Aruba Surf Resort

Photo gallery for Aruba Surf Resort

Primary image
Outdoor pool
Pool
Terrace/patio
Balcony

Overview of Aruba Surf Resort

Entire apartment

Aruba Surf Resort

3.5 star property
3.5-star apartment, convenient for Surfers Paradise Beach

8.0/10 Very good

459 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Kitchenette
  • Non-smoking
Map
20-26 Anne Avenue (Cnr Surf Avenue), Broadbeach, QLD, 4218
Main amenities
  • 30 smoke-free apartments
  • Housekeeping (on request)
  • Near the beach
  • Self parking
  • Spa tub
  • Airport shuttle
  • Terrace
  • Garden
  • Car hire on site
  • Barbecue grills
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Kitchenette
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • In-room climate control (air conditioning)
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • 48-hour vacancy between guest stays
  • Contactless check-out

Choose dates to view prices

About this area

What's nearby

  • In Broadbeach
  • Surfers Paradise Beach - 21 min walk
  • Cavill Avenue - 45 min walk
  • The Oasis - 1 min drive
  • Pacific Fair Shopping Centre - 1 min drive
  • Gold Coast Convention and Exhibition Centre - 2 min drive
  • SkyPoint Observation Deck - 9 min drive
  • Slingshot - 13 min drive
  • Robina Town Centre - 15 min drive
  • Currumbin Wildlife Sanctuary - 23 min drive
  • Springbrook National Park - 26 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 34 min drive
  • Varsity Lakes Station - 17 min drive
  • Helensvale Station - 18 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Broadbeach South Light Rail Station - 6 min walk
  • Florida Gardens station - 24 min walk
  • Airport shuttle (surcharge)

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Aruba Surf Resort

Aruba Surf Resort features an airport shuttle, and puts you 1.1 mi (1.7 km) from Surfers Paradise Beach and 2.3 mi (3.7 km) from Cavill Avenue. Guests can enjoy the spa tub, or take advantage of nearby segway hire/tours. A terrace and a garden are offered, and apartments have conveniences such as fridges and microwaves. The local sightseeing and nearby shopping get great marks from fellow travellers. Public transportation is close by: Broadbeach South Light Rail Station is only 6 minutes on foot.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2 PM until 5:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 11:00 AM)
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests arriving outside front desk hours should contact the property in advance to arrange check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Hot tub

Internet

  • Free WiFi

Parking and transport

  • Secured covered self parking on site (AUD 25 per stay)
  • Return airport shuttle (surcharge)
  • On-site car hire

Kitchenette

  • Fridge
  • Microwave
  • Toaster
  • Electric kettle
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 55 per night

Bathrooms

  • Shower
  • Hairdryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Balcony or patio
  • Barbecue
  • Garden

Work spaces

  • Desk
  • Desk chair

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lifts
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage

Location highlights

  • Near the ocean
  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the entertainment district
  • Near a health or beauty spa
  • Near outlet shopping

Things to do

  • Casino nearby
  • Theme parks nearby
  • Segway hire/tours nearby
  • Ecotours nearby
  • Bike rentals nearby

Safety features

  • Fire extinguisher
  • Security system
  • Smoke detector
  • Window guards

General

  • 30 rooms
  • 3 floors
  • 1 building
  • Built in 1997
  • Individually decorated

Fees & policies

Refundable deposits

  • Deposit: AUD 300 per accommodation, per stay
  • Breakage deposit: AUD 300 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 1.5 per cent
  • Housekeeping is available for an additional fee
  • Towels are available for an extra charge of AUD 5 per person, per stay (or guests may bring their own)
  • Laundry facilities are available for an extra charge of AUD 16.17 per day

Children & extra beds

  • Cots/infant beds are available for AUD 10 per night
  • Rollaway beds are available for AUD 55 per night

Parking

  • Covered self-parking costs AUD 25 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Aruba Surf Resort Broadbeach
Aruba Surf Resort
Aruba Surf Broadbeach
Aruba Surf
Aruba Surf Resort Broadbeach, Gold Coast
Aruba Surf Hotel Broadbeach
Aruba Surf Resort Broadbeach
Aruba Surf Resort Apartment
Aruba Surf Resort Broadbeach
Aruba Surf Resort Apartment Broadbeach

