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All properties in Marrakech, Marrakech-Safi, Morocco
1 room, 2 adults

Sofitel Marrakech Palais Imperial

5-star5 stars
Rue Harroun Errachid Hivernage, Marrakech, 40000, Morocco

Luxury hotel with spa, near Avenue Mohamed VI
  • Free WiFi and free parking
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Restrictions related to your trip

Morocco may have travel restrictions in place due to COVID-19. Find out more

  • Amazing placeJul 19, 2019
  • Amazing! Just a fabulous trip! Love the Hotel. Nov 2, 2020

Sofitel Marrakech Palais Imperial

from €203
  • Suite, 1 King Bed, View (Prestige)
  • Junior Suite, 1 King Bed, View
  • Suite, Multiple Beds, Terrace, View (Opera)
  • Luxury Room, 1 King Bed, Balcony, View (Mosque view)
  • Luxury Room, 1 King Bed, Balcony, View

What’s around Sofitel Marrakech Palais Imperial

Landmarks

  • In Hivernage
  • Jemaa el-Fnaa - 16 min walk
  • Marrakech Plaza - 20 min walk
  • Avenue Mohamed VI - 11 min walk
  • Menara Mall - 14 min walk
  • Palais des Congres - 19 min walk
  • Carré Eden Shopping Center - 23 min walk
  • Le Jardin Secret - 23 min walk

Getting around

  • Menara Airport (RAK) - 10 min drive
  • Marrakech Central Station - 30 min walk
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 189 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Morocco may have travel restrictions in place due to COVID-19.
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 15

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Free babysitting/childcare

Pets

  • Pets stay free

  • Up to 11 lbs

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Number of outdoor pools - 3
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa tub
  • Playground on site
  • Golf lessons available nearby
  • Golfing nearby
  • Nightclub
  • Children's pool
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 2002
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Arabic
  • English
  • French

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Balcony
Freshen up
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Shared accommodations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SO SPA. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Le Jardin - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Orangerie - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Oasis - Overlooking the pool, this restaurant serves lunch and dinner. Open daily.

So good - This restaurant serves lunch and dinner. Open daily.

So zen - This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sofitel Marrakech Palais Imperial’s small print

Also known as

  • Marrakech Palais Imperial
  • Sofitel Palais Marrakech
  • Sofitel Marrakech Palais Imperial Hotel Marrakech
  • Sofitel Marrakech Palais Imperial Hotel
  • Sofitel Marrakech Palais Imperial Hotel
  • Sofitel Marrakech Palais Imperial Marrakech
  • Sofitel Marrakech Palais Imperial Hotel Marrakech
  • Marrakech Sofitel
  • Marrakech Sofitel Palais Imperial
  • Sofitel Imperial Marrakech
  • Sofitel Marrakech
  • Sofitel Marrakech Palais Imperial
  • Sofitel Palais Imperial
  • Sofitel Palais Imperial Hotel
  • Sofitel Palais Imperial Hotel Marrakech

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Optional extras

Rollaway beds are available for MAD 50.0 per stay

Buffet breakfast is offered for an extra charge of MAD 250 per person (approximately)

Cribs/Infant beds are available for MAD 50.0 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sofitel Marrakech Palais Imperial

  • Does Sofitel Marrakech Palais Imperial offer free cancellation for a full refund?
    Yes, Sofitel Marrakech Palais Imperial does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sofitel Marrakech Palais Imperial?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sofitel Marrakech Palais Imperial?
    Yes, there's free valet parking.
  • Is there a pool at Sofitel Marrakech Palais Imperial?
    Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.
  • Are pets allowed at Sofitel Marrakech Palais Imperial?
    Yes, pets are welcome, with a maximum weight of 11 lbs per pet.
  • What are the check-in and check-out times at Sofitel Marrakech Palais Imperial?
    You can check in from 2:00 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Sofitel Marrakech Palais Imperial?
    Yes, there are 3 onsite restaurants, featuring garden views. Nearby restaurants include Extrablatt (4-min walk), Lotus Club Marrakech (7-min walk), and La Villa des Orangers (12-min walk).
  • Is airport shuttle service offered by Sofitel Marrakech Palais Imperial?
    Yes, a free airport shuttle is available.
  • Is there an onsite casino at Sofitel Marrakech Palais Imperial?
    No, this hotel doesn't have a casino, but Casino de Marrakech (3-min walk) and Le Grand Casino de la Mamounia (11-min drive) are both nearby.
  • What is there to do at Sofitel Marrakech Palais Imperial and nearby?
    Sofitel Marrakech Palais Imperial has 3 outdoor pools, 4 bars, and a nightclub, as well as a spa, a steam room, and an arcade.

