The Merchant Hotel

Photo gallery for The Merchant Hotel

Primary image
Indoor spa tub
Outdoor spa tub
Outdoor spa tub
32-inch LCD TV with digital channels

Overview of The Merchant Hotel

The Merchant Hotel

5.0 star property
Luxury hotel with spa, near Belfast Customs House

9.6/10 Exceptional

382 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is €332
Price available on 19/07/2022
Map
16 Skipper Street, Belfast, Northern Ireland, BT1 2DZ
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • 24-hour room service
  • Massage/treatment rooms
  • In-room childcare
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Belfast City Centre
  • St. Anne's Cathedral - 4 min walk
  • Victoria Square Shopping Centre - 4 min walk
  • Waterfront Hall - 8 min walk
  • Belfast City Hall - 9 min walk
  • St. George's Market - 9 min walk
  • SSE Arena - 13 min walk
  • Grand Opera House - 13 min walk
  • Ulster Hall - 14 min walk
  • Titanic Belfast - 21 min walk
  • Queen's University of Belfast - 28 min walk

Getting around

  • Belfast (BHD-George Best Belfast City) - 5 min drive
  • Belfast International Airport (BFS) - 28 min drive
  • Belfast Central Station - 13 min walk
  • Great Victoria Street Station - 16 min walk
  • Botanic Station - 22 min walk

About this property

The Merchant Hotel

Located 2.9 mi (4.6 km) from the airport, The Merchant Hotel features a rooftop terrace and puts you only a five-minute drive from Waterfront Hall. You can visit the spa to be pampered with hot stone massages, body wraps or aromatherapy, and The Great Room, one of 3 restaurants, serves breakfast, lunch and dinner. A bar/lounge, a health club and a fitness centre are other highlights at this luxurious hotel. The helpful staff and breakfast get great marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Secured on-site self-parking (GBP 15.00 per day)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Private dining
  • 24-hour room service

Taking the kids

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Shopping
  • Pool table
  • Bike rentals nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Surfing/boogie boarding nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (1130 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1860
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Health club
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Spa at the Merchant has 5 treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Great Room – This fine-dining restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Berts Jazz Bar – This bistro specialises in French cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Cloth Ear Bar – This restaurant specialises in local cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 100.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 50.00 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • In-room babysitting is available for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Secured self-parking costs GBP 15.00 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests under 18 years old are not allowed in the health club, fitness facility or hot tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

Merchant Hotel Belfast
Merchant Hotel
Merchant Belfast
The Merchant Hotel Hotel
The Merchant Hotel Belfast
The Merchant Hotel Hotel Belfast

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.7/10

Staff & service

9.7/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Colette, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Luxury in an awesome central location
Absolutely loved my stay. It was my first time but won’t be the last. We had an Art Deco room and it was spectacular. Spacious and so comfortable. We used the roof top hot tub too which was a lovely treat. All of the staff were really friendly and helpful.
Colette, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luxury
Real luxury and such a fabulous hotel in every way. Thank you
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Superb on every level worth flying to Belfast for
One of the best hotels we have stayed in from anywhere in the world. 5 star from start to finish. the moment you walk in the concierge and reception are so welcoming, the room was stunning and immaculately clean, the spa was so relaxing with amazing bar service, the grand Room restaurant for dinner and breakfast was fine dining at its best with the best waiting staff in terms of service, friendliness and they were all dressed so smartly and so well presented. It is somewhere we will actually specifically make the effort to fly to now just to experience the Hotel- it was utterly fantastic.
lorna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nigel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Roisin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice trip.
Had prepaid for our stay and it took the checkin staff a couple of minutes to confirm this, staff all very friendly. Breakfast was included and was a wonderful experience. Only thing that would make me question the cleanliness of the room was the fact that I found 2 pairs of socks in the drawer from what I imagine was a previous guest.
Grania, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Despite COVID-19 restrictions staff were extremely welcoming, friendly and helpful.
Mary, 1-night romance trip
Verified Expedia guest review