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All properties in Marrakech, Marrakech-Safi, Morocco

Palm Plaza Marrakech Hotel & Spa

Luxury hotel with 3 restaurants, near Agdal Gardens

  • Free WiFi and free parking
From
€55
  • Palm Plaza Marrakech Hotel & Spa
  • Terrace/Patio
  • Terrace/Patio
  • Outdoor Pool
  • Outdoor Pool
  • Terrace/Patio
1 / 70Terrace/Patio
7.6.Good.
  • Had only one restaurant open and the food was very mediocre. On the plus side there was a…

    Jan 5, 2020

  • The grounds are beautiful. The rooms are spacious. The decor is dated and the rooms could…

    Jan 3, 2020

See all 56 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 232 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free children's club

For families

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)

What’s around

  • In Agdal
  • Jemaa el-Fnaa - 43 min walk
  • Agdal Gardens - 9 min walk
  • Avenue Mohamed VI - 9 min walk
  • Oasiria Water Park - 42 min walk
  • Royal Palace - 42 min walk

Book this property and collect stamps after your stay

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Check availability

Please enter your dates
  • Standard Single Room
  • Standard Double Room
  • Junior Suite
  • Senior Suite

Location

  • In Agdal
  • Jemaa el-Fnaa - 43 min walk
  • Agdal Gardens - 9 min walk

What’s around

Landmarks

  • In Agdal
  • Jemaa el-Fnaa - 43 min walk
  • Agdal Gardens - 9 min walk
  • Avenue Mohamed VI - 9 min walk
  • Oasiria Water Park - 42 min walk
  • Royal Palace - 42 min walk
  • Menara Mall - 45 min walk
  • Cinema Megarama - 11 min walk
  • Atlas Golf Marrakech - 32 min walk
  • Saadian Tombs - 34 min walk
  • Moulay Al Yazid Mosque - 34 min walk

Getting around

  • Menara Airport (RAK) - 11 min drive
  • Marrakech Central Station - 12 min drive

At a glance

Hotel size

  • This hotel has 232 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-4 AM
  • Check-out time is 12:30 PM
  • Express check-in/out

Restrictions related to your trip

  • Morocco may have travel restrictions in place due to COVID-19.

Special check in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Children's pool
  • Steam room
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Languages Spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Slippers
  • Washer/dryer

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Sofa bed size single
  • Premium bedding

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Plasma TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Dar Marrakech - This restaurant specializes in Moroccan cuisine. Reservations are required.

Le Palm Thai - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

Oasis - This poolside restaurant serves breakfast and lunch.

El Menzeh - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Steam room
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Hotel Palm Plaza
  • Palm Plaza Marrakech Hotel & Spa Marrakech
  • Palm Plaza Marrakech Hotel & Spa Hotel Marrakech
  • Hotel Palm Plaza Marrakech
  • Palm Plaza Marrakech
  • Palm Plaza Marrakech Hotel
  • Palm Plaza Marrakech Hotel And Spa
  • Palm Plaza Hotel Marrakech
  • Hotel Palm Plaza Spa
  • Palm Plaza Marrakech & Spa
  • Palm Plaza Marrakech Hotel & Spa Hotel

Optional extras

Babysitting/childcare is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MAD 28.60 per person, per night
  • Christmas Day (25 December) Gala Dinner per adult: MAD 600.00
  • Christmas Day (25 December) Gala Dinner per child: MAD 300.00 (from 2 to 4 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: MAD 1200.00
  • New Year's Eve (31 December) Gala Dinner per child: MAD 600.00 (from 2 to 4 years old)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Palm Plaza Marrakech Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool, an outdoor pool, and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - 4 AM. Check-out time is 12:30 PM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring Moroccan cuisine, garden views, and poolside dining. Nearby restaurants include Dar Anika Kitchen (2.1 mi), Jad Mahal (2.2 mi), and Del Cafe (2.3 mi).
  • No, this hotel doesn't have a casino, but Casino de Marrakech (5-min drive) and Le Grand Casino de la Mamounia (16-min drive) are both nearby.
  • Practice your swing on the tennis courts. Additional recreation nearby includes segway rentals. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Palm Plaza Marrakech Hotel & Spa also has a steam room and spa services, as well as a garden.
7.6.Good.
  • 10.0.Exceptional

    Great Venue

    Very comfortable and great facilities.

    Jennifer, 8 night business trip, Jan 3, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely pool, very large and peaceful. Room was spacious and comfortable, staff were very welcoming. Location is ok, however not a lot to see or do within walking distance, however cabs always available and cheap to the old and new town. Great hotel if you are looking for a nice quiet space away from busy main centre. Breakfast good with lots of options. Had a very lovely break and will certainly be recommending this hotel to people in future.

    4 night romance trip, Sep 29, 2019

    Verified Expedia guest review

  • 2.0.Poor

    the hotel must an 2 or 3 stars hotel , not clean nothing is working good , so poor

    2 night family trip, Aug 1, 2019

    Verified Expedia guest review

  • 6.0.Good

    Good, but not 5 star.

    Comfortable stay, but not a 5 star hotel. More like a 3 star compared to western standards. Especially areas the food, room/ hotel amenities, and hotel services lack 5 star standards.

    5 night trip with friends, Jul 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The pool was large and spacious Breakfast was nice

    4 night trip with friends, Jul 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This place was lovely, the pool area was immaculate. The only thing I didn't enjoy was the breakfast, I felt it wasn't worth the price tag due to the options. I think that might be a personal preference. The hotel had reasonable currency exchange rate unlike the airport, taxis were always available on demand at anytime. The neighborhood has a mall right next to it with supermarket, shops and restaurants. There's even a barber/salon in the mall. Just so you know the hotel doesn't allow outside food or drinks. However as long as it's in a bag and not exposed as you pass by them in the lobby you should be fine. The only minor incident we had in the area was a guy on a scooter trying to snatch a friend's phone while we were walking to the mall. I think the incident was very rare and isolated so please do not be too alarmed. However be cautious and aware of your surroundings, especially when someone is riding near you on a scooter.

    Steph, 3 night trip with friends, May 4, 2019

    Verified Expedia guest review

  • 6.0.Good

    Everything was great except for the one very rude woman at the front desk who didn't believe that I had a reservation and wanted to kick me out of the hotel.

    ----, 1 night business trip, Mar 8, 2019

    Verified Expedia guest review

  • 6.0.Good

    No AC working in the room. Bed was not clean on arrival

    1 night business trip, Mar 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic thanks ..friendly service ..friendly service

    5 night trip, Dec 18, 2018

    Verified Expedia guest review

  • 4.0.Fair

    This is sure i will not come back again to this hotel .The Housekeeping is very bad .For two days they forgot to put the sahmpoo ,..... they forgot to change cover and even the quality of the cleaning is bad . Even the first day reception was bad as well . I have been in many hotels around the world and i can say that is one of the worst stays

    Otmane, 4 night family trip, Nov 17, 2018

    Verified Hotels.com guest review

See all 56 reviews