Novotel Marrakech Hivernage

Photo gallery for Novotel Marrakech Hivernage

Primary image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Superior Twin Room, Multiple Beds | Premium bedding, in-room safe, desk, soundproofing

Overview of Novotel Marrakech Hivernage

UNESCO Sustainable Travel Pledge

Novotel Marrakech Hivernage

4.0 star property
4-star hotel with outdoor pool, near Jemaa el-Fnaa

7.4/10 Good

954 verified guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is €105
Price available on 14/10/2022
Rue Haroun Errachid, Quartier De L Hivernage, Marrakech, 40000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Pool bar
  • Room service
  • Babysitting
  • Business centre
  • UNESCO Sustainable Property
  • Terrace
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Rollaway/extra beds
  • Television
  • Garden

Choose dates to view prices

About this area

What's nearby

  • In Hivernage
  • Jemaa el-Fnaa - 18 min walk
  • Majorelle Gardens - 8 min drive

Getting around

  • Marrakech (RAK-Menara) - 10 min drive
  • Marrakech Central Station - 28 min walk

About this property

Novotel Marrakech Hivernage

4-star eco-friendly hotel in the heart of Hivernage
Located close to Jemaa el-Fnaa, Novotel Marrakech Hivernage provides a poolside bar, a terrace and a garden. Be sure to enjoy a meal at Bazz'art, the on-site brasserie. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Buffet breakfast (surcharge), a 24-hour front desk and a front desk safe
  • Concierge services, smoke-free property and luggage storage
  • Free newspapers, a lift and express check-out
  • Guest reviews speak well of the helpful staff and proximity to the airport
Room features
All guest rooms at Novotel Marrakech Hivernage include comforts, such as premium bedding and climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
Extra amenities include:
  • Bathrooms with shower/bath combinations and hairdryers
  • 32-inch HDTVs with cable channels
  • Electric kettles, daily housekeeping and desks


Arabic, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)


Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 112 rooms
  • Arranged over 5 floors


  • Check-in time from 3:00 PM until midnight
  • Express check-in/out
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • One child (15 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*


  • Pets stay for free (1 per room)


  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children stay free
  • Children's pool
  • Babysitting (surcharge)

Working away

  • Business centre


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool umbrellas


  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool


  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel


  • Arabic
  • English
  • French

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Partially open bathroom
  • Shower/bath combination
  • Hairdryer

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Bazz'art – This brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.
Comptoir Nomade – On-site bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 17 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of MAD 120 for adults and MAD 60 for children (approximately)
  • Late checkout can be arranged for an extra charge of MAD 500 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MAD 150.0 per night


  • Pets are allowed for an extra charge of MAD 100 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage Marrakech
Novotel Marrakech Hivernage Hotel Marrakech

Frequently asked questions

Does Novotel Marrakech Hivernage offer free cancellation for a full refund?
Yes, Novotel Marrakech Hivernage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Marrakech Hivernage?
As of 27 September 2022, prices found for a 1-night stay for 2 adults at Novotel Marrakech Hivernage on 19 October 2022 start from €104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Marrakech Hivernage?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Marrakech Hivernage?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Novotel Marrakech Hivernage?
Yes, pets stay free, with a limit of 1 per room. There's a charge of MAD 100 per pet, per day.
What are the check-in and check-out times at Novotel Marrakech Hivernage?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of MAD 500 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Marrakech Hivernage?
No, this hotel doesn't have a casino, but Casino de Marrakech (1-min walk) and Le Grand Casino de la Mamounia (10-min drive) are both nearby.
What is there to do at Novotel Marrakech Hivernage and nearby?
Novotel Marrakech Hivernage has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Novotel Marrakech Hivernage?
Yes, there's an on-site restaurant, Bazz'art. Nearby restaurants include Epicurien Marrakech (3-min walk), Amatto (5-min walk) and Lotus Club Marrakech (5-min walk).
What's the area around Novotel Marrakech Hivernage like?
Novotel Marrakech Hivernage is in Hivernage, a short 10-minute drive from Marrakech (RAK-Menara) and 18 minutes' walk from Jemaa el-Fnaa. Travellers say that the area is safe.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Sayed, 1-night trip with friends
Verified Expedia guest review

6/10 Good

+ Chambre spacieuse - petit déjeuner très sommaire
Mbark, 1-night trip with friends
Verified guest review

8/10 Very good

Mohannad, 5-night trip
Verified guest review

2/10 Poor

We arrived and were denied access using Expedia booking for reasons that we arrived after midnight although we made our booking after midnight. It was very much disappointing from Expedia thatI was charged all the fees.
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Worth a stay
Great value for money
2-night business trip
Verified guest review

10/10 Exceptional

Staff very friendly, polite and helpful. Location is good
7-night trip
Verified Expedia guest review

6/10 Good

Marko, 1-night trip
Verified guest review

4/10 Fair

The location was great and some of the staff were as well. But the place is run down and dirty Worn / stained furniture Broken lamp Dirty carpet Dirty bathroom and scummy tiles Next time I’ll be staying at Sofitel or a Riad
2-night trip
Verified Orbitz guest review

8/10 Very good

Even though it looks modern and grand hotel, rooms were not of good quality, some of the rooms we got had curtains not properly hanged, other did not proper curtains at all. There were other items (tables and tiles in the bathroom that looked worn and broken (they were repaired but poorly)
1-night trip
Verified Expedia guest review

8/10 Very good

Would stay again. Once pool is sorted.
Comfy and great location. The hotel pool was being renovated which meant it was useless and took away the relaxing element of staying there. They did offer me to use their sister hotel pool but it’s was a short walk away. I would stay here again. The breakfast was good and the hotel is really arty to stay at. The room is big and comfy bed. I would suggest you stay in pool view room to avoid noise from nearby clubs / bars and cars late at night. I would stay here again. The staff are helpful.
4-night trip
Verified guest review