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The Empress Hotel Chiang Mai

Property class: 4
Family-friendly hotel with full-service spa, connected to the convention centre, near Chiang Mai Night Bazaar

Choose dates to view prices

In the heart of Chiang Mai, The Empress Hotel Chiang Mai offers a tranquil oasis with shopping on site and two restaurants serving Thai cuisine. Unwind in the sauna or steam room, indulge in a massage, and connect to WiFi while exploring the garden.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Television
  • Garden
The current price is €52
includes taxes & fees
23 Aug - 24 Aug

Why we love this property

Work and play in style
Located in the city center's business district, this hotel offers meeting rooms and a business centre. Unwind later in the sauna or poolside bar.
Taste of Thailand and China
Dive into authentic flavours at 2 restaurants serving Thai and Chinese cuisine. This hotel also offers 2 bars, a cafe, and a delightful buffet breakfast.
Indulgent comfort
In-room massages soothe tired muscles after a day of exploring. Turndown service adds a touch of luxury, while minibars offer convenient refreshments.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Superior Room

9.4 out of 10
Exceptional
(17 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a large bed, a desk with a television, a chair, and a window with curtains.

Deluxe Room

9.2 out of 10
Wonderful
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room

A hotel room with a large bed, a decorative headboard, a chair, and a lamp.

Executive Room

9.0 out of 10
Wonderful
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite

A spacious living room with a dining area, a large window with a view, and a television.

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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9.2 out of 10, Wonderful, 391 reviews
The price is €65
includes taxes & fees
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About the area

Map
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100

What's nearby

  • Riverside - 2 min walk - 0.2 km
  • Mae Ping River - 5 min walk - 0.5 km
  • Mae Kha Canal Village - 7 min walk - 0.6 km
  • Chiang Mai Night Bazaar - 12 min walk - 1.0 km
  • Kalare Night Bazaar - 17 min walk - 1.5 km

Getting around

  • Chiang Mai (CNX-Chiang Mai Intl.) - 18 min drive
  • Chiang Mai Railway Station - 12 min drive
  • Saraphi Station - 19 min drive
  • Lamphun Station - 27 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Roastniyom coffee - The Astra Condo - ‬5 min walk
  • Lobby Lounge
  • ‪Kao Kab Kang - ‬4 min walk
  • ‪Ruammit Muslim Restaurant - ‬2 min walk
  • ‪ราดหน้าหม้อดินเสวยนครปฐมโอชา - ‬2 min walk

About this property

The Empress Hotel Chiang Mai

  • The Empress Hotel Chiang Mai is just 4.5 mi (7.2 km) from the airport and offers a shuttle (available on request). You can visit the spa to be pampered with Thai massages, body scrubs or aromatherapy, and Chao Nang Coffee Shop, one of 2 restaurants, serves Thai cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say good things about the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 375 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 11:30 PM
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site extended parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle from 6 AM to midnight*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include Thai massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Chao Nang Coffee Shop – This coffee shop specialises in Thai cuisine and serves breakfast, lunch, dinner and light fare.
Panda Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 450 for adults and THB 450 for children
  • Airport shuttle service is offered for an extra charge of THB 250 per person (one-way)
  • Late checkout can be arranged for an extra charge of THB 500 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for THB 850.0 per night
  • Airport shuttle for children between the ages of 4 and 12 costs THB 250 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Empress Hotel Chiang Mai
Empress Hotel
Empress Chiang Mai
The Empress Chiang Mai
The Empress Hotel Chiang Mai Hotel
The Empress Hotel Chiang Mai Chiang Mai
The Empress Hotel Chiang Mai SHA Extra Plus
The Empress Hotel Chiang Mai Hotel Chiang Mai

Frequently asked questions

Does The Empress Hotel Chiang Mai offer free cancellation for a full refund?

Yes, The Empress Hotel Chiang Mai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Empress Hotel Chiang Mai?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Empress Hotel Chiang Mai?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Empress Hotel Chiang Mai?

Yes, there's free self and extended parking.

Is an airport shuttle service offered by The Empress Hotel Chiang Mai?

Yes, an airport shuttle is available from 6 AM to midnight on request. The charge is THB 250 per person one-way.

What are the check-in and check-out times at The Empress Hotel Chiang Mai?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge of THB 500 (subject to availability). Express check-in is available.

What is there to do at The Empress Hotel Chiang Mai and nearby?

The Empress Hotel Chiang Mai has 2 bars, a spa and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near The Empress Hotel Chiang Mai?

Yes, there are 2 on-site restaurants, featuring Thai cuisine.

What's the area around The Empress Hotel Chiang Mai like?

The Empress Hotel Chiang Mai is in Chang Khlan, a short 10-minute walk from Chiang Mai Night Bazaar and 4 minutes' walk from Riverside.

