Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Panajachel, Solola, Guatemala
1 room, 2 adults

Regis Hotel & Spa

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free WiFi
  • Smoke-free property
3a avenida 3-47 zona 2, Panajachel, Solola, Guatemala

Lakefront hotel in Panajachel with spa and restaurant
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • In-room childcare (surcharge)
    • Free WiFi
    • Smoke-free property
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • We found this hotel very disappointing and checked out. The room was dingy and we had no…Jan 27, 2020
  • Great hotel, central location, beautiful sauna and hot baths. Good breakfast. The front…Jan 10, 2020

Regis Hotel & Spa

from €50
  • Standard Double Room, 2 Double Beds
  • Triple Room

What’s around Regis Hotel & Spa

Landmarks

  • Heart of Panajachel
  • Multiple Use Area Lake Atitlan Basin - 1 min walk
  • Casa Cakchiquel Arts Center - 2 min walk
  • La Galeria - 4 min walk
  • Azul Maya Archaeological Museum - 5 min walk
  • Church of Saint Francis - 9 min walk
  • Panajachel Municipal Market - 10 min walk
  • San Jorge Lookout - 2.4 mi / 3.8 km

Getting around

  • La Aurora Intl. Airport (GUA) - 119 min drive
  • Quetzaltenango (AAZ-Los Altos) - 108 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 24 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs and cats only)*

  • 1 per room (up to 22 lbs)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1934
  • Garden
  • Fireplace in lobby
Accessibility
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Things to enjoy
  • Yard
  • Individually decorated
  • Patio
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 24-inch TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping

Special features

Spa

Regis has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs and a sauna.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Recreation

On Site

  • Sauna
  • Spa tub
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby

Regis Hotel & Spa’s small print

Also known as

  • Hotel Regis
  • Regis Hotel Panajachel
  • Regis Panajachel
  • Regis Hotel Spa
  • Regis Hotel & Spa Hotel
  • Regis Hotel & Spa Panajachel
  • Regis Hotel & Spa Hotel Panajachel

Policies

  • Hot springs access available from 7:00 AM to 7:00 PM.
  • Children under 10 years old are not allowed in the spa without adult supervision.

    This property does not have elevators.

    Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards and cash.

    Optional extras

    Rollaway beds are available for GTQ 200.00 per night

    Breakfast costs between GTQ 50.00 and GTQ 80.00 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of GTQ 200.00 per pet, per night

    Service animals exempt from fees

    Airport shuttle service is offered for an extra charge of GTQ 1600.00 per person (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Regis Hotel & Spa

    • Does Regis Hotel & Spa offer free cancellation for a full refund?
      Yes, Regis Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Regis Hotel & Spa?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Regis Hotel & Spa?
      Sorry, there's no onsite parking at Regis Hotel & Spa.
    • Are pets allowed at Regis Hotel & Spa?
      Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of GTQ 200.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
    • What are the check-in and check-out times at Regis Hotel & Spa?
      You can check in from 3:00 PM - midnight. Check-out time is 1 PM.
    • Are there restaurants at or near Regis Hotel & Spa?
      Yes, there's an onsite restaurant. Nearby restaurants include Tuscani (4-min walk), Restaurante Casablanca (4-min walk), and Café Atlantis (4-min walk).
    • Is airport shuttle service offered by Regis Hotel & Spa?
      Yes, an airport shuttle is available. The charge is GTQ 1600.00 per person one-way.

    Recent reviews

    Fabulous 8.6 From 107 reviews

    Very Good 8.0
    Oasis para descansar
    Es un oasis en la calle principal de Panajachel, al ingresar todo es calma y tranquilidad. El spa luego de un día de recorrer el hermoso lago es un premio.
    Oscar, us3 night trip
    Good 6.0
    Staff is unfriendly they easily dry no unhelpful the bathroom was very poor and dirty
    us2 night romance trip
    Very Good 8.0
    Conveniently located in the heart of Panajachel, this hotel allows one walking distance access to great meals at affordable prices. One can also easily access the public ferries. The hotel itself is set off the main street and you escape the noise and smells of the main drag once inside the property. The rooms were clean and comfortable, but nothing fancy. The sauna, thermal baths and cold waterfall were included in the price and the perfect way to unwind after a long hot day. The staff at the front desk were so helpful and allowed us to store our luggage when our check-out times did not match with tours we had arranged and filtered water was available to drink free of charge. Finally, a shuttle service is located right at the end of the driveway and ended up being an affordable and comfortable way to travel back to Antigua.
    us1 night family trip
    Very Good 8.0
    Natural springs, and sauna very good, there you can arrange tours pretty safe
    us1 night trip
    Good 6.0
    Nice location. Extremely nice staff. The problem with this place is that there is no WiFi access in your room. In this day and time, this is unacceptable , especially for business travelers. The beds are comfortable.....and that’s often hard to find in hotels in this area. unfortunately, as much as I like the property, I cannot return unless they get WIFI.......PRETTY MUCH A BASIC NEED .
    us1 night business trip
    Exceptional 10.0
    Home away from home
    My home away from home: everyone is always so kind and welcoming. My room is comfortable and clean - even has WiFi now the grounds are gorgeous and location is perfect
    Penelope, us9 night business trip
    Exceptional 10.0
    Nice, clean and quiet. These are some of the aspects i look for when i travel very nice people also. I definitely recommend it.
    us1 night trip with friends
    Very Good 8.0
    Great location, accomodating staff. Internet access is limited to common areas and not in the rooms. This makes it unattractive for business travelers. Beds were comfortable and that is not common in Panajachel hotels.
    us1 night business trip
    Exceptional 10.0
    Quiet spot off busy street. Very attentive staff. Beautiful grounds
    Mike, us1 night trip with friends
    Very Good 8.0
    I always enjoy the Regis park like grounds and feeling that you are out in the countryside when you are right off the main street. The very loud music from a main street bar was not welcome on Saturday all day into the night. The front desk reception spoke no English at all and was less than helpful at check in repeatedly telling us the room would be ready at a certain time then saying another 40 minutes.
    Colleen, ca3 night family trip

    Regis Hotel & Spa