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Hotel Florida

Photo gallery for Hotel Florida

Front of property
Beach nearby
Beach nearby
Beach nearby
View from room

Overview of Hotel Florida

Hotel Florida

4.0 star property
Upmarket hotel by ocean in Biarritz City Centre

6.8/10 Good

177 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Map
3-5 Place Sainte Eugénie, Biarritz, Pyrenees-Atlantiques, 64200
Main amenities
  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • Fitness centre
  • Room service
  • In-room childcare
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Meeting room
  • Multilingual staff
  • Concierge services
For families
  • Children stay free
  • Babysitting (surcharge)
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Biarritz City Centre

Getting around

  • Biarritz (BIQ-Pays Basque) - 15 min drive
  • San Sebastian (EAS) - 41 min drive
  • Guethary Station - 10 min drive
  • Biarritz Station - 13 min drive
  • Boucau Station - 17 min drive

Restaurants

  • Le Campero - 2 min walk
  • Café du Commerce - 3 min walk
  • La Pléthore - 4 min walk
  • Chez Albert - 3 min walk
  • Le Tandem - 3 min walk
Map

About this property

Hotel Florida

A great choice for a stay in Biarritz, Hotel Florida is only 3.7 mi (5.9 km) from the airport. Guests can enjoy the fitness centre, and hiking/biking trails, kayaking and parasailing are nearby. Fellow travellers like the helpful staff and location.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 41 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 11:30 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 22 lb per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking nearby (EUR 14 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

What to do

  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 1950
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre

Accessibility

  • Lift
  • In-room accessibility (selected rooms)

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person

Renovations and closures

The property is closed between 1 January and 26 March.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 40.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 14 per pet, per day

Parking

  • Parking is available nearby and costs EUR 14 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

<p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Hotel Florida Biarritz
Florida Biarritz
Hotel Florida Hotel
Hotel Florida Biarritz
Hotel Florida Hotel Biarritz

Frequently asked questions

Is Hotel Florida currently open?
The property is closed between 1 January and 26 March.
Does Hotel Florida offer free cancellation for a full refund?
Yes, Hotel Florida does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Florida?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Florida?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 22 lb per pet. There's a charge of EUR 14 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times at Hotel Florida?
You can check in from 4:00 PM - 11:30 PM. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an on-site casino at Hotel Florida?
No, this hotel doesn't have a casino, but Casino Barriere (7-min walk) is nearby.
What is there to do at Hotel Florida and nearby?
Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Hotel Florida also has a fitness centre.
What's the area around Hotel Florida like?
Hotel Florida is located near Port-Vieux Beach in Biarritz City Centre, a short 4-minute walk from Old Harbor and 4 minutes' walk from Bay of Biscay. Travellers say that the area is quiet and good for shopping.

Reviews

6.8

Good

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.5/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Fair

Poor.
Room was supposed to be a superior so what a normal double was like I dread to think. No soap or shower gel provided nor was a kettle or hairdryer. How it was classed as a 4* heaven only knows.
Jane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Do NOT book at this inferior Hotel .
Old sheets , old towels , peeling paint work , Moulding grouting in showers , Dirty curtains , horrid mattress , smelly corridors .
Tonia, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Staff were very helpful. Great location for everything.
Margo, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Giovanni, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great location and excelente service
Mauricio, 1-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

Carolyn Joanne, 1-night trip
Verified Expedia guest review

4/10 Fair

Disappointing for a Four star hotel
Despite a late check-in, our room was not ready. They even gave keys and told it was ready, only to find the beds unmade and room dirty. Turned on the air conditioning smelt like mold. Our courtyard view was really a view of a cement wall with a few artificial plants put on what looked like a possible fire escape. Beds were uncomfortable. Very disappointing. Appeared to be understaffed as many frustrated people waiting in the lobby for their rooms to be ready. For the money poor value, Although location to the beach was good.
Dwayne, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Not a great stay
Great location but old hotel with cheap renovations. Wasbasin had a crack, matresa was covered in plastic which made a noise everytime I moved and made it very hot, old and VERY mois aircon. So all in all - not a great stay...
Annette, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location
Fantastic location, right in the historic centre of town moments away from everything. Unfortunately very poor sound insulation between rooms you can hear absolutely everything from anointing rooms.
Shane, 2-night trip
Verified Hotels.com guest review

6/10 Good

Tiny lodgings
This is a relatively modern hotel located in a pedestrian precinct several hundred metres walk from the beach. Contrary to their published check in time, our room was not ready until 4.00 PM. Whilst the facilities were relatively modern and clean, the room itself (a standard double), was tiny! Our bed was rammed right up against a wall along two sides therefore making access difficult for the one who drew the ‘short straw’. The bathroom was clean but similarly compact in size. There was insufficient storage space for luggage. The hotel was okay for one night, but I’d certainly be looking for something a little more comfortable if I was staying in Biarritz for an extended period.
Jacqueline, 1-night romance trip
Verified Hotels.com guest review