Grand Hotel Açores Atlântico

Photo gallery for Grand Hotel Açores Atlântico

Primary image
Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, soundproofing

Overview of Grand Hotel Açores Atlântico

VIP Access

Grand Hotel Açores Atlântico

5.0 star property
Luxury hotel in Ponta Delgada with indoor pool and restaurant

9.4/10 Exceptional

401 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Avenida Infante D. Henrique 113, Ponta Delgada, 9500-150
Main amenities
  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurants
  • Indoor pool
  • Fitness centre
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • Business centre
  • 8 meeting rooms
For families
  • Children stay free
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Ponta Delgada
  • Ponta Delgada Harbour - 1 min drive
  • Ponta Delgada City Gates - 7 min drive
  • University of the Azores - 7 min drive
  • Milicias Ocean Beach - 11 min drive

Getting around

  • Ponta Delgada (PDL-Joao Paulo II) - 12 min drive
  • Area shuttle (surcharge)

About this property

Grand Hotel Açores Atlântico

A great choice for a stay in Ponta Delgada, Grand Hotel Açores Atlântico features a marina. Guests can indulge in massages and enjoy Portuguese cuisine at Balcony, which is open for breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, a fitness centre and a terrace. Fellow travellers love the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 10 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Off-site

  • Area shuttle within 0 kilometers*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • 24-hour room service

Taking the kids

  • Children stay free
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Shopping
  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Hot springs nearby

Working away

  • Business centre
  • 8 meeting rooms
  • Conference space (5027 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An indoor pool
  • Marina

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height worktop and sink

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Romanian
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Balcony – Overlooking the ocean, this restaurant specialises in Portuguese cuisine and serves breakfast and dinner.
Vapore Bar – This bar specialises in Portuguese cuisine and serves breakfast, brunch, dinner and light fare. A children's menu is available. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • In-room babysitting is available for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs EUR 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Property registration number 1078

Also known as

Hotel Açores Atlântico Ponta Delgada
Hotel Açores Atlântico
Açores Atlântico Ponta Delgada
Açores Atlântico
Hotel Acores Atlantico Ponta Delgada, Azores - Sao Miguel
Grand Hotel Açores Atlântico Ponta Delgada
Grand Açores Atlântico Ponta Delgada
Grand Açores Atlântico
Acores Atlantico Ponta Delgada
Grand Hotel Açores Atlântico Hotel
Grand Hotel Açores Atlântico Ponta Delgada
Grand Hotel Açores Atlântico Hotel Ponta Delgada

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.5/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Great hotel!
We had a great experience at the Grand Hotel! The room was clean, comfortable and the service was terrific. The breakfast that was included was delicious, varied and plentiful. The location was nice too- very central. Would definitely go back again!
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel in Punta Delgada
The Grand Hotel Acores Atlantico was wonderful. The hotel is very conveniently located right on the waterfront, with balconies and beautiful views. The rooms were very comfortable, clean, and well appointed. What really impressed us was the service. All of the staff were extremely helpful and friendly. We had a fantastic stay, and highly recommend this hotel!
Todd, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Most Excellent
Perfect in every way. We stayed in 3 excellent hotels during our 4-night trip, and the Grand Hotel Açores Atlântico was our favorite by far. We look forward to a return visit to this lovely property with the most friendly and helpful staff. Thank you for a great stay!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jeanette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fulvio, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent, attentive, friendly staff!
Great location. Comfortable rooms. Excellent staff to meet every need. Limited spa/pool/workout amenities, but likely, you're there to see Ponta Delgada & São Miguel anyways. Sister property next door better for these amenities. Otherwise, this property is superior.
Daniel, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Stanislav, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ann, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I was there as a result of an unfortunate accident wherein my husband broke his hip. The staff, which seemed like family, were all very caring and kind
Paula, 4-night trip
Verified Hotels.com guest review