Crystalbrook Byron

Photo gallery for Crystalbrook Byron

Primary image
Outdoor pool, open 6 AM to 9 PM, pool umbrellas, pool loungers
Outdoor pool, open 6 AM to 9 PM, pool umbrellas, pool loungers
Outdoor pool, open 6 AM to 9 PM, pool umbrellas, pool loungers
Private kitchenette | Full-sized fridge, microwave, stovetop, dishwasher

Overview of Crystalbrook Byron

Crystalbrook Byron

5.0 star property
Luxury resort in Suffolk Park with spa and outdoor pool

9.6/10 Exceptional

558 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchenette
  • Air conditioning
Map
77-97 Broken Head Road, Suffolk Park, NSW, 2481
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free shopping centre shuttle
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Pool bar
Feel at home
  • Babysitting (surcharge)
  • Kitchenette
  • Connecting/adjoining rooms available
  • Separate bath and shower
  • Separate dining area
  • Separate sitting area

Choose dates to view prices

About this area

Getting around

  • Ballina, NSW (BNK-Ballina - Byron Gateway) - 27 min drive
  • Lismore, NSW (LSY) - 46 min drive
  • Mullumbimby Station - 26 min drive
  • Free shopping centre shuttle

About this property

Crystalbrook Byron

5-star luxury resort by the ocean
A poolside bar, a terrace and a garden are just a few of the amenities provided at Crystalbrook Byron. Treat yourself to a Swedish massage, aromatherapy or a body scrub at The Day Spa, the on-site spa. Be sure to enjoy pool views at the on-site restaurant. Yoga classes are offered at the gym; other things to do include hiking/biking. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a free shopping centre shuttle and bike hire
  • An outdoor tennis court, a computer station and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 92 individually furnished rooms include comforts, such as premium bedding and iPads, in addition to thoughtful touches, such as Laptop workspace and air conditioning.
Other conveniences in all rooms include:
  • Separate baths/showers, free toiletries and hairdryers
  • 55-inch flat-screen TVs with Netflix, streaming services and digital channels
  • Wardrobes/cupboards, balconies and separate sitting areas

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 92 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Off-site

  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Yoga classes
  • Hiking/biking trails
  • Beach nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Whale watching nearby

Working away

  • Meeting room
  • Computer station
  • Conference centre (2325 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • IPad
  • DVD player
  • 55-inch flat-screen TV
  • Digital TV channels
  • Netflix
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Premium bedding

What to enjoy

  • Balcony
  • Individually furnished
  • Separate dining area
  • Separate sitting area

Freshen up

  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster
  • Free bottled water
  • Cookware, dishes and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Day Spa has 6 treatment rooms, including rooms for couples. Services include Swedish massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Fees & policies

Optional extras

  • Breakfast costs between AUD 12 and AUD 49 for adults, and AUD 12 and AUD 49 for children (approximately)
  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for AUD 20.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 9 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Byron Byron Resort Suffolk Park
Byron Byron Suffolk Park
Crystalbrook Byron Resort
The Byron at Byron Resort Spa
Crystalbrook Byron Suffolk Park
Crystalbrook Byron Resort Suffolk Park
Byron at Byron a Crystalbrook Collection Resort

Frequently asked questions

Does Crystalbrook Byron offer free cancellation for a full refund?
Yes, Crystalbrook Byron does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crystalbrook Byron?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at Crystalbrook Byron on 18 October 2022 start from €312, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crystalbrook Byron?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Crystalbrook Byron?
Yes, there's an outdoor pool. Guests have pool access from 6 AM to 9 PM.
Are pets allowed at Crystalbrook Byron?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crystalbrook Byron?
Yes, there's free self parking.
What are the check-in and check-out times at Crystalbrook Byron?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Crystalbrook Byron and nearby?
Have fun with on-site activities such as hiking, and improve your game on the tennis courts. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Crystalbrook Byron also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Crystalbrook Byron?
Yes, there's an on-site restaurant that offers al fresco dining and garden views. Nearby restaurants include The Top Shop (2.3 mi), Cicchetti Byron Bay (2.3 mi) and The Mez Club (2.5 mi).
Does Crystalbrook Byron have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a dishwasher.
Does Crystalbrook Byron have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Crystalbrook Byron like?
Crystalbrook Byron is a short 7-minute walk from Byron Bay Golf Course and 11 minutes' walk from Arakwal National Park.

Overall score and ratings

9.6

Exceptional

9.6/10

Cleanliness

9.3/10

Staff & service

9.7/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Great hotel, amazing friendly staff, lovely cuisine and wine list. Have stayed a numbers of times previously and will again.
Tod, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stunning
Love this hotel - lovely ambience and service.
Michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful place, wonderful service and amazing food
Melissa, 3-night romance trip
Verified Wotif guest review

10/10 Exceptional

Great resort in a magnificent rainforest setting Staff were amazing even remembered it was our anniversary and birthdays in the time we stayed Room was excellent although it should be for the price paid Only improvement could be to change the dinner menu every couple of days as it becomes quite repetitive Five stars!!
Andrew, 5-night family trip
Verified Wotif guest review

10/10 Exceptional

Out of this world
James, 4-night trip
Verified Hotels.com guest review

6/10 Good

Mixed reaction to new ownership.
This property is now overpriced for what is offered. It was much better under previous ownership. Now understaffed and can you believe short sheeting at this price. Pool still beautiful and palm forest always a delight. Byron is now so busy too.
1-night trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Wotif guest review

8/10 Very good

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely beautiful location, grounds were magical and beautiful maintained. Reception and pool bar staff were amazing.
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Tranquil Retreat
Great beautiful setting, rooms were excellent. Loved it
Maria, 1-night trip with friends
Verified Hotels.com guest review