Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Letchworth, England, United Kingdom
1 room, 2 adults

Mercure Letchworth Hall

4-star4 stars
Letchworth Lane, Letchworth, England, SG6 3NP, United Kingdom

Suburban hotel in Letchworth with 2 bars/lounges and restaurant
  • Free WiFi and free parking
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Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Nice hotel overall, few rough edges but was comfy and warm so that was all good. I had a…Oct 5, 2020
  • This hotel failed to meet the basic levels of services and is cutting costs and running a…Oct 4, 2020

Mercure Letchworth Hall

from €53
  • Standard Double Room, 1 Double Bed
  • Superior Room, 1 King Bed
  • Standard Room, 2 Twin Beds

What’s around Mercure Letchworth Hall

Landmarks

  • Stotfold Watermill & Nature Reserve - 7.3 mi / 11.7 km
  • Knebworth Country Park - 8.2 mi / 13.1 km
  • Knebworth House - 9.5 mi / 15.3 km
  • Chiltern Hills - 10 mi / 16 km
  • Wrest Park & Gardens - 10 mi / 16.1 km
  • Sundon Hills Country Park - 11.6 mi / 18.7 km
  • Benington Lordship Gardens - 12.4 mi / 20 km
  • Welwyn Roman Baths - 12.7 mi / 20.5 km

Getting around

  • Luton Airport (LTN) - 28 min drive
  • Stansted Airport (STN) - 51 min drive
  • Cambridge (CBG) - 39 min drive
  • Letchworth Garden City Station - 27 min walk
  • Hitchin Station - 4 min drive
  • Baldock Station - 7 min drive

At a glance

Key facts

Hotel size

  • This hotel has 85 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time noon-2:00 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*

  • Restrictions apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Onsite RV/bus/truck parking (fees apply)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Coffee/tea in a common area
Working away
  • Business center
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built - 1625
  • Elevator
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • Polish
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub only
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Mercure Letchworth Hall’s small print

Also known as

  • Letchworth Hall
  • Mercure Letchworth Hall Hotel
  • Mercure Letchworth Hall Hotel
  • Mercure Letchworth Hall Letchworth
  • Mercure Letchworth Hall Hotel Letchworth
  • Letchworth Mercure
  • Mercure Hall
  • Mercure Hall Hotel
  • Mercure Hall Hotel Letchworth
  • Mercure Letchworth
  • Mercure Letchworth Hall
  • Letchworth Hall Hotel
  • Mercure Letchworth Hall Hotel Letchworth

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Optional extras

English breakfast is offered for an extra charge of GBP 15.95 per person (approximately)

Pets are allowed for an extra charge of GBP 20.00 per pet (may vary based on length of stay), plus a one-time cleaning fee of GBP 200.00

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Letchworth Hall

  • Does Mercure Letchworth Hall offer free cancellation for a full refund?
    Yes, Mercure Letchworth Hall does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Mercure Letchworth Hall?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mercure Letchworth Hall?
    Yes, there's free self parking. RV/bus/truck parking is available.
  • Are pets allowed at Mercure Letchworth Hall?
    Yes, pets are welcome. There's a charge of GBP 20.00 per pet, per night.
  • What are the check-in and check-out times at Mercure Letchworth Hall?
    You can check in from noon - 2:00 PM. Check-out time is noon. Express check-in and contactless check-out are available.
  • Are there restaurants at or near Mercure Letchworth Hall?
    Yes, there's an onsite restaurant. Nearby restaurants include Khushma Cottage Balti Tandoori (2.2 mi), The Radcliffe Arms (2.3 mi), and The Two Chimneys (2.5 mi).

