Guests
All properties in Sofia, Sofia-city, Bulgaria

Hemus Hotel

Central hotel with restaurant, connected to the convention center, near National Palace of Culture

  • Free WiFi
From
€38

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  • Business Single Room - Guest Room
  • Business Single Room - Guest Room
  • Studio Suite, City View - Living Room
  • Studio, City View - Living Area
  • Business Single Room - Guest Room
Business Single Room - Guest Room. Image 1 of 60.
1 / 60Business Single Room - Guest Room
25 Cherni Vrah blvd., Sofia, 1421, Bulgaria
6.6.Good.
  • Nice and clear hotel near to the center and metro station

    Feb 3, 2019

  • They would turn off AC when ever they wanted. Hair dryer was not working in the bathroom.…

    Sep 29, 2020

See all 29 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 210 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Conference center

For families

  • Separate sitting area
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

What’s around

  • In Lozenets
  • National Palace of Culture - 12 min walk
  • Vasil Levski Stadium - 19 min walk
  • Borisova Gradina - 24 min walk
  • Alexander Nevski Cathedral - 29 min walk
  • Mount Vitosha - 11.6 mi / 18.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Single Room
  • Classic Double Room
  • Business Single Room
  • Business Double Room
  • Studio, City View
  • Studio Suite, City View

What’s around

Landmarks

  • In Lozenets
  • National Palace of Culture - 12 min walk
  • Vasil Levski Stadium - 19 min walk
  • Borisova Gradina - 24 min walk
  • Alexander Nevski Cathedral - 29 min walk
  • Mount Vitosha - 11.6 mi / 18.7 km

Getting around

  • Sofia Airport (SOF) - 16 min drive
  • Sofia Sever Station - 8 min drive
  • Sofia Central Station - 16 min drive
  • Serdika Station - 28 min walk
  • Airport shuttle (surcharge)
map
See on map
25 Cherni Vrah blvd., Sofia, 1421, Bulgaria

At a glance

Hotel size

  • This hotel has 210 rooms

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Secured onsite self parking (BGN 20.00 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Working away

  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 5380
  • Conference space size (meters) - 500
  • Conference center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Bathroom emergency pull cord

Languages Spoken

  • Bulgarian
  • English
  • French
  • German
  • Italian
  • Russian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Separate sitting area

Freshen up

  • Shower/tub combination
  • Free toiletries

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Small print

Also known as

  • Hemus Hotel
  • Hemus Hotel Hotel Sofia
  • Hemus Hotel Sofia
  • Hemus Sofia
  • Hotel Hemus
  • Hemus Hotel Hotel
  • Hemus Hotel Sofia

Optional extras

Secured self parking costs BGN 20.00 per day

Buffet breakfast is offered for an extra charge of BGN 10 for adults and BGN 10 for children (approximately)

Airport shuttle service is offered for an extra charge of BGN 60.00 per vehicle (one-way)

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: BGN 0.88 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hemus Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs BGN 20.00 per day.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 5:30 AM. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Costa Coffee (4-min walk), The Golden Apple (6-min walk), and Petru's (7-min walk).
  • Yes, an airport shuttle is available. The charge is BGN 60.00 per vehicle one-way.
  • Recommended spots to visit include National Palace of Culture (12-min walk) and Vasil Levski Stadium (1 mi), along with Borisova Gradina (1.2 mi) and Alexander Nevski Cathedral (1.5 mi).
6.6.Good.
  • 8.0.Very Good

    Improved

    There is an improvement from our previous stay. The room is clean but the bathroom area is too small, very difficult to bend and scrub your leg without your head hitting the wall and your back pulling up the shower curtain. They responsed quick to needs. I will rate them 4/5

    1 night family trip, Dec 9, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Looks beautiful from the outside but horrible from the inside. Had to change our room twice due to faulty air condition and finally had to move to a different hotel. Staff were rude and rooms smelling cigarettes.

    Adam, 9 night family trip, Oct 7, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Wasn’t everything the way I expected

    Breakfast poor, waitresses unfriendly, receptionists helpful. Noisy corridors, you could hear a normal conversation in the adjacent room. Location was great!

    10 night business trip, Sep 23, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Not a place I would recommend or stay again

    The receptionist on the day of arrival was very rude and it didn't get any better!!! The room stunk, the water leaked from the bathroom sink to the floor and there was a major pluming problem, in that they moved us to another room, it smelled a bit better, but eventually we started having the same problem with the stench coming from the vent in the bathroom floor! Hot water was also a problem, as we had to shower with cold water a few times! This is not a hotel I would go back to, even for one night!!! They have no sense of customer service as we tried to ask them for help on a day trip from Sofia, and they were not any help at all!!!!

    Velma, 5 night romance trip, Jul 31, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Terrible room, dirty and dusty.

    Dirty old rooms, very dusty, dark, bed is tilted on one side, only one electrical outlet is working. Shower difficult to control the temperature. Changes every 30 seconds from very hot to very cold. But on the positive side the staff are very friendly.

    3 night business trip, Mar 4, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great location and connections to all downtown and beyond.

    NDG, 1 night family trip, Nov 26, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    super hôtel

    C’est un très belle hôtel Il est super bien placé avec accès facilement au transport . Il y’a même un bagagiste pour garder tes bagages Je recommande si vous voulez passez un agréable séjour en Bulgarie .

    Melissa, 1 night trip, Mar 8, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Supervriendelijk personeel! We konden in de ochtend niet ontbijten omdat we vroeg moesten vertrekken ivm een reis naar een andere stad. Werden er 2 ontbijtpaketten voor ons gemaakt! Een dag bijboeken was ook zo geregeld! Super personeel!

    2 night romance trip, Feb 16, 2020

    Verified Expedia guest review

  • 6.0.Good

    Struttura vecchia. Camera con moquette che si solleva in alcuni punti. Doccia microscopica con tenda. Avrei apprezzato una tovaglietta sui tavoli dellla colazione anziché appoggiare il piatto direttamente sul legno del tavolo

    1 night business trip, Oct 11, 2019

    Verified Expedia guest review

  • 6.0.Good

    It's alright!

    Basic *** hotel without much glamour but sufficient for a short stay

    2 night trip, Oct 10, 2019

    Verified Hotels.com guest review

See all 29 reviews