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Hotel Francisco I

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Interior entrance
Room, Terrace | Premium bedding, Select Comfort beds, minibar, in-room safe
Premium bedding, Select Comfort beds, minibar, in-room safe
Superior Double Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Overview of Hotel Francisco I

VIP Access

Hotel Francisco I

4-star property
4-star hotel with bar/lounge, near Puerta del Sol

9.2/10 Superb

1,007 verified guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bar
The price is €114
Price available on 15/02/2023
Calle Arenal, 15, Madrid, Madrid, 28013

Room options

About this area

What's nearby

  • In Madrid Centro
  • Puerta del Sol - 3 min walk
  • Plaza Mayor - 3 min walk
  • Gran Via Street - 5 min walk
  • Royal Palace of Madrid - 6 min walk
  • Prado Museum - 21 min walk
  • El Retiro Park - 24 min walk
  • Plaza de Santa Ana - 12 min drive
  • Puerta de Alcala - 14 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 15 min drive
  • WiZink Center - 15 min drive

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 28 min drive
  • Madrid Recoletos Station - 22 min walk
  • Madrid Principe Pio Station - 23 min walk
  • Madrid (XOC-Atocha Train Station) - 26 min walk
  • Opera Station - 2 min walk
  • Sol Station - 4 min walk
  • Callao Station - 5 min walk
  • Airport shuttle (surcharge)


  • La Mordida - 2 min walk
  • Asador Real - 2 min walk
  • La Rollerie - 2 min walk
  • De María Ópera - 2 min walk
  • Amorino - 3 min walk

About this property

Hotel Francisco I

Putting you in a great location, within a short 10-minute walk of Puerta del Sol and Gran Via Street, Hotel Francisco I offers an airport shuttle (available 24 hours) for EUR 55 per vehicle one-way. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. This upmarket hotel is also 0.2 mi (0.3 km) from Plaza Mayor and 0.3 mi (0.5 km) from Royal Palace of Madrid. Fellow travellers like that it's only a short walk to public transportation: Opera Station is 2 minutes away and Sol Station is 4 minutes.


English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 79 rooms
  • Arranged over 6 floors


  • Check-in time from 3:00 PM until 1:30 AM
  • Express check-out available
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Safe-deposit box at front desk


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet


  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Alarm clock
  • Premium bedding
  • Selected Comfort mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 18 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 55 per vehicle (one-way. Maximum occupancy 6)

Children & extra beds

  • Rollaway beds are available for EUR 40.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Francisco I Madrid
Hotel Francisco I
Francisco I Madrid
Francisco I
Francisco i Hotel
Hotel Francisco I Hotel
Hotel Francisco I Madrid
Hotel Francisco I Hotel Madrid

Frequently asked questions

Does Hotel Francisco I offer free cancellation for a full refund?
Yes, Hotel Francisco I does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Francisco I?
As of 26 January 2023, prices found for a 1-night stay for 2 adults at Hotel Francisco I on 15 February 2023 start from €114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Francisco I?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Francisco I?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Francisco I?
No, unfortunately, but there's discounted parking nearby.
Is an airport shuttle service offered by Hotel Francisco I?
Yes, an airport shuttle is available. The charge is EUR 55 per vehicle one-way.
What are the check-in and check-out times at Hotel Francisco I?
You can check in from 3:00 PM - 1:30 AM. Check-out time is noon. Express check-out is available.
Is there an on-site casino at Hotel Francisco I?
No, this hotel doesn't have a casino, but Casino de Madrid (8-min walk) is nearby.
Are there restaurants at or near Hotel Francisco I?
Yes. Nearby restaurants include Lambuzo (3-min walk).
What's the area around Hotel Francisco I like?
Hotel Francisco I is in Madrid Centro, a short 2-minute walk from Opera Station and 3 minutes' walk from Puerta del Sol. Travellers give top marks for the hotel's prime location.







Staff & service




Property conditions & facilities




10/10 Exceptional

HANNAH ROSE, 3-night trip
Verified guest review

10/10 Exceptional

Beth, 2-night trip
Verified guest review

10/10 Exceptional

Diego, 1-night trip
Verified guest review

10/10 Exceptional

Valerie, 1-night family trip
Verified guest review

6/10 Good

Until next time!
My husband and I stayed here before, that’s why we picked this location, this time we were a group of 12, we had 5 rooms! Weather in the city was cold therefore the air conditioner was off and we had no control of the thermostat, it was only working on heater mode… some of us opened the windows and early in the morning was construction around, therefore we didn’t rest very well, after one night we decided to change hotel and location! If you want to be walking distance to the historic area, Plaza Mayor, Puerta del Sol, La gran vía, and you are ok with the noice outside, this is your hotel, if you want a quiet room look somewhere else.
Maria, 4-night family trip
Verified guest review

2/10 Poor

David, 3-night trip
Verified guest review

10/10 Exceptional

Very nice, clean hotel. Staff was friendly. Walking distance to most major sites, restaurants, and market San Miguel.
Landy, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Great service and location
This hotel is right in the middle of a main pedestrian area. It is a little difficult to find the first time. The room was clean and spacious. The air conditioner worked perfectly (first time in Spain). The customer service was the best I had in any main city in Spain. We arrived early and they had a room ready for us. The staff were helpful, kind and had a great sense of humor. I would definitely stay here again.
Jacqueline, 2-night trip with friends
Verified guest review

10/10 Exceptional

Hotel Francisco location is excellent. Everything is within walking distance. The property is clean and nice. The staff is very welcoming, professional and caring. They go above and beyond to make feel at home. The rooms are cleaned daily. The front desk staff is always greeting you with a smile. Definitely will be booking this property again for next year.
Rubencio, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

This is my second year staying in this hotel which means I like it. I can’t think of anything negative
Raquel, 5-night family trip
Verified Expedia guest review