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All properties in Dubai, Dubai, United Arab Emirates

Novotel Suites Mall of the Emirates

Family-friendly hotel with outdoor pool, near Mall of the Emirates

  • Free WiFi and free parking
From
€45

Image gallery

  • Exterior
  • Exterior
  • Pool
  • Outdoor Pool
  • Exterior
Exterior. Image 1 of 96.
1 / 96Exterior
8.2.Very Good.
  • I have been at this hotel for more than 30 days and would stay here as personal residence…

    Apr 14, 2021

  • Se adaptó perfecto a mi necesidad del momento. Buena ubicación, estacionamiento cubierto…

    Jan 10, 2021

See all 382 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Safe
Walkable
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 180 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available

For families

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Free toiletries

What’s around

  • In Al Barsha
  • Mall of the Emirates - 8 min walk
  • Ski Dubai - 11 min walk
  • Souk Madinat Jumeirah - 37 min walk
  • Wild Wadi Water Park - 44 min walk
  • Burj Al Arab - 45 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, 1 Double Bed
  • Family Suite, Multiple Beds
  • Suite, 2 Twin Beds

Location

  • In Al Barsha
  • Mall of the Emirates - 8 min walk
  • Ski Dubai - 11 min walk

What’s around

Landmarks

  • In Al Barsha
  • Mall of the Emirates - 8 min walk
  • Ski Dubai - 11 min walk
  • Souk Madinat Jumeirah - 37 min walk
  • Wild Wadi Water Park - 44 min walk
  • Burj Al Arab - 45 min walk
  • Fatima Abdullah Mohammed Rasheed Mosque - 7 min walk
  • Madinat Jumeirah - 42 min walk
  • Dubai College - 2.3 mi / 3.8 km
  • Umm Suqeim Beach - 2.7 mi / 4.4 km
  • Dubai Marina Mall - 5.9 mi / 9.5 km

Getting around

  • Dubai Intl. Airport (DXB) - 21 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 38 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 43 min drive
  • Mashreq Metro Station - 8 min walk
  • Mall of the Emirates Station - 12 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 180 rooms

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child (16 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Sledding nearby
  • Snow tubing nearby
  • Health club

Working away

  • Business center
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Languages Spoken

  • Arabic
  • English
  • French
  • Hindi

In the room

Home comforts

  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Deli Botique - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Ezaz Bar - This bar specializes in international cuisine. Happy hour is offered. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Suite Novotel Emirates Mall
  • Novotel Suites Mall of the Emirates Hotel
  • Novotel Suites Mall of the Emirates Dubai
  • Novotel Suites Mall of the Emirates Hotel Dubai
  • Suite Novotel Hotel
  • Suite Novotel Hotel Emirates Mall
  • Suite Novotel Mall Emirates
  • Suite Novotel Mall Of The Emirates Hotel Dubai
  • Novotel Suites Dubai Mall Emirates Hotel
  • Novotel Suites Emirates Hotel
  • Novotel Suites Dubai Mall Emirates
  • Novotel Suites Emirates

Optional extras

Buffet breakfast is offered for an extra charge of AED 70 for adults and AED 40 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 170 per vehicle (one-way)

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: AED 10 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 10 for the first bedroom per night, and increases by AED 10 per night for each additional bedroom.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Novotel Suites Mall of the Emirates does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Deli Botique offers international cuisine. Nearby restaurants include Gharana (3-min walk), Olea (4-min walk), and St Tropez Bistro (4-min walk).
  • Yes, an airport shuttle is available. The charge is AED 170 per vehicle one-way.
  • Have fun with nearby winter activities like sledding, snow tubing, and skiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a health club and spa services. Novotel Suites Mall of the Emirates also has a garden.
8.2.Very Good.
  • 10.0.Exceptional

    Great

    Amazing service from the hotel staff.

    Nathalie, 6 night trip, Jan 10, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Friendly staff, good location near Mall of the Emirates

    Octavian, 12 night business trip, Jan 8, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Management Failed

    Hotel maintenanced hot water system on X-mas Eve night that was very challenged to removed viruses, cleaning my children as a parents during this Pandemic. Receptionist should be more attention to conversation with hotel guests due to the wearing a face mask.

    2 night family trip, Dec 19, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The air quality was very poor and smelled like mildew and chemicals. The hotel was clean but the smell was too horrible to stand.

    1 night family trip, Mar 20, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Happy Birthday to me!

    The staff was so friendly and accommodating. They saw it was my birthday and upgraded my room!

    LarKaya, 1 night trip with friends, Feb 20, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was amazing overall but the room was very small,otherwise every thing was very nice

    Sohair, 2 night family trip, Jan 15, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Amazing

    Ayodele, 7 night business trip, Dec 26, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Average at best

    The mattress on the bed was like sleeping on rocks. Housekeeping were vacuuming at 7:20am which woke us all.

    1 night family trip, Dec 21, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Shower area is too small

    3 night business trip, Nov 30, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Room size is small and the bathroom were not practical at all

    5 night romance trip, Nov 12, 2018

    Verified Hotels.com guest review

See all 382 reviews