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The Merchant Hotel

Photo gallery for The Merchant Hotel

Exterior
Outdoor spa tub
Front of property – evening/night
Deluxe Double or Twin Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
3 restaurants, breakfast, lunch, dinner served; French cuisine

Overview of The Merchant Hotel

The Merchant Hotel

5.0 star property
Luxury hotel with spa, near Victoria Square Shopping Centre
9.6 out of 10 Exceptional
9.6/10 Exceptional

401 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
16 Skipper Street, Belfast, Northern Ireland, BT1 2DZ
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • 24-hour room service
  • Massage/treatment rooms
  • In-room childcare
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Belfast City Centre
  • Titanic Belfast - 22 min walk
  • SSE Arena - 2 min drive
  • Queen's University of Belfast - 4 min drive

Getting around

  • Belfast (BHD-George Best Belfast City) - 5 min drive
  • Belfast International Airport (BFS) - 31 min drive
  • Belfast Central Station - 13 min walk
  • Great Victoria Street Station - 16 min walk
  • Botanic Station - 22 min walk

Restaurants

  • The National - 1 min walk
  • Whites Tavern - 3 min walk
  • Muriel's Cafe Bar - 1 min walk
  • The Harp Bar - 2 min walk
  • Banger - 2 min walk
Map

About this property

The Merchant Hotel

Located 2.9 mi (4.6 km) from the airport, The Merchant Hotel features a rooftop terrace and puts you only a five-minute drive from Titanic Belfast. You can visit the spa to be pampered with hot stone massages, body wraps or aromatherapy, and The Great Room, one of 3 restaurants, serves breakfast, lunch and dinner. A bar/lounge, a health club and a fitness centre are other highlights at this luxurious hotel. The helpful staff and location get great marks from fellow travellers.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Secured on-site self-parking (GBP 15.00 per day)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Private dining
  • 24-hour room service

Travelling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Shopping
  • Pool table
  • Bike rentals nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (1130 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1860
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Health club
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Spa at the Merchant has 5 treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

The Great Room – This fine-dining restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Berts Jazz Bar – This bistro specialises in French cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Cloth Ear Bar – This restaurant specialises in local cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 100.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 50.00 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Secured self-parking costs GBP 15.00 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the health club, fitness facility or hot tub
  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards, debit cards and cash.

Also known as

Merchant Hotel Belfast
Merchant Hotel
Merchant Belfast
The Merchant Hotel Hotel
The Merchant Hotel Belfast
The Merchant Hotel Hotel Belfast

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at The Merchant Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Merchant Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Merchant Hotel?
Yes. Self-parking costs GBP 15.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at The Merchant Hotel?
You can check in from 3 PM - midnight. There's a charge of GBP 100.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 50.00 (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at The Merchant Hotel and nearby?
Have fun with activities such as cycling, kayaking and parasailing, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Merchant Hotel also has a sauna and a steam room.
Are there restaurants at or near The Merchant Hotel?
Yes, there are 3 on-site restaurants, featuring French cuisine.
What's the area around The Merchant Hotel like?
The Merchant Hotel is in Belfast City Centre, a short 5-minute drive from Belfast (BHD-George Best Belfast City) and 3 minutes' walk from Victoria Square Shopping Centre. Travellers love the hotel's prime location.

Reviews

9.6

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

9.5/10

Amenities

9.6/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

4/10 Fair

Heather, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Gail, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

My favourite hotel in Belfast.
Exceptional hotel & facilities. Staff really do go above & beyond.
Simon, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Guido, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rachael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Stay in art deco rooms as rooms on Victoria n side overlook street with noise from bars/music and roadsweepers early morning
Ingrid, 1-night trip
Verified Hotels.com guest review

6/10 Good

I enjoyed my stay at the hotel, the only downside was an alarm going off several times at 1am 3am. Aside from this it was fine. The breakfast included was perfect. Good location and great customer service.
STEPHEN, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Bryan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel and nice staff who will do anything for you. Comfortable, luxurious and building is stunning. Only criticism is that I think 3pm is too late for check in. 12/13:00 is more realistic.
Simon, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Super room easy check in … parked the car but didn’t say it would be £35 pounds to do so … would not let us have food in the bar at 9.30 only room service which 1hour and 40mins arrived even every time we called down they said 5mins … waste of a evening in the city didn’t get to enjoy the hotel bar .. they took it off the bill but they served others food non residents so overall disappointed… reception staff very pleasant.. it just was a bad night .
Maria, 1-night trip with friends
Verified Expedia guest review