Hoshino Resorts RISONARE Tomamu

Photo gallery for Hoshino Resorts RISONARE Tomamu

Primary image
Outdoor spa tub
Flat-screen TV
In-room safe, blackout curtains, free cots/infant beds, free WiFi
In-room safe, blackout curtains, free cots/infant beds, free WiFi

Overview of Hoshino Resorts RISONARE Tomamu

Hoshino Resorts RISONARE Tomamu

4.0 star property
4-star hotel in Shimukappu with indoor pool and restaurant

8.6/10 Fabulous

8 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
Nakatomamu, Shimukappu, Hokkaido, 079-2204
Main amenities
  • Daily housekeeping
  • Restaurants
  • Indoor pool
  • Sauna
  • Children's pool
  • Coffee shop/cafe
  • Spa services
  • Terrace
  • 24-hour front desk
  • Garden
  • Microwave in a common area
  • Self-serve laundry
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Private bathroom
  • Separate bath and shower
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Tomamu Station - 6 min drive

About this property

Hoshino Resorts RISONARE Tomamu

Hoshino Resorts RISONARE Tomamu is a great choice for a stay in Shimukappu. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in sports massages, facials or body treatments. An indoor pool, a sauna and a children's pool are other highlights at this upmarket hotel.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 200 rooms

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (aged 2 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Shared microwave

Travelling with children

  • Children stay free
  • Children's pool

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Bike hire

Facilities

  • Garden
  • Terrace
  • An indoor pool
  • Spa services
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Dressing gowns and slippers
  • Children's slippers

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Jetted bath
  • Separate bath and shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an outdoor public bath.

Fees & policies

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Also known as

Hoshino Tomamu Yufutsu
Hoshino Resorts Tomamu The Tower Japan/Shimukappu-Mura Hokkaido
Hoshino Resorts RISONARE Tomamu Hotel
Hoshino Resorts RISONARE Tomamu Shimukappu
Hoshino Resorts RISONARE Tomamu Hotel Shimukappu

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

9.0/10

Staff & service

9.3/10

Amenities

8.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

im very statified and the service is awesome i will go back there again
2-night trip
Verified Expedia guest review

4/10 Fair

期待していたものよりあまり良くなかったです。
SEITARO, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

TAKANORI, 2-night trip
Verified Hotels.com guest review

8/10 Very good

施設は古いが非常に満足 ただ お食事がどの店も美味しくなかった
JIRO, 2-night romance trip
Verified Expedia guest review

8/10 Very good

MAKOTO, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

全体的に良かった!!! 言うなれば、リゾナーレからホタルウォーク?等への行き方が分かりやすいと良かった
2-night romance trip
Verified Expedia guest review

8/10 Very good

良かったです
新千歳空港からJRで行きました。 トマム駅には、ホテルのバスが待っていてスムーズでした。チェックインの時間前でしたが、部屋に案内していただきました。 周りの散歩もとても気持ち良かったです。 ただ、雲海ゴンドラに行けませんでした。カミナリ雲発生がとても残念でした。
KAYOKO, 1-night family trip
Verified Hotels.com guest review