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Hotel Gran Bilbao

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Reception
Down duvets, in-room safe, desk, blackout curtains
Suite, Jetted Tub | Down duvets, in-room safe, desk, blackout curtains
Suite, Jetted Tub | View from room
View from room

Overview of Hotel Gran Bilbao

VIP Access

Hotel Gran Bilbao

4.0 star property
Riverfront hotel with conference centre, near Diocesan Museum of Sacred Art

9.0/10 Superb

901 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is €66
Price available on 11/12/2022
Map
Indalecio Prieto Hiribidea, 1, Bilbao, Vizcaya, 48004

Room options

About this area

What's nearby

  • In Santutxu
  • Guggenheim Museum Bilbao - 38 min walk
  • San Mames Stadium - 17 min drive

Getting around

  • Bilbao (BIO) - 22 min drive
  • Vitoria (VIT) - 38 min drive
  • Bilbao La Pena Station - 22 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 23 min walk
  • Bilbao Ollargan Station - 23 min walk
  • Atxuri Tram Station - 9 min walk
  • Basarrate Station - 9 min walk
  • Ribera Tram Stop - 12 min walk

Restaurants

  • Bar restaurante Lapiko - 6 min walk
  • Miren Itziar - 7 min walk
  • Arandia - 8 min walk
  • Pintxame - 8 min walk
  • Taberna Astuy - 8 min walk

About this property

Hotel Gran Bilbao

Hotel Gran Bilbao puts you 1.9 mi (3.1 km) from Guggenheim Museum Bilbao. Guests can enjoy the fitness centre, and hiking/biking trails and mountain biking are nearby. Other highlights at this upmarket hotel include a snack bar/deli, bike cleaning and an electric bike charging station. The comfortable beds and helpful staff get great marks from fellow travellers. The property is only a short walk to public transportation: Atxuri Tram Station is 9 minutes and Basarrate Station is 9 minutes.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Contactless room service is available.

Safety measures

Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 202 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM until 2:00 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (2 per room)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 16 per day)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:30 AM on weekends
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's games
  • Art supplies

What to do

  • Bike tour information
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Skydiving nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (19375 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Electric bike charging stations
  • Bike cleaning

Facilities

  • 1 building/tower
  • Television in common areas
  • Fitness centre
  • Bike parking

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating

Sleep well

  • Down duvet
  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service

More

  • In-room safe
  • Mobile key entry

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 18.50 for adults and EUR 9 for children (approximately)

Pets

  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Self-parking costs EUR 16 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

A shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Sercotel Gran Bilbao
Hotel Sercotel Gran
Sercotel Gran Bilbao
Hotel Gran Bilbao Hotel
Sercotel Gran Bilbao Hotel Bilbao
Sercotel Hotel Gran
Sercotel Gran Bilbao Hotel
Hotel Gran Bilbao Bilbao
Hotel Gran Bilbao Hotel Bilbao

Frequently asked questions

Does Hotel Gran Bilbao offer free cancellation for a full refund?
Yes, Hotel Gran Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Gran Bilbao?
As of 29 November 2022, prices found for a 1-night stay for 2 adults at Hotel Gran Bilbao on 11 December 2022 start from €66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Gran Bilbao?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Gran Bilbao?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of EUR 20 per pet, per night.
Is parking offered on site at Hotel Gran Bilbao?
Yes. Self-parking costs EUR 16 per day.
What are the check-in and check-out times at Hotel Gran Bilbao?
You can check in from 2 PM - 2:00 AM. Check-out time is noon.
Is there an on-site casino at Hotel Gran Bilbao?
No, this hotel doesn't have a casino, but Gran Casino Bilbao (14-min drive) is nearby.
What is there to do at Hotel Gran Bilbao and nearby?
Have fun with nearby activities such as cycling, hiking and mountain climbing. Hotel Gran Bilbao also has a fitness centre.
Are there restaurants at or near Hotel Gran Bilbao?
Yes. Nearby restaurants include Bar restaurante Lapiko (6-min walk), Miren Itziar (7-min walk) and Arandia (8-min walk).
What's the area around Hotel Gran Bilbao like?
Hotel Gran Bilbao is located by the river in Santutxu, a short 9-minute walk from Atxuri Tram Station and 8 minutes' walk from Bay of Biscay.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very tourist-friendly hotel
Second stay at HGB. An excellent all-round hotel. My only disappointment was that I couldn’t get a room upgrade. I was told that the hotel was fully booked.
Etienne, 3-night trip
Verified Hotels.com guest review

8/10 Very good

David Jones, 2-night trip
Verified Hotels.com guest review

6/10 Good

Staff are very polite, helpful but painfully slow.
Nerea, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel
What a wonderful hotel in a very quiet area. The staff was professional and friendly. The breakfast was delicious with a lot of choice. Close to the museum in a very nice neighborhood.
Jennifer, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Faisal, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good clean rooms an a lovely welcome with a bar and nice communal area. The availability of on tap sparking water was a brilliant addition. Sadly with the gym closed and the restaurant apparently also closed, one night when we needed to find food and drink we were left with no real options other than a pretty depressing vending machine. The only change that's needed is a bar with some food options open all evening.
Ben, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Hrafnhildur Una, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel muy bueno en Bilbao
Es un hotel muy cómodo, moderno y muy bien ubicado. Linda vista. Amplio estacionamiento (caro) y comedor. Personal muy amable y colaborador.
Eric German, 2-night trip with friends
Verified Hotels.com guest review