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All properties in Shenzhen, Guangdong, China
1 room, 2 adults

JW Marriott Hotel Shenzhen

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • DVD player
  • Refrigerator
6005 Shennan Boulevard, Futian District, Shenzhen, Guangdong, 518000, China

Luxury hotel with full-service spa, connected to the convention center, near Happy Coast
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • DVD player
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The rooms are lovely with excellent air conditioning and good bedding. The restaurant is…May 26, 2020
  • The hotel staff called me twice in the late night to ask for a good review, and send me…Dec 3, 2019

JW Marriott Hotel Shenzhen

from €118
  • Executive Room, 1 King Bed, Business Lounge Access
  • Executive Studio, 1 King Bed, Business Lounge Access
  • Grand Room, 1 King Bed (Grand Deluxe, High Floor)
  • Deluxe Room, 1 King Bed (Deluxe)
  • Deluxe Room, 2 Double Beds
  • Executive Room, 2 Double Beds, Business Lounge Access
  • Executive Studio, 2 Double Beds, Business Lounge Access
  • Grand Room, 2 Double Beds

What’s around JW Marriott Hotel Shenzhen

Landmarks

  • In Futian
  • Window of the World - 4.5 mi / 7.2 km
  • Happy Valley - 5 mi / 8.1 km
  • Splendid China Folk Village - 5.3 mi / 8.5 km
  • Shenzhen University - 10.5 mi / 16.8 km

Getting around

  • Hong Kong Intl. Airport (HKG) - 53 min drive
  • Shenzhen Intl. Airport (SZX) - 33 min drive
  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Shenzhen Station - 9 min drive
  • Hong Kong Sheung Shui Station - 13 min drive
  • Xiangmihu Station - 6 min walk
  • Chegongmiao Station - 21 min walk
  • Lianhua West Station - 28 min walk

At a glance

Key facts

Hotel size

  • This hotel has 402 rooms

Arriving/leaving

  • Check-in time 2:00 PM-6:00 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. Due to COVID-19, this property�s facilities and services may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking on site (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Pool umbrellas
  • Health club
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 13197
  • Conference space size (meters) - 1226
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Roll-in shower
  • Transfer shower
  • Lever door handles
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch Smart TV
  • Netflix
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Yue Spa 悦水疗 has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub. Public bath/onsen services include an indoor public bath (no mineral springs).

The spa is open daily.

Dining

Cafe Chinois 万豪西餐厅 - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Man Ho 万豪中餐厅 - This restaurant specializes in dim sum and serves lunch and dinner. Reservations are required. Open daily.

Shizuku 丝日本料理 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

The Lounge 大堂酒廊 - Onsite lobby lounge. Open daily.

JW Marriott Hotel Shenzhen’s small print

Also known as

  • JW Marriott Hotel Shenzhen
  • JW Marriott Hotel Shenzhen Hotel Shenzhen
  • JW Marriott Shenzhen
  • JW Shenzhen
  • Marriott Hotel Shenzhen
  • Jw Marriott Shenzhen Shenzhen
  • JW Marriott Hotel Shenzhen Hotel
  • JW Marriott Hotel Shenzhen Shenzhen

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from May to October.
  • Pool access available from 6 AM to 10 PM.
  • Guests under 13 years old are not allowed in the fitness facility.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Guests are provided with hand sanitizer.

    The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Rollaway beds are available for CNY 349.8 per night

    Buffet breakfast is offered for an extra charge of CNY 198 for adults and CNY 118 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for JW Marriott Hotel Shenzhen

    • Does JW Marriott Hotel Shenzhen offer free cancellation for a full refund?
      Yes, JW Marriott Hotel Shenzhen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at JW Marriott Hotel Shenzhen?
      This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
    • Is parking offered on site at JW Marriott Hotel Shenzhen?
      Yes, there's free self parking. Parking spots may be limited.
    • Is there a pool at JW Marriott Hotel Shenzhen?
      Yes, there's a seasonal outdoor pool. Guests have pool access from 6 AM to 10 PM.
    • Are pets allowed at JW Marriott Hotel Shenzhen?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at JW Marriott Hotel Shenzhen?
      You can check in from 2:00 PM to 6:00 AM. Check-out time is noon.
    • Are there restaurants at or near JW Marriott Hotel Shenzhen?
      Yes, there are 3 onsite restaurants. Nearby restaurants include Pacific Coffee (2 mi), Celebrity Club (2.3 mi), and Hero Espresso (2.4 mi).
    • What is there to do near JW Marriott Hotel Shenzhen?
      Recommended spots to visit include Window of the World (4.5 mi) and Happy Valley (5 mi), along with Splendid China Folk Village (5.3 mi) and Shenzhen University (10.5 mi).

    Recent reviews

    Very Good 8.4 From 134 reviews

    Exceptional 10.0
    JW Marriott
    Breakfast in the Executive was a challenge as I had to keep on checking if my egg order was ready as they did not bring it to you Angela and the team were very helpful Jasper also went out of his way to assist The rooms and corridors are becoming tired now and need a refurbishment
    Christina, gb7 night business trip
    Good 6.0
    Good
    JONGWON, hk1 night business trip
    Very Good 8.0
    Poor Check In
    The Check In service is very poor. Sometimes they can not find the bookings. The check in takes too long and the whole procedure is very annoying
    Michael, au3 night business trip
    Exceptional 10.0
    Top 5 star Hotel
    Great Hotel for a luxury fix
    Michael, au1 night business trip
    Exceptional 10.0
    Luxury Stay
    Excellent Hotel. Top class service
    Michael, au2 night business trip
    Very Good 8.0
    Great hotel- bad enligh at concierge desk
    Great hotel but it would be better if concierge spoke better english. They sold us bus tickets to go to Hong Kong and the service was very poor -the first driver - taking us to border -didn’t help us with all the luggages we had- parked pretty far. We had to walk the entire parking lot into customs. We were never told of this. We would have made other arrangements. The ticket included the bus out of customs to Kowloon/Hong Kong. This bus driver made a stop and everyone got off the bus including us; it was the wrong stop- he didnt say this was not the Hong Kong stop. He also didn’t even bother to help anyone or confirm that passengers were taking their own luggage. Two of our luggages were out on the sidewalk because some other passenger removed them to get his; bus driver remained seated on the bus the entire time. When i tried to get my last luggage from the storage( had been pushed deep inside by other passengers) the bus started closing the storage door without even noticing I was there. It could have hit me! And after he left and we got a taxicab we found out we were 30 min away from Hong Kong. Very bad experience. They sold us a terrible service- to travel with luggage.
    JAIME, usBusiness trip
    Exceptional 10.0
    Excellent
    Room was very good. Did see everything that is in room was chargeable. Even the smallest of chocolates was on the minibar menu. Breakfast excellent though was disappointed that the lady who asked me if I wanted coffee couldnt understand the basics of a white coffee, or a black coffee with milk. Then sat for 20 minutes eating breakfast and no coffee arrived. Other than that, perfect.
    Mark, gb3 night business trip
    Exceptional 10.0
    Great hotel
    Everything wass great and we got upgraded to higher class room. It was a pleasant stay.
    tw1 night business trip
    Very Good 8.0
    Good service and comfortable room.
    tw3 night business trip
    Exceptional 10.0
    住的舒适,环境好
    cn1 night business trip

    JW Marriott Hotel Shenzhen

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