Recent reviews

Good 7.0 From 162 reviews

Good 6.0
Cheap rate, but tired hotel & dreadful breakfast
There is a sign at reception saying that temperature checking was required prior to check in, but I was checked in without it. I didn't go exploring, but the section of the hotel I stayed in was very tired and in need of redecoration. The room was clean, the bed comfy enough, just run down. The breakfast however, was another matter. Had I realised it was going to be served in polystyrene tray, not even at a proper table, I wouldn't have bothered, I would have found a cafeteria. No toast, cereal or fruit options and certainly not worth the £9 it cost. I know things are difficult with Covid-19, but other places I've stayed have made a far better job of serving food whilst distancing. Wi-Fi reception was also very poor, dropping in and out.
Michael, gb1 night business trip
Very Good 8.0
Fine comfortable room nice and clean
philip, gb1 night trip
Fair 4.0
Nice property but little point paying for leisure facilities if only staying for 1 night as impossible to get any space. Breakfast is very poor considering what others are able to do.
tj, gb1 night romance trip
Exceptional 10.0
Gorgeous Saturday !!
I do not understand the reasons for so many negative reviews !! The building ( old letchworth hall) is beautiful !! You can see it needs tlc but that’s true of so many stately homes !! The rooms were very clean, beds reasonably comfortable. The surrounding is very peaceful. Staff at the reception were pleasant. For the rice we paid, can’t fault it. Definitely recommended.
Sujoy, gb1 night trip with friends
Fair 4.0
Certainly NOT a superior room.
The hotel needs a total refurb. Skeleton staff due to Covid 19, but they where very good and helpful sorting out problems. Unfortunately there was a number of problems with the room. Room was very dusty and the carpet doesn't fit well and causes a trip hazard. Furniture very dated and stained. Bathroom extractor fan doesn't work and the bathroom smells of damp. Heated towel rail, doesn't work, illuminated mirror, doesn't work. The shower head rail is practically falling off the wall. Peeling paint and mould on bathroom ceiling. And this was one of their "Superior" rooms. Not a pleasant experience.
Jayne, gb1 night trip
Poor 2.0
Not booking a Mercure again
On arrival the hotel is positioned well, in a quiet location. Although we expected it to be a different experience, for our 4 night stay, knowing that there was no room service, we were given a small plastic bag containing 2 teabags , 4 coffee sachets ,a bar of soap, shampoo and a body lotion. The room was small for a 4* hotel. we asked to be moved as the bathroom ceiling was covered in mold. 1bath towel , 1 hand towel, and the TV cracked on all channels but BBC and ITV1. Obviously because of Covid it was on reduced staff. Over our stay I counted 4 young people and the so called chef. Having paid for breakfast we had to give a time. It arrived in a polystyrene box A sausage small portion of scrambled egg, a tomato , bacon and potato. Plastic knife and fork which broke when used On the Monday the full English consisted of a choice , either a bacon bap or a sausage bap with 3 halves of a small sausage , and only paper cups available. At no time was the food hot !! Probably good that the restaurant was closed !! The young people did their best.
John, gb4 night trip
Poor 2.0
Avoid at all costs, it's not worth the money.
Where do I start.i have the reviews the benefit of the doubt. It really is as dated as everyone says it is. I don't know how it's 4 star there was paint peeling from the walls, the carpet had lumps in it. We was on the ground floor facing the carpark, yep they are single glasses windows. So we heard everything. My grandparents had there bed for 15 odd years before they passed away, it was not as lumpy as this one. The pillows where barely bigger the a TV remote control. The TV remote was really dirty, in the age of covid I expected that to be clean. The plug in our bath got stuck so we couldn't empty the water, we couldn't get anyone to fix it due to covid. It wasn't untill we paid we was told we only had use of the room. So that's the usual hotel room price with none of the extras. I would have expected a hotel that was spotless due to covid-19, it just had a grubby feel to it.
jason, gb2 night family trip
Very Good 8.0
It was pleasant. Social distance observed . Mercure need to invest in window cleaners And instruct your cleaners to always clean curtains . Everywhere was clean apart from the curtain & windows of all the rooms we occupied . It was a nice stay
Olatoknboh, gb2 night family trip
Poor 2.0
Covid crazy
They’ve over done the covid thing, wearing masks indoors when there is no one about, skeleton staff, no bar or restaurant, rubbish breakfast in a bag. Won’t be staying again
ROBIN, gb1 night business trip
Fair 4.0
Very Tired
I have stayed at this hotel a vast number of times over the years and I am sorry to say that it has steadily grown more and more tired looking with the recent covid impact seeming to finish it off for me. 4* still on the door however it struggles to get a 3 from me on this occasion due to the tiredness of the rooms.
Stephen, gb1 night business trip

Mercure Letchworth Hall