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Hampton Inn & Suites San Antonio Northwest/Medical Center, San Antonio

3 stars
11426 IH 10 WSan AntonioTX78230United States of America, ‏‎01 65 69 437
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.4 / 5
Value for money
Best value for money
Cleanliness
Clean
Breakfast
Tasty breakfast
Comfort
Rather comfortable
474See all 474 Hotels.com reviews
From 141 reviewsTripAdvisor Traveller Rating

Hampton Inn & Suites San Antonio Northwest/Medical Center, San Antonio

Hotel Info: 01 65 69 441

from €114
  • Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)
  • Studio, 2 Queen Beds, Accessible, Non Smoking
  • Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Room, Non Smoking, Refrigerator & Microwave
  • Suite
  • King, Studio, Accessible, Non Smoking
  • Room
  • Suite, 1 King Bed with Sofabed
  • Studio, Non Smoking
  • Room
  • Studio, Non Smoking
  • Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Studio
  • Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Studio
  • Studio
  • Room

At a glance

Key facts

Hotel size

  • This hotel has 107 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1586
  • Conference space size (meters) - 147
Services
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Recent reviews

Excellent 4.4 /5 from 474 reviews

Hampton Inn & Suites San Antonio Northwest/Medical Center, San Antonio
Good3.0 / 5
Not impressed
The room was not clean when I checked in.The toilet was disgusting, the bedding had not been changed,the room had a foul odor and the trash had not been dumped.There was also children's clothing left from someone's stay.The front desk staff was extremely apologetic and had the room cleaned.I would have rather switched to another room.I'm sure this was a one time fluke on the staff's behalf but I expected more for the price that I paid.I will take my business elsewhere on my next visit to San Antonio
3 night trip
Hampton Inn & Suites San Antonio Northwest/Medical Center, San Antonio
Outstanding5.0 / 5
Great place to stay! Especially with kids!
Excellent
3 night family trip
Hampton Inn & Suites San Antonio Northwest/Medical Center, San Antonio
Excellent4.0 / 5
Comfortable stay
It was great, but it took forever to get someone on the phone from guest services. Once we did finally get through to put a request in for a housekeeping item, that too took a while. Thank goodness the housekeeper was on our floor. She helped out right away. Otherwise, the room was great, clean and comfortable. Breakfast was good as well.
1 night family trip
Hampton Inn & Suites San Antonio Northwest/Medical Center, San Antonio
Excellent4.0 / 5
Great stay!
We had a great time at the hotel. Everything was great. Only a few complaints: the sliding bathroom doors were very heavy and the toilet paper holder was close to fall out of the wall. The front desk and room service people were great. Loved the breakfast. The hotel provided free hot/cold breakfast including waffles.
3 night family trip
Hampton Inn & Suites San Antonio Northwest/Medical Center, San Antonio
Excellent4.0 / 5
Great price, below average staff.
Very nice hotel and the price for it was a great bargain. The only downside I had was the staff. My father checked out both rooms and noticed that a light fixture for the inside of the shower was busted. They told him maintenance would go by to replace it no later than the next day, no one ever showed. I noticed the shower door was a little busted and went down to let them know if they could fix it and reminded them about the light fixture as well. They said they would take care of it, but again nothing. Late in the evening we wanted some coffee from the lobby. They have coffee there for the guest 24/7. We went to get some, noticed that there wasn't any, we mentioned it to the 2 managers on duty. Well it took about an hour and a half for them to make it, and they didn't even bother to take the new pot of coffee of the cart and set it up properly. These guys were not in working mood for sure. All in all. The hotel was great and so were the beds, the workers...meh not so much.
2 night family trip

See all reviews

Hampton Inn & Suites San Antonio Northwest/Medical Center, San Antonio

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