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All properties in Tokyo, Tokyo (prefecture), Japan
1 room, 2 adults

Shangri-La Hotel, Tokyo

5-star5 stars
Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-8283, Japan

Luxury hotel with spa, near Tokyo Imperial Palace
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
Fantastic service
Bar is awesome
Delicious food
Fairly good value for money

Shangri-La Hotel, Tokyo

from €335
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Garden View (Imperial)
  • Horizon Deluxe, Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Deluxe Twin Room
  • Deluxe Room, 2 Twin Beds, Garden View (Imperial)
  • Horizon Deluxe, Twin Room
  • Horizon Deluxe Imperial Garden View King
  • Horizon Deluxe Imperial Garden View Twin
  • Horizon Premier Room 1 King Bed
  • Premier Suite, 1 King Bed
  • Shangri-La Suite
  • Presidential Suite

What’s around Shangri-La Hotel, Tokyo


  • In Chiyoda
  • Tokyo Imperial Palace - 22 min walk
  • Ueno Park - 40 min walk
  • Tokyo Dome - 43 min walk
  • Tokyo Tower - 2.5 mi / 4 km
  • LaLaport Toyosu Mall - 2.7 mi / 4.3 km
  • Tokyo Bay - 4.5 mi / 7.3 km
  • Tokyo Sky Tree - 4.7 mi / 7.6 km

Getting around

  • Narita Intl. Airport (NRT) - 46 min drive
  • Haneda Airport (HND) - 28 min drive
  • Tokyo Station - 5 min walk
  • Yurakucho Station - 14 min walk
  • Kanda Station - 15 min walk
  • Mitsukoshimae Station - 9 min walk
  • Kyobashi Station - 10 min walk
  • Otemachi Station - 11 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms


  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 16

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Valet parking (limited) *

  • Electric vehicle charging point


  • Area shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa tub
  • Free bicycles on site
  • Fitness facilities
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Arabic
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Pillow menu
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.


The Lobby Lounge - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Piacere - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Nadaman - This restaurant specializes in Japanese cuisine and serves lunch, dinner, and light fare. Open daily.

Shangri-La Hotel, Tokyo’s small print

Also known as

  • Hotel Shangri-La Tokyo
  • Shangri-La Hotel, Tokyo Hotel Chiyoda
  • Shangri-La Hotel, Tokyo Japan
  • Shangri La Tokyo
  • Shangri La Chiyoda
  • Shangri La Hotel Tokyo
  • Shangri-La Hotel, Tokyo Hotel
  • Shangri-La Hotel, Tokyo Tokyo
  • Shangri-La Hotel, Tokyo Hotel Tokyo
  • Shangri-La Hotel Tokyo
  • Shangri-La Tokyo
  • Shangri-La Tokyo Hotel
  • Tokyo Hotel Shangri-La
  • Tokyo Shangri-La
  • Tokyo Shangri-La Hotel
  • Shangri La Chiyoda
  • Shangri La Tokyo


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Breakage deposit: JPY 5000 per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs JPY 3000 per day

Valet parking costs JPY 4500 per day

Breakfast costs between JPY 3000 and JPY 5000 per person (approximately)

Airport shuttle service is offered for an extra charge of JPY 3100 per person (one-way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shangri-La Hotel, Tokyo

  • Does Shangri-La Hotel, Tokyo offer free cancellation for a full refund?
    Yes, Shangri-La Hotel, Tokyo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Shangri-La Hotel, Tokyo?
    Yes. Self parking costs JPY 3000 per day. Valet parking costs JPY 4500 per day. Parking spots may be limited.
  • Is there a pool at Shangri-La Hotel, Tokyo?
    Yes, there's an indoor pool.
  • Are pets allowed at Shangri-La Hotel, Tokyo?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Shangri-La Hotel, Tokyo?
    You can check in from 3:00 PM to anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Shangri-La Hotel, Tokyo?
    Yes, there are 3 onsite restaurants. Nearby restaurants include Robot Restaurant (4.7 mi).
  • Is airport shuttle service offered by Shangri-La Hotel, Tokyo?
    Yes, an airport shuttle is available. The charge is JPY 3100 per person one-way.
  • What is there to do near Shangri-La Hotel, Tokyo?
    Recommended spots to visit include Tokyo Imperial Palace (1.1 mi) and Ueno Park (2.1 mi), along with Tokyo Dome (2.2 mi) and Tokyo Tower (2.5 mi).

Recent reviews

Exceptional 9.4 From 186 reviews

Exceptional 10.0
Best in the world
This has to be one of the WORLDS best hotels...everything is at the highest levels of quality and service. It’s conveniently located, restaurants are top notch and service is over the top. Our bellman even escorted us to Tokyo station to make sure we got on the right train, found our car and got seated.
William, us2 night family trip
Exceptional 10.0
Amazing Tokyo
Truly awesome establishment. Central with easy transport connections. Views. Unparalleled service. Great food.
Albert, za4 night romance trip
Exceptional 10.0
Hotel Perfection
Immaculate. Hotel perfection. Fantastic service above what I expected.
Daniel, us1 night family trip
Exceptional 10.0
They give you pj's!
Best hotel i have ever stayed at for a business trip. Services and ammenities were 5 star.
laura, au3 night business trip
Exceptional 10.0
shangri la tokyo
great but expensive
za3 night romance trip
Exceptional 10.0
Shangri-La experience
Very good. Nicest hotel we have ever stayed in. Staff very courteous and helpful
John, jp1 night romance trip
Exceptional 10.0
Tokyo Japan.
The stay was wonderful. All around. The best . 5 stars
Kevin, us2 night trip
Exceptional 10.0
Only the best of everything!!!
It was amazing. We have stayed in many hotels but this is by far the most epic of them all.
Roberta, us2 night romance trip
Exceptional 10.0
The Best.
Great part of town, close to Tokyo station. Service was above and beyond consistently throughout our stay. Food was fantastic.
Christopher, us3 night romance trip
Good 6.0
A great name bring a great disappointment
A great name come with great expectation also a great disappointment. To compare with the same category hotel as four seasons, peninsula and mandarin, I have to say, hotel shangrila may be not the worst but definitely not the best. Room is least spacious, amenities is not really a great experience, decoration is dated and carpet looks dirty n old. A very expensive breakfast provided less variety compared to those other three, even the simplest coffee n tea is equivalent to those provided by 3 stars hotel. The only good things are it is very close to the steel building where a lot of bus terminated n not too far away to the shinkansen station if you know how to find the way, hotel staff is so kind to accompany us to the station, it really helps n match with the brilliant traditions of shangrila hotel.
us1 night trip with friends

Shangri-La Hotel, Tokyo

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