Frequently asked questions

Does Aruba Surf Resort offer free cancellation for a full refund?
Yes, Aruba Surf Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Aruba Surf Resort?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Aruba Surf Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Aruba Surf Resort?
Yes. Self-parking costs AUD 25 per stay.
Is an airport shuttle service offered by Aruba Surf Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Aruba Surf Resort?
You can check in from 2 PM - 5:00 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Aruba Surf Resort and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming, ecotours and segway hire. Relax in the hot tub after a day on the slopes or enjoy the use of a garden.
Are there restaurants at or near Aruba Surf Resort?
Yes. Nearby restaurants include Hard Grind Coffee Retreat (4-min walk), Gemelli Italian (4-min walk) and Mamasan Kitchen Bar (5-min walk).
Does Aruba Surf Resort have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a fridge, a microwave and cookware.
Does Aruba Surf Resort have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
What's the area around Aruba Surf Resort like?
Aruba Surf Resort is a short 6-minute walk from Broadbeach South Light Rail Station and 6 minutes' walk from The Oasis. Travellers say that the local area is very quiet perfect for sightseeing.

Overall score and ratings

8.0

Very good

8.0/10

Cleanliness

8.1/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

6/10 Good

Anthony, 3-night trip
Verified Hotels.com guest review

6/10 Good

Alfa, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Give it a miss
The only positive was location. No hot water for morning shower, cockroaches in bathroom & kitchen, no bath mat or hand towel, dirty worn carpets, mouldy dirty curtains. Horrible property, locked up making check in awkward, big sign at the locked front gate saying use the phone on the wall to contact reception - there’s no phone, have to call on your phone. We used nothing in that filthy dump.
No comment necessary
There were bugs everywhere
Filthy carpets
Stained chopping board
Pamela, 2-night trip
Verified Hotels.com guest review

8/10 Very good

It just wasn't what I thought it was meant to be
Paul, 16-night trip
Verified Wotif guest review

10/10 Exceptional

All ok
Brian, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Well located. Friendly helpful staff.
Steven, 4-night trip
Verified Wotif guest review

2/10 Poor

Very disappointed
The only positive I can say is the location. Worst customer service I've ever experienced. The apartment was not clean, my impression was that they didn't even clean the room after the last person left. It seems the carpet is has never been cleaned, the walls where dirty, the sofa needs to be replaced, bad smell in the apartment. The apartment was very tired. The staff in the reception was very rude and the lady in the office yelling at us. I would not recommend this accommodation!
8-night family trip
Verified Hotels.com guest review

2/10 Poor

The way the place was run, it looked like they were waiting on someone to buy it and build another tower block. There was limited linen, No communication there would be no one at reception, even though I was asked to go there the day after I arrived. The apartment was in need of significant repair.
Michael, 5-night romance trip
Verified Expedia guest review

2/10 Poor

Would not recommend this accommodation and will ensure others are warned. The location was good for our use. Unfortunately the receptionist was rude, poor communication and negligent in her duty. No communications mentioned there would not be someone available for check in. We received a text msg referring to out of hours check which we believed did not apply to us as we were checking in during advertised hours. However, on arrival we received a rude phone call demanding my credit card number and would not provide access codes unless given over the phone. Upon arrival receptionist was there and gave us room and gate keys and asked if we needed parking. We advised we did and she directed us to the carpark. No remote was provided nor advice that the gate would be locked after hours and we were unable to exit when needed to meet our booked tour (after travelling from Darwin for the purpose of the event).This meant we had to catch a taxi costing $95 to meet tour. On returning the receptionist was extremely rude and yelling when we questioned the gate being locked and when we pointed out that this was a safety issue as unable to exit. No apology or remorse just a arrogant attitude and dismissed us entirely.
Kirsty, 1-night trip with friends
Verified Wotif guest review

2/10 Poor

Sophia, 5-night trip
Verified Expedia guest review