Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Skip to main content.
All properties in Shenzhen, Guangdong, China
1 room, 2 adults

Shenzhen Kaili Hotel

3.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
No. 2027 Jiabin East Road, Luohu District, Shenzhen, Guangdong, 518001, China

3.5-star hotel with restaurant, near Dongmen Pedestrian Street
  • Free WiFi and free parking
  • Collect stampsYou can collect™ Rewards stamps here
  • Location is good and near to mtr and shopping centreNov 10, 2019
  • Staffs were helpful, comfortable Aug 21, 2019

Shenzhen Kaili Hotel

  • Standard Room (Warm Room )
  • Classic Room, 1 King Bed
  • Deluxe Triple Room
  • Classic Twin Room
  • Family Room
  • Fashion Room

What’s around Shenzhen Kaili Hotel


  • In Luohu
  • Dongmen Pedestrian Street - 12 min walk
  • Luohu Port - 26 min walk
  • Huaqiangbei - 37 min walk
  • Shenzhen Convention and Exhibition Center - 4.6 mi / 7.4 km
  • Huanggang Border Crossing - 4.9 mi / 7.8 km
  • Happy Coast - 6.9 mi / 11.1 km
  • Window of the World - 11.8 mi / 19 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 42 min drive
  • Hong Kong Intl. Airport (HKG) - 52 min drive
  • Shenzhen Station - 20 min walk
  • Hong Kong Sheung Shui Station - 7 min drive
  • Hong Kong Lok Ma Chau Station - 8 min drive
  • Luohu Station - 13 min walk
  • Guomao Station - 14 min walk
  • Hubei Station - 15 min walk

At a glance

Key facts

Hotel size

  • This hotel has 137 rooms
  • This hotel is arranged over 9 floors


  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Spa services on site
Working away
  • Conference space
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • One meeting room
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 1989
  • Elevator
  • Safe-deposit box at front desk
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Kaili Cafe - This restaurant serves breakfast, brunch, lunch, and dinner.

Shenzhen Kaili Hotel’s small print

Also known as

  • Hotel Kaili Shenzhen
  • Shenzhen Kaili Hotel Shenzhen
  • Shenzhen Kaili Hotel Hotel Shenzhen
  • Kaili Hotel
  • Kaili Hotel Shenzhen
  • Kaili Shenzhen
  • Kaili Shenzhen Hotel
  • Shenzhen Kaili
  • Shenzhen Kaili Hotel
  • Shenzhen Kaili Hotel Hotel


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Mandatory fees

Deposit: CNY 500.00 per night

Optional extras

Full breakfast is offered for an extra charge of CNY 38 for adults and CNY 38 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shenzhen Kaili Hotel

  • Does Shenzhen Kaili Hotel offer free cancellation for a full refund?
    Yes, Shenzhen Kaili Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Shenzhen Kaili Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Shenzhen Kaili Hotel?
    Yes, there's free self parking.
  • Are pets allowed at Shenzhen Kaili Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Shenzhen Kaili Hotel?
    You can check in from 2 PM to noon. Check-out time is noon.
  • Are there restaurants at or near Shenzhen Kaili Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include 海底捞火锅 (11-min walk), 芳都酒楼 (2 mi), and Western restaurant (2.1 mi).
  • What is there to do near Shenzhen Kaili Hotel?
    Recommended spots to visit include Dongmen Pedestrian Street (12-min walk) and Luohu Port (1.3 mi), along with Huaqiangbei (1.9 mi) and Shenzhen Convention and Exhibition Center (4.6 mi).

Recent reviews

Good 7.8 From 169 reviews

Exceptional 10.0
A second home
Great location in Shenzhen, helpful and friendly staff
Glenn, us1 night trip
Very Good 8.0
Shalini, in3 night business trip
Very Good 8.0
First stay at Kaili Hotel
Clean, no smoking smell, comfortable, plenty of local food store and mtr is just nearby
Chin Wah, my3 night family trip
Good 6.0
Near metro; rude staff, no buffet breakfast
The overall condition is okay, but the staff are too rude. Also, they do not provide buffet breakfast, only a set meal is provided. The hotel is located quite near to a metro station (about 4-min walk to Guomao station). Wifi is okay, but do note that you cannot use Whatsapp, Facebook, Instagram, etc. (which are blocked in China). You can either use a VPN or get a SIM card which allows access to these websites.
sg4 night family trip
Exceptional 10.0
Very satisfied.
Reception was courteous and helpful. Family room was spacious and clean. Location is excellent, close to restaurants and mrt. Very satisfied.
TZER FANN, cn2 night family trip
Very Good 8.0
Convenient and easy
Having Spa attachments is a great bonus. Subway is close, breakfast is ok, not a huge range but tasty and fast. Staff are helpful, service is good, things are close by, I would stay here again.
Mark, au5 night trip
Exceptional 10.0
Awesome location
Location is awesome. Metro station nearby. Shopping area nearby. Only hotel wifi Not good. Very poor, always unable to connect.
Grace, gb3 night trip with friends
Very Good 8.0
Good budget choice
Great location good price
Dave, nz2 night business trip
Very Good 8.0
The air condition should be changed to "individually control" and one of the front desk staff service attitude can help the hotel if more approachable on eve little matter such as providing small change for guest. Also lots of web sites cannot be reached.
hk2 night romance trip
Exceptional 10.0
Great location
Fantastic location, close to metro station and right opposite a big mall (lots of good food and shops). The room was clean and quiet. However, we booked a room with breakfast not knowing that breakfast is served from 7:30 and we had to leave before that so we didn’t manage to use the breakfast ticket.
hk1 night romance trip

Shenzhen Kaili Hotel

Is the description of this hotel not correct? Tell us