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Mercure Gold Hotel Al Mina Road Dubai

Photo gallery for Mercure Gold Hotel Al Mina Road Dubai

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, blackout curtains

Overview of Mercure Gold Hotel Al Mina Road Dubai

UNESCO Sustainable Travel Pledge

Mercure Gold Hotel Al Mina Road Dubai

4.0 star property
4-star hotel with 2 restaurants, near Dubai Cruise Terminal

7.8/10 Good

998 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Al Mina Road, Dubai, 66431

Guests rated this location 7.6/10 - Good

Main amenities
  • 2 restaurants and bar/lounge
  • 24-hour room service
  • Breakfast available
  • Daily housekeeping
  • Fitness centre
  • Free area shuttle
  • Free shopping centre shuttle
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Spa services
  • Steam room
For families
  • Coffee/tea maker
  • Daily housekeeping
  • Laundry facilities
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Bur Dubai
  • Dubai Cruise Terminal - 32 min walk
  • Dubai World Trade Centre - 38 min walk
  • Dubai Creek - 42 min walk
  • La Mer - 3 min drive
  • BurJuman Mall - 14 min drive
  • Dubai Mall - 13 min drive
  • Dubai Aquarium & Underwater Zoo - 14 min drive
  • Burj Khalifa - 16 min drive
  • Dubai Fountain - 8 min drive
  • City Centre Deira - 17 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 17 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 42 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 52 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • Eat & Drink - 1 min walk
  • Koukh Al Shay Coffee Shop - 8 min walk
  • 姜Ginger - 4 min walk
  • فطاير دنيا الشام - 7 min walk
  • Mannaland (만나랜드 Korean Restaurant) - 2 min walk

About this property

Mercure Gold Hotel Al Mina Road Dubai

Putting you within a 10-minute drive of Dubai World Trade Centre and Dubai Cruise Terminal, Mercure Gold Hotel Al Mina Road Dubai features a rooftop terrace and offers an airport shuttle (available 24 hours) for AED 250 per vehicle. Guests can indulge in massages, and Senses, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other features of this upmarket hotel include an outdoor pool, a bar/lounge and a fitness centre. Fellow travellers like the convenient parking and helpful staff.

Languages

Arabic, English, French, German, Hindi, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 184 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until noon
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Please be advised that all guests, including children, staying at Mercure Gold Hotel Al Mina Road Dubai are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.
  • The name on the credit card used at check-in must be the primary name on the guestroom reservation. If the card is unavailable, guests are required to contact the property in advance to request a third party credit card authorization form.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle
  • Free shopping centre shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • 2 restaurants
  • 24-hour room service
  • Bar/lounge
  • Free reception
  • Snack bar/deli

What to do

  • Shopping
  • Beach nearby
  • Golfing nearby

Working away

  • Business centre
  • Conference space (732 square feet)
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Limo or town car service
  • Luggage storage
  • Multilingual staff
  • On-site car hire
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • An outdoor pool
  • Built in 2009
  • Fitness centre
  • Rooftop terrace
  • Safe-deposit box at front desk
  • Spa services
  • Steam room
  • Television in common areas

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift

Languages

  • Arabic
  • English
  • French
  • German
  • Hindi
  • Russian

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Slippers

Sleep well

  • Blackout curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Turndown service

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Senses – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 72 per person
  • Airport shuttle service is offered for an extra charge of AED 250 per vehicle (roundtrip. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Mercure Gold Hotel Al Mina Road Dubai
Mercure Gold Hotel Mina
Mercure Gold Al Mina Road Dubai
Mercure Gold Mina
Mercure Gold Hotel Al Mina Road Dubai Hotel
Mercure Gold Hotel Al Mina Road Dubai Dubai
Mercure Gold Hotel Al Mina Road Dubai Hotel Dubai

Frequently asked questions

Does Mercure Gold Hotel Al Mina Road Dubai offer free cancellation for a full refund?
Yes, Mercure Gold Hotel Al Mina Road Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Gold Hotel Al Mina Road Dubai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Gold Hotel Al Mina Road Dubai?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Gold Hotel Al Mina Road Dubai?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Gold Hotel Al Mina Road Dubai?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Mercure Gold Hotel Al Mina Road Dubai?
Yes, an airport shuttle is available. The charge is AED 250 per vehicle roundtrip.
What are the check-in and check-out times at Mercure Gold Hotel Al Mina Road Dubai?
You can check in from 2:00 PM - noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Mercure Gold Hotel Al Mina Road Dubai and nearby?
Mercure Gold Hotel Al Mina Road Dubai has an outdoor pool and a steam room, as well as spa services.
Are there restaurants at or near Mercure Gold Hotel Al Mina Road Dubai?
Yes, there are 2 on-site restaurants, featuring international cuisine.
What's the area around Mercure Gold Hotel Al Mina Road Dubai like?
Mercure Gold Hotel Al Mina Road Dubai is in Bur Dubai, a short 13-minute walk from Etihad Museum. The local area is popular for its beaches and our guests say that it is very central.

Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

8.1/10

Amenities

7.7/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Exceptional

ABDULQADER, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Naveen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good customer service.
Verified Expedia guest review

10/10 Exceptional

Excellent property and staff. Very kind people, always willing to help. The only thing was that we stayed at a non-smoking room that looks like sombody smoked there and the odor was there every time that we enter to the room
Jorge, 1-night trip with friends
Verified Expedia guest review

6/10 Good

The furniture is old need to be re newel
ENES, 6-night business trip
Verified Expedia guest review

8/10 Very good

All good, but the room furniture seemed a bit old. Otherwise, everything else was great.
6-night business trip
Verified Hotels.com guest review

6/10 Good

Noise and leaks
Room 226, rear of building but two floors above the nightly disco from 11pm to 3.30am. thumping sounds and couldn't sleep at these times. Also everything leaked in the room, soaking wet floors, plugged showers.
IAN, 9-night trip
Verified Hotels.com guest review

4/10 Fair

Sara Elsayed abdelmohsen, 5-night trip
Verified Expedia guest review

2/10 Poor

John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fawzi, 2-night trip
Verified Travelocity guest review