trip, Jan 2, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Rooms and building are very nice. But it is very far from Madrid. And there is no free breakfast, which I would expect when paying $130+ per night. Also the beds were 2 twins rather than 1 queen, and extremely low quality for such an expensive hotel. The rooms were super fancy but the beds had cheap, uncomfortable mattresses and very poor quality sheets.

    2 night family trip, Oct 23, 2019

    Verified Orbitz guest review

  • 8.0.Very Good

    Modern paradore near the airport

    This is one of the modern paradores. Majority of the rooms are below ground level which is a bit unusual. Rooms are comfortable but not as spacious as those historical paradores. Breakfast is nice. The 14 Euro charge for parking is steep considering most patrons would need to come by car and there is no street parking nearby.

    Michael, 1 night romance trip, Oct 15, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Nice property. Horrible service

    The property was great. However, my family's experience in the restaurant was horrible. The four of us arrived at 8:30pm, with reservations. First, we were seated near the entryway of the restaurant, a location decidedly not in the main dining area. Interestingly, everyone else who subsequently arrived for dinner were seated in the main dining area. I would also note, that we were the only diners in that area of the restaurant. Once seated, we had to endure a full 45 minutes of waiting before we were able to order our first round of drinks. To add insult to injury, our meal arrived at least another 30-45 minutes late. Furthermore, upon arrival, it was incorrect. Essentially, while the food was good enough, no meal is worth the level of service/disrespect we received. It took a significant effort of self-restraint to resist simply canceling our dinner order and immediately walking directly to the hotel manager's office to deliver a personal complaint. During check-out, I was asked about our stay. I provided the information presented above. (synopsized version). The person at the front desk expressed sympathy while simultaneously asking for my credit card to pay for our dinner. As this was our last night of a ten-day trip to Spain, I had hoped for much more.

    1 night family trip, Oct 13, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    The front desk staff was excellent! However there is no history flavour in this property at all. It is all new modern building with unattractive chip board smelly furniture, really poor bed and bedding. Also a big part of rooms are in the basement. We requested to change a room because of the strong sewage smell, and got the room on the third floor. We had chosen this hotel, because they claim it Is a historical building. You cannot find any historical building traces in any facilities, even in the restaurant. It is misrepresentative. Overall I would not give this hotel more three stars.

    5 night family trip, Sep 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location, and beautiful room. Breakfast was well laid out.

    Susan, 1 night romance trip, Sep 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location as a layover in Madrid on our way home. Charming historic town and the parador is as pictured. Very modern amenities in the rooms!

    Margaret, 1 night trip with friends, Sep 6, 2019

    Verified Hotels.com guest review

See all 94 reviews