Oaks Casuarina Santai Resort

Photo gallery for Oaks Casuarina Santai Resort

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Balcony

Overview of Oaks Casuarina Santai Resort

Oaks Casuarina Santai Resort

4.5 star property
Luxury aparthotel in Casuarina with spa and outdoor pool

9.0/10 Superb

550 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Kitchenette
  • Non-smoking
  • Air conditioning
The price is €177
Price available on 01/08/2022
Map
9 Dianella Drive, Casuarina, NSW, 2487
Main amenities
  • 63 smoke-free apartments
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Beach towels
  • Room service
  • Limo/town car service
  • Terrace
  • Garden
  • Front desk safe
For families
  • Cots/infant beds (surcharge)
  • Kitchenette
  • Garden
  • Terrace
  • Daily housekeeping
  • Washer/dryer
Cleaning & safety
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Casuarina
  • Kingscliff Beach - 8 min drive
  • Tropical Fruit World - 11 min drive
  • Coolangatta and Tweed Heads Golf Club - 15 min drive
  • Kirra Beach - 20 min drive
  • The Tweed Hospital - 19 min drive
  • Bilinga Beach - 20 min drive
  • Twin Towns Uniting Church - 20 min drive
  • Southern Cross University - Gold Coast - 16 min drive
  • Coolangatta Beach - 21 min drive
  • Twin Towns Services Club - 21 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 18 min drive
  • Varsity Lakes Station - 25 min drive
  • Mullumbimby Station - 35 min drive

About this property

Oaks Casuarina Santai Resort

Situated by the ocean, Oaks Casuarina Santai Resort is a great choice for a stay in Tweed Heads. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or facials. An outdoor pool and a bar/lounge are offered, and apartments have conveniences such as kitchenettes and washers/dryers. Fellow travellers say great things about the beach location and spacious guest rooms.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM until 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 9:00 PM
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • Near the beach
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers
  • Full-service spa
  • Spa open daily
  • Massages
  • Spa services
  • Facials
  • Body treatments
  • Deep-tissue massages
  • Prenatal massages
  • Swedish massages
  • Body wraps
  • Body scrubs
  • Hot stone massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Family friendly

  • Cots (infant beds): AUD 11.0 per night

Kitchenette

  • Fridge
  • Hob
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • 1 restaurant
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 49.0 per day

Bathrooms

  • Combined shower/bath
  • Hairdryer
  • Towels provided

Entertainment

  • Plasma TV with digital service

Outdoor areas

  • Furnished balcony
  • Terrace
  • Barbecue
  • Garden

Laundry

  • Washer/dryer

Work spaces

  • 1 meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path to lift
  • Wheel-chair doorways
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free newspapers (reception)
  • Front desk (limited hours)
  • Wedding services

Location highlights

  • Near the ocean
  • In the suburbs

Things to do

  • Health club access nearby
  • Yoga classes on site
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Boat tours nearby
  • Golf nearby
  • Whale watching nearby

Safety features

  • Fire extinguisher
  • Smoke detector

General

  • 63 rooms
  • 3 floors
  • Built in 2007
  • Individually furnished

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Deposit: AUD 1 per stay

Optional extras

  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Cots/infant beds are available for AUD 11.0 per night
  • Rollaway beds are available for AUD 49.0 per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitiser.

Policies

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

WiFi is provided up to 500 MB per guestroom, per stay.

Also known as

Oaks Santai Resort Casuarina Kingscliff
Santai Retreat Apartments
Santai Retreat Casuarina Beach
Santai Retreat
Santai Retreat Casuarina Beach Hotel
Santai Retreat Hotel
Oaks Casuarina Santai
Oaks Santai Casuarina
Oaks Santai Resort Casuarina
Oaks Casuarina Santai Resort Casuarina
Oaks Casuarina Santai Resort Aparthotel
Oaks Casuarina Santai Resort Aparthotel Casuarina
Oaks Santai
Oaks Santai Resort
Oaks Santai Casuarina

Frequently asked questions

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

10/10 Exceptional

Amazing stay, we sure shall come back and stay for longer.
Qoriniasi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property
Mr Rodney, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed some time at the wellness spa. Great to be able to have that added service available on site
Merris, 3-night trip
Verified Wotif guest review

10/10 Exceptional

You could be anywhere in the world inside Santai. A very calming and relaxing atmosphere with a very high customer service focus. Although the wifi was not available (due to recent floods) the staff and amenities were of a high standard. The only feedback I could give, I found it strange that there was no bottled water in the rooms. Thank you Santai…we will be back.
Paul, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Basically the stay was good, come down to the washer and dryer combined. They didn’t work with left me and my wife in wet clothes I had to do the best I could by trying my wife’s clothes with a hair dryer as they still told us we had to be out by 10. When asking for my money back! They gave me wine instead. I wanted at least half the money back that I paid.
Kaylee, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Debra, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Amanda, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great spot, close to beach and shops. Felt like we had stepped into Fiji!
Nigel, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Donna, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kim, 4-night trip
Verified Lastminute guest review