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All properties in Kuching, Sarawak, Malaysia

Merdeka Palace Hotels & Suites

4-star hotel with 2 restaurants, near Sarawak Museum

  • Free WiFi
From
€32
  • Merdeka Palace Hotels & Suites
  • Pool
  • Pool
  • Guest Room
  • Guest Room
  • Pool
1 / 23Pool
7.4.Good.
  • not good. couldn't access the wifi. cleanliness so bad. toilet light and the light under…

    Dec 17, 2020

  • The hotel is spacious with great bones. The view was great and the pool facility nice.…

    Mar 13, 2020

See all 144 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 209 shared guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby

For families

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Free toiletries

What’s around

  • Heart of Kuching
  • Sarawak Museum - 2 min walk
  • Chinese History Museum - 8 min walk
  • Sarawak Islamic Museum - 9 min walk
  • Hills Shopping Mall - 14 min walk

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Please enter your dates
  • Standard Room
  • Superior Room
  • Deluxe Room
  • Two Bedroom Apartment Suite First Type
  • Two Bedroom Apartment Suite Second Type
  • Three Bedroom Apartment Suite First Type
  • Deluxe Single Room
  • Standard Single Room
  • Superior Single Room

Location

  • Heart of Kuching
  • Sarawak Museum - 2 min walk
  • Chinese History Museum - 8 min walk

What’s around

Landmarks

  • Heart of Kuching
  • Sarawak Museum - 2 min walk
  • Chinese History Museum - 8 min walk
  • Sarawak Islamic Museum - 9 min walk
  • Hills Shopping Mall - 14 min walk

Getting around

  • Kuching Intl. Airport (KCH) - 10 min drive

At a glance

Hotel size

  • This hotel has 209 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Malaysia may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Barbecue grills

Things to do

  • Outdoor pool
  • Fitness facilities

Working away

  • Business center
  • One meeting room
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Turndown service

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries

Be entertained

  • 21-inch TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Shared accommodations

Special features

Dining

Ristorante Beccari - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Seattle Coffee & Tea - This coffee shop serves breakfast, brunch, and light fare. Open daily.

Small print

Also known as

  • Merdeka Palace
  • Merdeka Palace Hotels & Suites Hotel Kuching
  • Merdeka Palace Hotels
  • Merdeka Palace Hotels Kuching
  • Merdeka Palace Kuching
  • Merdeka Palace Hotel & Suites Kuching, Sarawak
  • Merdeka Palace Hotels Hotel Kuching
  • Merdeka Palace Hotels Hotel
  • Merdeka Palace Hotels & Suites Hotel
  • Merdeka Palace Hotels & Suites Kuching

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of MYR 20 for adults and MYR 12 for children (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in public areas for MYR 20 per day (rates may vary)

Policies

This property will place an authorization for full cost of the reservation for any bookings where payment for the stay will be made on site instead of at the time of booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests must contact this property in advance to reserve rollaway/extra beds. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Merdeka Palace Hotels & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Merdeka Palace Hotels & Suites.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Starbucks (3-min walk), indah (4-min walk), and Nyan Shin Cafetaria - Hakka Noodle (5-min walk).
  • Merdeka Palace Hotels & Suites has an outdoor pool and a fitness center.
7.4.Good.
  • 10.0.Exceptional

    Enjoyable stay in Merdeka Palace Hotel

    Satisfied with the servicesof the hotel staffs

    2 night family trip, Mar 5, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Awesome place to stay

    The Room and location is good. Convenient place to stay, near to shopping Complex and attractive place. The room view is not so good due to facing parking space.

    2 night business trip, Jan 28, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    I stayed in 2 room suite. The room is considered dirty. Carpet is smelly and many water leakage spots. the aicond vents were not clean. Bathroom so so. None of the window curtain are working. Overall... please avoid this hotel if you have the budet

    Kamil, 2 night family trip, Jan 24, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Slow check in.

    Waiting for almost 1 hour to check in. We came at 3.30pm but staff at reception said the room still not ready. There also about 5-6 family also waiting for their room. Only able to check in after 1 hour waited. In the room there should be 3 queen bed, but there was only 1 queen and 3 single bed. Room also not really well prepared such as no garbage plastic in the toilet and no door mat given.

    Roslan, 1 night family trip, Dec 18, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    1st i want to complaint about room, in my reservation suppose to be 1 Queen bed n 2 single bed, but when i chk in , they gave me 1 king bed n 1 single bed. I have children which i suppose to place them for 2 single bed. But i was given 1 single bed. At last my children hv to slept on the floor. I am so dissapointed with the answer from Front liner, she said the room was given based on availablity the what happened to my booking... I already request for 1 queen n 2 single bed?! And one more problem, no fridge inside apartment. The hotel really need to improve and renew old thing.... I am so so so dissappointed with my room reservation , the apartment look very old and unattended and gave to me and my family. Plus we are celebrating my son's birthday. I really the management can looked into this matter. Just because im local sarawakian they gave me bad apartment to stay and so not comfortable. I was charged when i request for extra pillow n blanket which im already request 2 single bed but gave 1 single bed. So unfair and im so dissappointed !!

    isman, 1 night family trip, Sep 20, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The location is perfect, view overlooking waterfront is excellent. Overall it is neat and well-maintained except the bathroom floor in master bathroom doesn't drain well. The outside toilet is noisy and needs looking into. It needs another lift cos sometimes it is too crowded and had to wait long.

    2 night family trip, Sep 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Stayed here several times and it’s always a pleasant and relaxed experience.

    4 night family trip, Aug 11, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    I think there is a need to do spiritual cleansing of the place. The staff were wonderful and upgraded me to a suite, 704. But I had some 'disturbances' in the night. worth looking into Thank you

    1 night business trip, Jul 19, 2019

    Verified Expedia guest review

  • 6.0.Good

    not so good. have to pay for extra pillow

    TAN POH, 4 night trip with friends, Jul 7, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Last minute search

    1 night trip, Jul 2, 2019

    Verified Expedia guest review

See all 144 reviews