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Palm Plaza Marrakech Hotel & Spa

Photo gallery for Palm Plaza Marrakech Hotel & Spa

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Balcony

Overview of Palm Plaza Marrakech Hotel & Spa

Palm Plaza Marrakech Hotel & Spa

5-star property
Luxury hotel in Agdal with 3 restaurants and spa

6.8/10 Good

141 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Avenue 7Ème Art, Agdal, Marrakech, 40000

Room options

About this area

What's nearby

  • In Agdal
  • Jemaa el-Fnaa - 44 min walk
  • Majorelle Gardens - 14 min drive

Getting around

  • Marrakech (RAK-Menara) - 12 min drive
  • Marrakech Central Station - 15 min drive

Restaurants

  • Amore italiano - 13 min walk
  • Les Jardins de la Medina - 3 min drive
  • Cafe Clock - 3 min drive
  • La Table de la Kasbah - 4 min drive
  • Kasbah Cafe - 4 min drive

About this property

Palm Plaza Marrakech Hotel & Spa

Palm Plaza Marrakech Hotel & Spa puts you only 3.6 mi (5.8 km) from the airport, and within a 15-minute drive of Jemaa el-Fnaa. Guests can visit the spa to be pampered with massages, facials or body scrubs, and Dar Marrakech, one of 3 restaurants, serves Moroccan cuisine. There's an indoor pool and an outdoor pool, and in-room conveniences at this luxurious hotel include washers/dryers and sofa beds.

Languages

Arabic, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 232 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 4 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Bike rentals nearby
  • Golf lessons nearby
  • Scooter/moped hire nearby
  • Segway hire/tours nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Piano
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift

Languages

  • Arabic
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Washer and dryer

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Single sofa bed
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Dar Marrakech – This restaurant specialises in Moroccan cuisine. Reservations are required.
Le Palm Thai – This restaurant serves breakfast, lunch and dinner. Reservations are required. Open daily.
Oasis – This poolside restaurant serves breakfast and lunch. Open daily.
El Menzeh – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MAD 28.60 per person, per night

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for an additional charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Hotel Palm Plaza Marrakech
Hotel Palm Plaza
Palm Plaza Marrakech
Palm Plaza
Palm Plaza Marrakech Hotel
Palm Plaza Marrakech Hotel And Spa
Palm Plaza Hotel Marrakech
Hotel Palm Plaza Spa
Palm Plaza Marrakech & Spa
Palm Plaza Marrakech Hotel & Spa Hotel
Palm Plaza Marrakech Hotel & Spa Marrakech
Palm Plaza Marrakech Hotel & Spa Hotel Marrakech

Frequently asked questions

Does Palm Plaza Marrakech Hotel & Spa offer free cancellation for a full refund?
Yes, Palm Plaza Marrakech Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Palm Plaza Marrakech Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Palm Plaza Marrakech Hotel & Spa?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Palm Plaza Marrakech Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Palm Plaza Marrakech Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Palm Plaza Marrakech Hotel & Spa?
You can check in from 4:00 PM - 4 AM. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Palm Plaza Marrakech Hotel & Spa?
No, this hotel doesn't have a casino, but Casino de Marrakech (5-min drive) and Le Grand Casino de la Mamounia (18-min drive) are both nearby.
What is there to do at Palm Plaza Marrakech Hotel & Spa and nearby?
Practise your swing on the tennis courts. Additional recreation nearby includes segway hire. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Palm Plaza Marrakech Hotel & Spa also has a steam room and spa services, as well as a garden.
Are there restaurants at or near Palm Plaza Marrakech Hotel & Spa?
Yes, there are 3 on-site restaurants, featuring Moroccan cuisine, garden views and poolside dining. Nearby restaurants include Amore italiano (13-min walk), Café Fine Mama (2.1 mi) and Dar Anika Kitchen (2.1 mi).
Does Palm Plaza Marrakech Hotel & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Palm Plaza Marrakech Hotel & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Palm Plaza Marrakech Hotel & Spa like?
Palm Plaza Marrakech Hotel & Spa is a short 9-minute walk from Avenue Mohamed VI and 9 minutes' walk from Agdal Gardens.

Reviews

6.8

Good

7.6/10

Cleanliness

6.9/10

Staff & service

7.3/10

Amenities

7.2/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

8/10 Very good

Nice enough
Nice place but thie listing needs updating as only 1 restaurant is operating and the one currently operating is a help yourself buffet of not great quality. The outside pool and pool bar are great The hotel is quite dark with movement activated lighting although much of this does not appear to work and the aircon is not great, we reported this twice but it was not dealt with It a good place to stay out of hectic Marrakech but the description needs updating
Dean, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Good place if you don't want to spend a lot of money. a little out of the way. My curtain fell down in my room window facing the street. I reported it and it was never fixed, so I just had a room with an open view window. Also the hallways are dark. really dark. Their motion sensors for lighting their hallways are like (literally) on a 20 second timer so while you're walking the hallway, the lights will turn off on you. The carpets were also somewhat dirty.
Sean, 2-night trip
Verified Expedia guest review

6/10 Good

What can I say? The place looks nicer in the photos than it truly is. The walls are really thin. Heard everyone next door and in the hallway. Also, I saw a small roach scurry away from the dessert section of dinner last night, and ants all over my breakfast table this morning. I don't get grossed out easily, so it doesn't bother me much. But I can see it grossing others out. It's just not as opulent as the photos would suggest.
Anthony, 1-night trip
Verified Orbitz guest review

8/10 Very good

The staff of the property was Great. Front desk agent (Ahlam) She did a great job after coming back and complaining about the TV. She makes me satisfied in the end. Good breakfast.
Chouaib, 1-night trip
Verified Expedia guest review

4/10 Fair

The costumer service was really bad and we were charged for ice we had to pay for it in cash and the ice was served with a spoon not ice thongs in addition we were trying to chill and smoke and drink by the pool the manager told us we can’t because the police will come to check hotel which i never heard of such a thing like that hotel 5 stars get check Ed by the police sound sketchy
Kanya, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Mustafa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Venue
Very comfortable and great facilities.
Jennifer, 8-night business trip
Verified Hotels.com guest review

6/10 Good

The grounds are beautiful. The rooms are spacious. The decor is dated and the rooms could use an update. The spa is basic but the treatments are good. Breakfast has lots of options but the overall quality of the experience is just ok. The hotel may be rated as 5 star but it is closer to a 3*. If you are looking for a safe place that will meet your basic needs, this hotel will fit the bill.
7-night business trip
Verified Expedia guest review

6/10 Good

Had only one restaurant open and the food was very mediocre. On the plus side there was a bar and you could buy bottles of wine. Room service and maid service were efficient and accommodating
michamie, 5-night trip with friends
Verified Expedia guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review