Des Alpes Luzern

Photo gallery for Des Alpes Luzern

Primary image
Balcony
Terrace/patio
In-room safe, desk, blackout curtains, free WiFi
Double Room, Balcony, City View (12m²) | In-room safe, desk, blackout curtains, free WiFi

Overview of Des Alpes Luzern

Des Alpes Luzern

3.0 star property
3-star hotel in Lucerne with restaurant and bar/lounge

8.8/10 Fabulous

393 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Restaurant
  • Bar
The price is €244
Price available on 21/10/2022
Map
Furrengasse 3, Lucerne, 6004
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Terrace
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Old Town Lucerne
  • Burgenstock - 31 min drive

Getting around

  • Zurich Airport (ZRH) - 57 min drive
  • Geneva International Airport (GVA) - 155 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 6 min walk
  • Lucerne Station - 6 min walk
  • Luzern Sgv Station - 13 min walk

About this property

Des Alpes Luzern

3-star hotel in the heart of Old Town Lucerne, rejuvenated in 2016
You can look forward to a terrace, shopping on site and dry cleaning/laundry services at Des Alpes Luzern. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a restaurant.
You'll also enjoy the following perks during your stay:
  • Smoke-free property, a lift and tour/ticket information
  • A computer station, a banquet hall and free newspapers
  • A front desk safe, meeting rooms and multilingual staff
  • Guest reviews give good marks for the helpful staff and walkable location
Room features
All 45 rooms include amenities, such as complimentary wireless Internet access, safes and complimentary newspapers.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Daily housekeeping, desks and phones

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and older; COVID-19 vaccination record requirement applies to all guests aged 16 and older
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 16 and older; COVID-19 vaccination record requirement applies to all guests aged 16 and older
  • As an alternative to proof of COVID-19 vaccination or a negative PCR test, guests may provide proof of COVID-19 recovery within 6 months before arrival during check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay free

What to do

  • Shopping

Working away

  • Meeting rooms
  • Computer station

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pets

  • Pets are allowed for an extra charge of CHF 25.00 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 16 and over. COVID-19 vaccination record requirement applies to all guests aged 16 and over.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Alpes Luzern Hotel
Alpes Hotel
Alpes Luzern
Alpes Luzern Hotel Lucerne
Alpes Luzern Lucerne
Des Alpes Lucerne
Des Alpes Luzern
Des Alpes Luzern Hotel
Des Alpes Luzern Lucerne
Des Alpes Luzern Hotel Lucerne

Frequently asked questions

Does Des Alpes Luzern offer free cancellation for a full refund?
Yes, Des Alpes Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Des Alpes Luzern?
As of 25 September 2022, prices found for a 1-night stay for 2 adults at Des Alpes Luzern on 18 October 2022 start from €244, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Des Alpes Luzern?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Des Alpes Luzern?
Yes, cats and dogs are welcome. There's a charge of CHF 25.00 per pet, per day. Food and water bowls are available.
Is parking offered on site at Des Alpes Luzern?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Des Alpes Luzern?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 11 AM.
Is there an on-site casino at Des Alpes Luzern?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (10-min walk) is nearby.
Are there restaurants at or near Des Alpes Luzern?
Yes, there's an on-site restaurant. Nearby restaurants include Shamrock Irish Pub (4-min walk), Pizzeria Einhorn (4-min walk) and Mill’Feuille (5-min walk).
What's the area around Des Alpes Luzern like?
Des Alpes Luzern is in Old Town Lucerne, a short 6-minute walk from Lucerne (QLJ-Lucerne Train Station) and 3 minutes' walk from Chapel Bridge. Travellers say that the area is walkable and good for shopping.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

jack, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Excellent hotel. If driving, it is easier to park at the train station parking and walk over than to try to drop off at the hotel. The walk from parking to hotel is barely 5 minutes.
Susan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staci, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

william, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Alan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Barbara L, 2-night trip
Verified Hotels.com guest review

6/10 Good

GREAT PLACE but ONE bad front desk employee
Facility is very convenient with nice view and close to river with nice restaurant on the water front. ONLY bad experience is evening check in lady who does not want to honor "SERVICE DOG" and also blaming customer for card key is not working for elevator (maybe you put next to cellphone... WE know how to use card eyes as medical professionals/doctors from US) and her attitude towards at least is absolutely not pleasant and distasteful (hopefully not to other Asian clients)
Morgan, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nancy, 1-night trip
Verified Expedia guest review