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Serenada Golden Palace - Boutique Hotel

Photo gallery for Serenada Golden Palace - Boutique Hotel

Deluxe Double Room, 1 King Bed | Exterior
Seasonal outdoor pool, open 10 AM to 9 PM, pool loungers
Frette Italian sheets, premium bedding, down duvets, Select Comfort beds
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Overview of Serenada Golden Palace - Boutique Hotel

Serenada Golden Palace - Boutique Hotel

4.0 star property
Adults-only hotel with full-service spa, connected to the convention centre, near Hamra Street
8.0 out of 10 Very good
8.0/10 Very good

131 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
Map
Abdel Aziz Street, Hamra, Beirut, 113-5516
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Hamra
  • Hamra Street - 1 min drive
  • Zaitunay Bay - 3 min drive

Getting around

  • Beirut (BEY-Rafic Hariri Intl.) - 21 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Starbucks - 2 min walk
  • Good To Go - 2 min walk
  • T Marbouta - 2 min walk
  • Terghale - 1 min walk
  • Costa Coffee - 3 min walk
Map

About this property

Serenada Golden Palace - Boutique Hotel

A great choice for a stay in Beirut, Serenada Golden Palace - Boutique Hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 30 per vehicle. Guests can visit the spa to indulge in hot stone massages, facials or body treatments, and local and international cuisine is served at Fawzi Burj Al Hamam, which is open for breakfast, lunch and dinner. A bar/lounge, a health club and a fitness centre are other highlights at this upmarket hotel. Fellow travellers love the helpful staff and location.

Languages

Arabic, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 65 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 8 per day)
  • On-site valet parking (USD 8 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking area (fines apply)
  • Caters to adults only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • Shopping
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Motor boating nearby
  • Waterskiing nearby

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2002
  • ATM/banking
  • Rooftop terrace
  • Television in common areas
  • Health club
  • Seasonal outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 10 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.

Dining

Fawzi Burj Al Hamam – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Burj Al Hamam – This buffet restaurant specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Meza Bar – This poolside fine-dining restaurant specialises in international cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 5 to 10 per person
  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 20 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Self-parking costs USD 8 per day
  • Valet parking costs USD 8 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 9 PM
  • The seasonal pool is open from May to September
  • Children under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Parties and events are allowed on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January.
State tax ID – 82618-601

Also known as

Golden Tulip Serenada Hotel Hamra Beirut
Golden Tulip Serenada Hotel Hamra
Golden Tulip Serenada Hamra Beirut
Golden Tulip Serenada Hamra
Serenada Golden Hotel Beirut
Golden Tulip Serenada Hotel Hamra
Serenada Golden Palace Boutique Hotel
Serenada Golden Palace - Boutique Hotel Hotel
Serenada Golden Palace - Boutique Hotel Beirut
Serenada Golden Palace - Boutique Hotel Hotel Beirut

Frequently asked questions

Does Serenada Golden Palace - Boutique Hotel offer free cancellation for a full refund?
Yes, Serenada Golden Palace - Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Serenada Golden Palace - Boutique Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Serenada Golden Palace - Boutique Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10 AM to 9 PM.
Are pets allowed at Serenada Golden Palace - Boutique Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Serenada Golden Palace - Boutique Hotel?
Yes. Self-parking costs USD 8 per day. Valet parking costs USD 8 per night.
Is an airport shuttle service offered by Serenada Golden Palace - Boutique Hotel?
Yes, an airport shuttle is available. The charge is USD 30 per vehicle one way.
What are the check-in and check-out times at Serenada Golden Palace - Boutique Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Serenada Golden Palace - Boutique Hotel?
No, this hotel doesn't have a casino, but Casino du Liban (21-min drive) is nearby.
What is there to do at Serenada Golden Palace - Boutique Hotel and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a Turkish bath.
Are there restaurants at or near Serenada Golden Palace - Boutique Hotel?
Yes, Fawzi Burj Al Hamam offers local and international cuisine and poolside dining.
Does Serenada Golden Palace - Boutique Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Serenada Golden Palace - Boutique Hotel like?
Serenada Golden Palace - Boutique Hotel is located on the boardwalk in Hamra, a short 1-minute walk from Hamra Street and 3 minutes' walk from American University of Beirut Medical Center. Travellers say that the hotel is in a great location.

Reviews

8.0

Very good

8.3/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Cleanest
Verified Expedia guest review

10/10 Exceptional

Very elegant und unique.
Firas, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

VIRGINIA, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Breakfast served is very poor
Amr, 6-night romance trip
Verified Travelocity guest review

6/10 Good

AHMAD, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

In general I have enjoyed my stay , however , I got disappointed when I realized that they do not accept credit cards for their spa , which is so weird to me . Overall the my experience was positive.
Omar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great services
The usual attentive and excellent services
6-night business trip
Verified Hotels.com guest review

4/10 Fair

The Concierge (Abu Ali) was the only pleasant person in the hotel. The Hotel needs tons of improvements.
Moe, 5-night family trip
Verified Expedia guest review

8/10 Very good

Clean and comfortable hotel.
Clean rooms, attentive staff. Only downfall was breakfast and decoration could do with some updating.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review