Windsor Palace Hotel

Photo gallery for Windsor Palace Hotel

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Minibar, in-room safe, free WiFi, bed sheets
Minibar, in-room safe, free WiFi, bed sheets
Minibar, in-room safe, free WiFi, bed sheets
Minibar, in-room safe, free WiFi, bed sheets

Overview of Windsor Palace Hotel

Windsor Palace Hotel

4.0 star property
4-star hotel in Al-Manshiyah with casino and restaurant

6.6/10 Good

101 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is €82
Price available on 21/06/2022
Map
17, El Shohada St., El Ramle Station, Alexandria, 21111
Main amenities
  • 72 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Casino
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Al-Manshiyah
  • Bibliotheca Alexandrina - 1 min drive
  • Pompey's Pillar - 3 min drive
  • Alexandria University - 3 min drive
  • Alexandria Stadium - 3 min drive
  • Alexandria National Museum - 15 min drive
  • Mamoura Beach - 3 min drive
  • Stanley Bridge - 7 min drive
  • Royal Jewelry Museum - 27 min drive
  • Montazah Palace - 17 min drive
  • Montazah Beach - 17 min drive

Getting around

  • Alexandria (ALY-Alexandria Intl.) - 26 min drive
  • Alexandria (HBE-Borg El Arab) - 41 min drive

About this property

Windsor Palace Hotel

Windsor Palace Hotel features a casino and a rooftop terrace. After a workout at the fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A snack bar/deli and a terrace are other highlights at this upmarket hotel, and rooms offer 24-hour room service and LCD TVs. The helpful staff and breakfast get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Safe Travels (WTTC - Global) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until noon
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in a "Egyptians and Residents Only" room type must present an Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (USD 10 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness centre
  • Casino
  • Casino slot machine

Accessibility

  • Lift

Languages spoken

  • Arabic
  • English
  • French
  • Italian

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Bathrobes

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Blue Harbor – On-site restaurant. Guests can enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 10 for adults and USD 10 for children (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Valet parking costs USD 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (CDC)
  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (WHO)

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Windsor Palace Hotel Alexandria
Windsor Palace Alexandria
Windsor Palace Hotel Hotel
Windsor Palace Hotel Alexandria
Windsor Palace Hotel Hotel Alexandria

Frequently asked questions

Overall score and ratings

6.6

Good

7.1/10

Cleanliness

7.4/10

Staff & service

6.5/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

10/10 Exceptional

ahmad, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel
Very helpful, fast checking, reception staffs are very nice, smiling, all my requests accepted, really very good location. I love it. I will come back to this hotel next time. Good value for money. Thank you
LEILA, 1-night trip
Verified Hotels.com guest review

2/10 Poor

It was very bad Accommodation that i have ever. Gave me room other room than i booked
Ahmed, 1-night business trip
Verified Hotels.com guest review

6/10 Good

OK, but
It was OK, but the bathroom laked foot towls and the door wouldn't shut. The balcony doors were so stiff, we needed to use force to shut them.
Aliaa, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

I've been staying at this hotel since the 1990s, before it was bought by the corporation that now owns it. Back then it was rundown but still magnificent and *much* cheaper obviously. Thankfully the new owners renovated it rather than knocking it down and building some awful tower. The hotel is clean, quiet, the staff are very nice. Upkeep seems to be an issue though because some of the rooms have gotten rather dingy. We had reserved a superior room (35 sq.m balcony with sea view). When we arrived they tried to foist a much smaller standard room on the first floor on us. The room was awful. We made a fuss and they finally 'upgraded' us to a 'superior room', still on the first floor and consequently with no balcony. It was very noisy, day and night. It makes me very sad to say this, but I will no longer be staying at the Windsor Palace when I visit Alexandria. It's just not worth the money.
2-night trip
Verified Expedia guest review

6/10 Good

1- the photos of all rooms is not the actual photos the hotel gave me a very bad and un acceptable room max 20 or 25 meters ( not like the photos at all or the reserve room) and i refuse it, so they change it to an accepted one 2- no free parking the hotel miens parking in the streets around
1-night family trip
Verified Expedia guest review

6/10 Good

Ccokraoches Ruined My Stay!
The staff is really amazing and helpful. Especially Ahmed at the front desk and Mr.Said the assistant manager of housekeeping. The room was clean until late at 4am when 2 big cockraoches popped out of nowhere. Plus the bathtub curtain kept falling off. The bathroom had a very bad draining system... I had to use the room key to open the drain. Overall... It wasn't a great experience except for how helpful the staff were and the vintage style of the hotel.
Nermeen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location, staff, services, room all were great. Specially people ... so friendly and helpful.
1-night trip
Verified Expedia guest review

8/10 Very good

Ahmed, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Bad experience
I booked deluxe sea view room and the room was side sea view, the hotel told me that i have to pay extra 500 L.E for sea view room. I didn’t pay extra money. It was bad experience.
Khaled, 1-night trip
Verified Hotels.com guest review