Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Chicago, Illinois, United States of America
1 room, 2 adults

Waldorf Astoria Chicago

5-star5 stars
11 E. Walton Street, Chicago, IL, 60611, United States of America

Luxury hotel with full-service spa, connected to a shopping center, near John Hancock Center
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • I'll preface this review with acknowledging that we are living in unprecedented times and…Sep 14, 2020
  • First time stay and definitely will stay again... Very clean and nice Jul 28, 2020

Waldorf Astoria Chicago

from €303
  • Deluxe Room, 2 Queen Beds
  • Superior Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Fireplace
  • Suite, 1 Bedroom (One Bedroom Suite)
  • Suite, 1 King Bed, Corner (Gold Coast Corner Suite)
  • Deluxe Suite, 1 Bedroom (One Bedroom Deluxe Suite)
  • Waldorf Suite, Junior Suite, 1 King Bed
  • Grand Suite, Multiple Beds, Non Smoking
  • Deluxe Room, 2 Queen Beds, Accessible (Roll-in Shower)
  • Suite, 1 King Bed, Accessible (One Bedroom Suite, Roll-In Shower)
  • Presidential Suite, 1 King Bed (Roll-in Shower)
  • Waldorf Suite, Junior Suite, 1 King Bed, Accessible
  • Suite, 1 King Bed, Accessible (Gold Coast Corner, Roll-in Shower)
  • Deluxe Suite, 1 King Bed (One Bedroom Deluxe, Roll-in Shower)
  • Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)
  • Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)
  • Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)
  • Superior Room, 1 King Bed, Accessible (Roll-In Shower)

What’s around Waldorf Astoria Chicago

Landmarks

  • In Near North Side
  • John Hancock Center - 6 min walk
  • Water Tower Place - 6 min walk
  • House of Blues Chicago - 18 min walk
  • Chicago Riverwalk - 18 min walk
  • Chicago Theatre - 20 min walk
  • Grant Park - 25 min walk
  • Navy Pier - 26 min walk

Getting around

  • O'Hare Intl. Airport (ORD) - 29 min drive
  • Midway Intl. Airport (MDW) - 30 min drive
  • Chicago, IL (PWK-Chicago Executive) - 38 min drive
  • Millennium Station - 24 min walk
  • Chicago Van Buren Street Station - 4 min drive
  • Chicago Museum Campus-11th Street Station - 4 min drive
  • Chicago Station (Red Line) - 5 min walk
  • Clark-Division Station - 9 min walk
  • Chicago Station (Brown Line) - 12 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 215 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 1 per room (up to 30 lbs)

  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Valet parking * on site

Offsite

  • Free area shuttle within 2 mi

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Segway rental/tour nearby
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 7914
  • Conference space size (meters) - 735
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • German
  • Korean
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Margeaux Brasserie - This brasserie specializes in French cuisine and serves breakfast, brunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Petit Margeaux - This café specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Segway rental/tour nearby

Waldorf Astoria Chicago’s small print

Also known as

  • Chicago Waldorf Astoria
  • Waldorf Astoria Chicago Hotel Chicago
  • Waldorf Astoria Chicago
  • Waldorf Astoria Hotel Chicago
  • Waldorf Astoria Chicago Hotel
  • Waldorf Astoria Chicago Hotel
  • Waldorf Astoria Chicago Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

This property is licensed under an applicable law.Property Registration Number Hotel License

Optional extras

Valet parking costs USD 77 per night with in/out privileges

Full breakfast is offered for an extra charge of USD 15 for adults and USD 20 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 75 per pet, per stay

Service animals exempt from fees

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Waldorf Astoria Chicago

  • Does Waldorf Astoria Chicago offer free cancellation for a full refund?
    Yes, Waldorf Astoria Chicago does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Waldorf Astoria Chicago currently open?
    The property is closed between March 27 and May 24.
  • What are the cleanliness and hygiene measures currently in place at Waldorf Astoria Chicago?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Waldorf Astoria Chicago?
    Yes. Valet parking costs USD 77 per night.
  • Is there a pool at Waldorf Astoria Chicago?
    Yes, there's an indoor pool.
  • Are pets allowed at Waldorf Astoria Chicago?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 30 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Waldorf Astoria Chicago?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Waldorf Astoria Chicago?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Maple Tower (4-min walk), Spiaggia (4-min walk), and Devon Seafood Grill (6-min walk).
  • Is airport shuttle service offered by Waldorf Astoria Chicago?
    Yes, an airport shuttle is available.

Recent reviews

Exceptional 9.4 From 421 reviews

Good 6.0
2nd day open, wish we would have known.
It was only there 2nd day being opened, had I known that we wouldn’t have stayed . They are still charging 200.00 for Accidentals and $77 for a valet parking. There was nothing open. No room service the mini bars have been emptied out no snacks available in the room no spa, no pool, pretty much just you paying $400 for a room for one night. Don’t get me wrong the hotel is beautiful but had I known that it was only the second day of being open I would have waited later in the month to stay where they had maybe open up my stuff . I also paid for a breakfast package they were not serving breakfast there’s just a café that is downstairs in the hotel by the time we didn’t get to go and eat they had already run out of things there’s only one person working to pretty much feed everybody in the hotel that went to breakfast that morning so we ended up waiting 20 minutes standing in line just to get 2 croissants a oranges juice and a coffee.
KARLETTA, us1 night family trip
Exceptional 10.0
Front desk outstanding service
Wonderful service by Hannah at the front desk. She took care of our needs in such a special way! he resolved issues immediately so that we could enjoy the rest of our stay . 👏👏👏
RICHARD, us3 night trip
Good 6.0
No working fireplace, stain on bathroom blind
Fireplace not working. Very expensive room. Stain on blinds in bathroom by tub. Not worth the price of over $700 one night
Rebecca, us1 night trip
Exceptional 10.0
Awesome service and very comfortable accommodations!
Roxana, us1 night business trip
Exceptional 10.0
Outstanding all around.
us2 night trip with friends
Exceptional 10.0
Amazing room and staff so beautiful. First choice for hotels in Chicago I will recommend.
Gina, us1 night trip
Exceptional 10.0
Great as always!
Wonderful experience for the holidays. The kids really liked the giant Waldorf Astoria “gingerbread” hotel in the lobby.
Timothy, us2 night family trip
Exceptional 10.0
Best Place in the City!!
The Waldorf Astoria in Chicago is that absolute BEST!!’
Mary, us1 night trip
Exceptional 10.0
Perfect..ruined me for all other hotels.
Lara Ann, us2 night trip
Exceptional 10.0
Couples night
Amazing hotel. Tip top service. Will definitely stay there again.
Zain, us1 night trip

Waldorf Astoria Chicago

Is the description of this hotel not correct? Tell us