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Reviews

The Empress Hotel Chiang Mai Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Location

9.4

Staff & service

8.8

Property conditions & facilities

Popular mentions

Service staff
Room
Breakfast
Market
Value
Bed
Walking
Food
Coffee
Restaurant

Reviews

Verified review

10/10 Exceptional

Excellent hotel with very friendly and accommodating staff. I was upgraded to executive room on the 17 floor and was met with a goodie bag upon arrival and fruit delivered to my room. The room was spacious, and so was the bathroom. Bed was VERY comfortable and I slept very well. It was also quiet, so no disturbances from traffic or other noise. Breakfast was okey, with variety of both Asian and Western food. It is walking distance from the Night Market (10 min).
Hans, 4-night trip
Verified review

10/10 Exceptional

The empress is located near the night market. The location is easy commute from the airport. The hotel staff are friendly & helpfull.
Yeo, 1-night trip
Verified review

10/10 Exceptional

This was a very lovely hotel, close walking distance to night market and other activities. Since it's not on the main busy road, it provides peace and quiet. I highly recommend it. I enjoyed having a mountain view room.
Dr. Dominique, 6-night trip
Verified review

10/10 Exceptional

I have been staying at this hotel whenever I am in Chiang Mai. Of course Shangri-La Chiang Mai is the hotel very popular with tourists. It is good because of all the facility they provided and a 5 star hotel in the heart of Chiang Mai. If you want to relax and enjoy the facilities Shangri La is the upmarket hotel. However if you are on a shopping spree & relax tour. The Empress Chiang Mai provides all you need for value and its location & comfort. Chiang Mai & Chiang Rai is my preferred destination for Northern Thailand away from bustling Bangkok
Yeo, 1-night trip
Verified review

8/10 Very good

Clean room, Nice & friendly staff
Muhammad, 4-night trip
Verified review

10/10 Exceptional

Very good rooms. Staff very kind and even gave me a huge gift. Very kind of them. Will stay here again.
Martin, 5-night trip
Verified review

8/10 Very good

The property had old world charm and was comfortable. The staff was pleasant and accommodating.
Angela, 1-night trip
Verified review

10/10 Exceptional

Yes it was a very nice stay. The hospitality lady named Ayoy was so friendly and kind when I had to changed to a better room. I was traveling alone so she took good care of me! She told me about where to exchange money and made sure I got to the airport with special driver from the hotel. That felt really special and personalized. Thanks for a wonderful hospitality job and it was perfect vacation!!
Elizabeth, 3-night trip
Verified review

8/10 Very good

Every thing was great except the pool area needs refurbished.
Clive, 7-night trip
Verified review

10/10 Exceptional

Facility is a little dated but very well maintained. Staffs are excellent. They gave you a welcome basket with full of snacks and soft drinks, it was a nice surprise
Soe, 1-night trip
Verified review

10/10 Exceptional

Clean and well maintained
Austin, 1-night trip
Verified review

10/10 Exceptional

Great people and great location.
Kenneth, 14-night trip
Verified review

8/10 Very good

The room was very clean, the amenities were good, and the view was good. Beds were slightly uncomfortable, but it was all good all in all.
Kristoff, 7-night trip
Verified review

10/10 Exceptional

The staff were very friendly and helpful. When we checked in, we received two bags full of juice and goodies as a welcome gift. We were allowed a late checkout and free transportation to the airport. The room was clean and had a kettle, 4 bottles of free water/day, coffee, tea, and sugar. The hotel is only a 10 min walk to night bazaar. It is close to a 7-11 and lots of restaurants and massage places. We would definitely recommend staying here.
Janice, 26-night trip
Verified review

10/10 Exceptional

Our family has stayed at the Empress often. We always love it there! The staff is so welcoming and helpful!
Ross, 1-night trip
Verified review

8/10 Very good

Very nice hotel nice pool
wayne, 4-night trip
Verified review

10/10 Exceptional

Top notch service.
becky, 1-night trip
Verified review

10/10 Exceptional

Excellent hotel…rooms, service pool area and staff were amazing
Sheldon, 4-night trip
Verified review

10/10 Exceptional

The staff were very helpful, especially Paul. The breakfast was great exceeded our expectations. The location was great and transportation was excellent. I would recommend this place to others.
Laura, 4-night trip
Verified review

8/10 Very good

It’s really clean and staffs are nice and friendly. I will certainly stay here again.
FELIX, 3-night trip
Verified review

10/10 Exceptional

Nice room, comfortable bed. Wide variety of offerings for breakfast. Walkable to many markets.
Donna, 2-night trip
Verified review

10/10 Exceptional

Good locations.. not too crowded! Pretty quiet! Friendly staffs.. very helpful
Raymarc, 5-night trip
Verified review

10/10 Exceptional

Nice hotel close to the Chiang Mai night market, 15 minute walk, close to Thai massage, restaurants, and shopping. Have been staying here every time I come to Chiang Mai for the past 8 years
an pang, 2-night trip
Verified review

8/10 Very good

Good staff service
Tim, 3-night trip
Verified review

10/10 Exceptional

The staff were so very helpful and friendly they made me feel important and as if they were my friends great stay loved all of it.
Dominic Paul, 10-night trip