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All properties in West Kelowna, British Columbia, Canada
1 room, 2 adults

Best Western Plus Wine Country Hotel & Suites

2.5-star2.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free self parking
3460 Carrington Road, West Kelowna, BC, V4T3C1, Canada

Winery hotel with indoor pool, connected to a shopping center, near Okanagan Lake
  • Free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Very nice stay. Wonderful employees, clean rooms, nice bagged breakfast that you get to…Apr 9, 2021
  • Great location and easy to park. Close to many amenities. Great staff and pool and gym…Apr 4, 2021

Best Western Plus Wine Country Hotel & Suites

from €82
  • Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 2 Queen Beds, Balcony, Golf View (Pet Friendly)
  • Honeymoon Suite, 1 King Bed, Jetted Tub, Golf View
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)
  • Family Suite, Multiple Beds, Non Smoking, Golf View (with Sofabed)
  • Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Golf View (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Romantic Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking, Golf View
  • Standard Room, 1 Queen Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)
  • Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)
  • Standard Room, 2 Queen Beds, Balcony, Golf View
  • Suite, 1 King Bed, Non Smoking (Living Room)
  • Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

What’s around Best Western Plus Wine Country Hotel & Suites

Landmarks

  • In Westbank
  • Okanagan Lake - 35 min walk
  • Columbia Mountains - 1 min walk
  • Two Eagles Golf Course - 3 min walk
  • Westbank Centre Park - 33 min walk
  • Constable Neil Bruce Sport Fields - 36 min walk
  • Willow Beach - 37 min walk
  • Kalala Organic Estate Winery - 40 min walk

Getting around

  • Kelowna Intl. Airport (YLW) - 34 min drive
  • Penticton, BC (YYF-Penticton Regional) - 44 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-6:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

  • Food and water bowls available

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Payment types at the property

Other information

  • No alcohol allowed onsite
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast
  • Coffee/tea in a common area
Things to do
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Fitness facilities
  • Spa tub

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Best Western Plus Wine Country Hotel & Suites’s small print

Also known as

  • Best Plus Wine & Suites
  • Best Western Plus Wine Country Hotel West Kelowna
  • Best Western Plus Wine Country West Kelowna
  • Best Western Plus Wine Country Hotel & Suites Hotel
  • Best Western Plus Wine Country Hotel & Suites West Kelowna
  • Best Western Plus Wine Country Hotel & Suites Hotel West Kelowna

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: CAD 50.00 per night

Optional extras

Pets are allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 100 per stay)

Service animals exempt from fees

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Plus Wine Country Hotel & Suites

  • Does Best Western Plus Wine Country Hotel & Suites offer free cancellation for a full refund?
    Yes, Best Western Plus Wine Country Hotel & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Best Western Plus Wine Country Hotel & Suites?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Best Western Plus Wine Country Hotel & Suites?
    Yes, there's free self parking.
  • Is there a pool at Best Western Plus Wine Country Hotel & Suites?
    Yes, there's an indoor pool.
  • Are pets allowed at Best Western Plus Wine Country Hotel & Suites?
    Yes, pets are welcome. There's a charge of CAD 25 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Best Western Plus Wine Country Hotel & Suites?
    You can check in from 4 PM - 6:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Best Western Plus Wine Country Hotel & Suites?
    Yes. Nearby restaurants include Ginza Sushi (13-min walk), Mission Hill Winery (2.4 mi), and Old Vines Restaurant (2.8 mi).
  • Is there an onsite casino at Best Western Plus Wine Country Hotel & Suites?
    No, this hotel doesn't have a casino, but Lake City Casino (12-min drive) is nearby.
  • What is there to do at Best Western Plus Wine Country Hotel & Suites and nearby?
    Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Best Western Plus Wine Country Hotel & Suites also has a waterslide and a fitness center.

Recent reviews

Fabulous 8.8 From 539 reviews

Very Good 8.0
Good hotel for the right price!
Great hotel with friendly staff. Over the five years we have been staying the beds are starting to age and some wear and tear of the building that has not been touched up. For the price its a great option for families with great friendly staff. The breakfast staff are always amazing and we look forward to seeing them. The pool is always clean and the booking system is great so its not over crowded. All in all a great place to stay.
ca2 night family trip
Very Good 8.0
Good size clean bedroom. Sufficiently equipped and comfortable.
Melvyn, ca1 night trip
Good 6.0
Ok stay
Decent stay. Room was nice and clean. Extremely loud dog on our floor. Nothing on the website about booking the gym or pool 24 hours in advance. The lady attending the pool was extremely lovely! The lady serving the continental breakfast however was quite rude.
Leanne, ca1 night family trip
Exceptional 10.0
Very professional kept everything clean. Good to see that.
Nathan, ca1 night trip
Exceptional 10.0
All you need
Great service and friendly staff. Lots of hand sanitizer and covid safety protocol in place. There is tons of big block stores walking distance for shopping. Some decent restaurants near by as well. Thanks again
Craig, ca2 night trip
Very Good 8.0
Great stay in Wine Country!
This hotel was great for a quick trip to Wine Country. It's location makes it a nice place to rest between wineries and good access to West Kelowna and a quick hope to Summerland. The hotel was very clean, excellent customer service and great choices at the continental breakfast. We would definitely stay here again.
Paul, ca3 night family trip
Good 6.0
This is a good option for a quick low cost over nighters in West Kelowna. This used to be a hockey hotel for us but now, 10 yrs later she’s looking pretty rough. It’s time for a reno, new beds and pillows. The highlight was the young man who checked us in and was in for the afternoon/evening shifts. He was super polite and professional.
ca2 night romance trip
Exceptional 10.0
The staff are doing an excellent job to maintain a professional check in within the COVID restrictions.. I feel confident staying here, and still comfortable rooms
ca1 night business trip
Good 6.0
Would stay again, different room
Pool and water slide was great for the kids. The family sweet we got was right next to the “mechanical room and had a constant rumble/vibration. Made it very difficult for kids for kids to sleep.
Benjamin, ca1 night family trip
Exceptional 10.0
I’ll be back.
Staff were friendly and accommodating. Room was great. Food and services were within walking distance.
Clifford, ca1 night business trip

Best Western Plus Wine Country Hotel & Suites