Dreams Riviera Cancun Resort & Spa - All Inclusive

Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

Primary image
On the beach, sun-loungers, beach umbrellas, beach towels
Indoor spa tub
Terrace/patio
Terrace/patio

Overview of Dreams Riviera Cancun Resort & Spa - All Inclusive

VIP Access

Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5 star property
Puerto Morelos beachfront hotel with 9 restaurants, spa

8.6/10 Fabulous

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
The price is €295
Price available on 28/09/2022
Map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580
Main amenities
  • Daily housekeeping
  • On the beach
  • 9 restaurants and 2 beach bars
  • 6 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Nightclub
  • Rooftop terrace
  • Free children's club
  • Health club
  • Sauna
  • Steam room
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Separate bath and shower
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Maroma Beach - 25 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 25.3 miles/40.8 km

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5-star luxury hotel by the ocean
A nightclub, 2 beach bars and a swim-up bar are just a few of the amenities provided at Dreams Riviera Cancun Resort & Spa - All Inclusive. With a beachfront location, beach massages and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, a body scrub or aromatherapy at Dreams Spa by Pevonia, the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants, which feature French cuisine and more. The health club offers yoga classes and Pilates classes; other things to do include beach volleyball, boat tours and scuba diving. In addition to a poolside bar and a corner/local shop, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking and valet parking
  • Free bike hire, a banquet hall and a porter/bellboy
  • Luggage storage, a gift shop and motorised watercraft on site
  • Guest reviews give good marks for the family-friendly amenities, dining options and helpful staff
Room features
All 486 rooms feature comforts, such as 24-hour room service and jetted bathtubs, as well as thoughtful touches, such as pillow menu and laptop-compatible safes.
More conveniences in all rooms include:
  • Jetted baths, free toiletries and hairdryers
  • 37-inch plasma TVs with premium channels and DVD players
  • Balconies or patios, childcare services and ceiling fans

All-inclusive

All-inclusive room rates at Dreams Riviera Cancun Resort & Spa - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

Buffet and à la carte meals and snacks included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Football
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Languages

Dutch, English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

At a glance

Hotel size

  • 486 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 9 restaurants
  • 6 bars/lounges
  • 2 beach bars
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Archery
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkelling
  • Waterskiing
  • Windsurfing
  • Shopping
  • Pool table
  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (8341 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Health club
  • 3 outdoor pools
  • Full-service spa
  • Nightclub
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

Languages

  • Dutch
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 37-inch plasma TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Jetted bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All-inclusive

All-inclusive room rates at Dreams Riviera Cancun Resort & Spa - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

Buffet and à la carte meals and snacks included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Football
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Spa

Dreams Spa by Pevonia has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Bordeaux – This restaurant specialises in French cuisine and only serves dinner.
El Patio – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Himitsu – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Oceana – This seafood restaurant specialises in seafood and serves breakfast, lunch, dinner and light fare. Open daily.
Portofino – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive
Dreams Riviera Cancun Resort & Spa - All Inclusive Hotel

Frequently asked questions

Does Dreams Riviera Cancun Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Dreams Riviera Cancun Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Dreams Riviera Cancun Resort & Spa - All Inclusive?
As of 27 September 2022, prices found for a 1-night stay for 2 adults at Dreams Riviera Cancun Resort & Spa - All Inclusive on 28 September 2022 start from €295, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Dreams Riviera Cancun Resort & Spa - All Inclusive?
This property confirms that on-site COVID-19 testing (antigen/rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Dreams Riviera Cancun Resort & Spa - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Dreams Riviera Cancun Resort & Spa - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Dreams Riviera Cancun Resort & Spa - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Dreams Riviera Cancun Resort & Spa - All Inclusive?
You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Dreams Riviera Cancun Resort & Spa - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, parasailing and sailing. Additional recreation on-site includes aerobics , pilates and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Dreams Riviera Cancun Resort & Spa - All Inclusive also has 2 beach bars, a nightclub and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Dreams Riviera Cancun Resort & Spa - All Inclusive?
Yes, there are 9 on-site restaurants, featuring French cuisine. Nearby restaurants include La Pizza Nostra (2 mi), Cantina Habanero (2 mi) and Tacos.com (2.1 mi).
Does Dreams Riviera Cancun Resort & Spa - All Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Dreams Riviera Cancun Resort & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Dreams Riviera Cancun Resort & Spa - All Inclusive like?
Dreams Riviera Cancun Resort & Spa - All Inclusive is located a short 4-minute walk from Puerto Morelos Beach.

Overall score and ratings

8.6

Fabulous

9.2/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Highly recommend
We absolutely loved our stay at Dreams Riviera. Already planning a trip for next year. The resort was beautiful and the service was amazing. Perfect place to relax and recharge. The beach and water were not great due to the seaweed this time of year but we knew that was a possibility when we booked. That is not something that can be controlled. The staff went above and beyond to make sure we were happy and well taken care of. So glad we booked a room with a private plunge pool. We spent most of our time there, with bar service and it was perfect.
Heather, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was amazing!! The staff we’re so friendly and helpful
Ricardo, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I love everything about Dreams Cancun. The staff there work very hard. We will be back.
Christopher, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great vacation and all staff was very nice!! Will go back
Alexandru, 7-night family trip
Verified Expedia guest review

8/10 Very good

It was good. But the beach was basically useless due to the amount of seaweed present. Workers were always clearing the seaweed but there was so much of it the beach was never clear for the entire 5 days.
Rut, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Everything was wonderful. I just wished the food was better
Rickey, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The sea was very dirty i was dissapointed we stayed 7 days and we didn't go to the sea at all very very dirty
Ejona, 7-night family trip
Verified Expedia guest review

6/10 Good

Jacob, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Kisha Louise, 3-night trip
Verified Orbitz guest review

8/10 Very good

I enjoyed my stay. The property except the beach was beautiful and clean (way to much seaweed to overlook on the beach). The pool areas made up for it though. My room looked just like the pictures. The round trip taxi service was definitely a plus (I don't remember this option from the last time I visited Meixco). Breakfast was depressing for me but my family loved it and all the other food. A few things that bothered me was the check in process was too slow and long. It seemed as if the customer service agent was unsure of himself. Guest services was a little pushy on trying to get us to eat breakfast and on of their other restaurants. One no should be efficient enough. The restaurant wait times were a little excessive for dinner. They didn't take reservations for most of the restaurants nor did they enforce a maximum time limit for table occupancy. We waited about 30 minutes to get a table at the seafood restaurant only to see when we were seated there were several large parties that were just talking and taking up space (they had finished eating and drinking). Not a good look to have your other customers (that payed to be there too) just sitting and waiting when technically there were seats available. Several parties left and went to other restaurants on the premises. You guys definitely have to work on the dinner situation. Other than that, I had a good time.
Zakiyyah, 5-night romance trip
Verified Expedia guest review