Recent reviews

Good 7.8 From 93 reviews

Poor 2.0
Offensive, Lazy, Dishonest People, Poor sanitation in rooms. prepared food outside in cold weather without plate warmers or food warmers that worked. Guests asked staff to close open door to restaurant and they propped it open for their convenience instead. Lights was dismal and the feeling was dismal in rooms and restaurant.
us1 night family trip
Exceptional 10.0
all great!!
Great hotel and location, great staff
us2 night trip with friends
Very Good 8.0
Location and style of the building. The staff of the hotel is very proffesional. Amenities and SPA are excellent.
AlbertOD, us4 night family trip
Exceptional 10.0
great
us5 night trip with friends
Very Good 8.0
The hotel is absolutely beautiful and rich in Morroccan culture the decor is to die for and the staff was very pleasant
us4 night trip with friends
Poor 2.0
We specifically opted to stay in this hotel due to the spa facilities. When we arrived we were informed we could not use the indoor pool or other facilities unless we paid for a spa treatment or paid a daily access fee of 220 dihrams - as we were spending 6 nights there this would have been 1320 just to use our own pool. We ended up booking spa treatments (which in themselves disappointing) and when we entered the pool found there was black mould all over the walls at one end - it was absolutely disgusting. As well as the above - we were woken at 8am on two mornings by building work and drilling. We had to be moved to another part of the hotel as this was apparently going to be everyday, we cannot understand why you would assign people rooms where construction is taking place! When we came to check out we found weird charges on our bill - the most ridiculous was a daily charge for refilling the coffee in our room (which was not stated anywhere and something you’d expect in any hotel). I would not recommend staying here - in fact, I’d recommend you avoid it at all costs.
gb6 night trip with friends
Good 6.0
stay at the Sofitel in Marrakech!
The place is tired. We were “upgraded” to two much larger rooms as GUESTS OF THE DAY. Unfortunately, it was to a part of the hotel that was being renovated, - I assume these two rooms would be done in the future - and there was a disco tech across the street from the hotel closer to these “SPECIAL ROOMs”. Emanating from the disco was a booming and throbbing beat that did not stop until 2:00 AM. When I mentioned it at the desk the next morning the clerk simply shrugged and said it wasn’t their disco! I would never stay here again. Additionally, we were with a large group for dinner and the service was awful. 1 waiter for 20 people. Unacceptable.
Janet, us1 night family trip
Exceptional 10.0
This is a gorgeous property in Marrakech, complete with luxe amenities and beautiful rooms and facilities. The pool is wonderful, and breakfast had countless delicious options. The downsides were that the staff was a little surly on more than one occasion - we needed some help with train tickets etc and even though no one was at the counter, no one at reception would help us and sent us to wait in line for the concierge. This was the same on the phone - the concierge never picked up but the reception staff wouldn't help us. The top downside is the price of food and drinks beyond breakfast - alcoholic drinks especially were atrociously priced, and the food was not good value for money (and did not have many local choices, mostly Western food options). Gorgeous though, highly recommend!
M, us1 night trip with friends
Exceptional 10.0
Typically Morrocan, spacious rooms, excellent staff always there to help and advise. Large pool area with staff on hand.
gb3 night romance trip
Exceptional 10.0
Best experience
Great staff, excellent check in, awesome experience
Michael, us1 night romance trip

Sofitel Marrakech Palais Imperial