Regis Hotel & Spa

3.5 star property
Family-friendly hotel in Panajachel with spa and restaurant
VIP Access

Choose dates to view prices

Regis Hotel & Spa

Photo gallery for Regis Hotel & Spa

Garden
Exterior
Premium bedding, individually decorated, iron/ironing board, free WiFi
Restaurant
Shower, free toiletries, hair dryer, towels

Overview of Regis Hotel & Spa

8.6

Fabulous

Property highlights

  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
Map
3a avenida 3-47 zona 2, Panajachel, Solola
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Sauna
  • Spa tub
  • Room service
  • Massage/treatment rooms
  • In-room childcare
  • Garden
  • Reception fireplace
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Private bathroom
  • Television
  • Garden

Room options

Standard Double Room, 2 Double Beds

  • 31 sq m
  • Sleeps 2
  • 2 Double Beds

Triple Room

  • 35 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

About this area

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 134 min drive
  • Guatemala City (GUA-La Aurora Intl.) - 43.3 miles/69.6 km

Restaurants

  • Delhi 6 - 1 min walk
  • Atlantis - 4 min walk
  • Circus Bar - 5 min walk
  • Crossroads Caffee - 6 min walk
  • El Roof - 4 min walk

About this property

Regis Hotel & Spa

Enjoy your visit to Panajachel with a stay at Regis Hotel & Spa. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials or aromatherapy. Other highlights include a bar/lounge, a hot tub and a sauna.

Languages

English, Spanish

Sustainability

Sustainability practices

LED lighting (80% minimum)
Vegetarian dining options
Vegetarian breakfast available
Locally-sourced food (80% minimum)
Water dispenser usage encouraged
This information is provided by our partners.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:30 AM - 9:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 22 lb per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Childcare in room (surcharge)

What to do

  • Hot springs
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Zip-lining nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Built in 1934
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in reception
  • Bike parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Water dispenser

Accessibility

  • Grab bar near toilet

Room amenities

Be entertained

  • 24-inch TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Patio
  • Garden
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • LED light bulbs

Special features

Spa

Regis has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna. The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. There are hot springs open between 9:00 AM and 9:00 PM.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GTQ 50.00 to 80.00 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for GTQ 200.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GTQ 200.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 10 years old are not allowed in the spa without adult supervision
  • Hot springs access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Regis Hotel Panajachel
Regis Panajachel
Regis Hotel Spa
Regis Hotel & Spa Hotel
Regis Hotel & Spa Panajachel
Regis Hotel & Spa Hotel Panajachel

Frequently asked questions

Does Regis Hotel & Spa offer free cancellation for a full refund?
Yes, Regis Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Regis Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Regis Hotel & Spa?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lb per pet. There's a charge of GTQ 200.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Regis Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Regis Hotel & Spa?
You can check in from 3:00 PM - 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Regis Hotel & Spa and nearby?
Have fun with nearby activities such as boat tours, hiking and kayaking. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Regis Hotel & Spa also has a sauna and a garden.
Are there restaurants at or near Regis Hotel & Spa?
Yes, there's an on-site restaurant.
Does Regis Hotel & Spa have any outdoor private spaces?
Yes, every room features a patio and a garden.
What's the area around Regis Hotel & Spa like?
Regis Hotel & Spa is in the heart of Panajachel, a short 1-minute walk from Multiple Use Area Lake Atitlan Basin and 10 minutes' walk from Panajachel Municipal Market.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Good

OK FOR A FEW NIGHTS..BEWARE TINY TOILET!
The place is more like a 2 star hotel...clean enough,with big rooms. One has to squeeze between a bed and closet to open the closet. The biggest problem is the extremely small toilet..feels like one is in a cupboard. On the plus side, the hotel is well located on the main strip,..the rooms well behind the trafic in a nicely manicured courtyard..so little street noise. The biggest plus is the service attendants ,esp. amelia..she is kind and wonderful.
JOSEPH, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Edgar, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Yevgeniya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sergio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

6/10 Good

jorge, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

buen hotel
hotel con instalaciones antiguas muy bien conservado y muy limpio ademas tiene una jardinizacion muy agradable, las camas estan en estado optimo, buen desayuno
Pedro, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Victor, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wei kai, 1-night trip
Verified Hotels.com guest review