Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Novotel Suites Mall of the Emirates

3-star3 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Beach nearby
  • Ski area nearby
2A Street, Dubai, 283825, United Arab Emirates

Family-friendly hotel with outdoor pool, near Mall of the Emirates
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Beach nearby
    • Ski area nearby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The air quality was very poor and smelled like mildew and chemicals. The hotel was clean…Mar 23, 2020
  • The staff was so friendly and accommodating. They saw it was my birthday and upgraded my…Feb 23, 2020

Novotel Suites Mall of the Emirates

from €46
  • Superior Suite, Multiple Beds
  • Family Suite, Multiple Beds
  • Suite, 2 Twin Beds

What’s around Novotel Suites Mall of the Emirates

Landmarks

  • In Al Barsha
  • Mall of the Emirates - 8 min walk
  • Ski Dubai - 11 min walk
  • Souk Madinat Jumeirah - 37 min walk
  • Wild Wadi Water Park - 44 min walk
  • Burj Al Arab - 45 min walk
  • Fatima Abdullah Mohammed Rasheed Mosque - 7 min walk
  • Madinat Jumeirah - 42 min walk

Getting around

  • Dubai Intl. Airport (DXB) - 21 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 38 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 46 min drive
  • Mashreq Metro Station - 8 min walk
  • Mall of the Emirates Station - 12 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 180 rooms

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child (16 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Sledding nearby
  • Snow tubing nearby
  • Health club
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
Languages Spoken
  • Arabic
  • English
  • French
  • Hindi

In the room

Home comforts
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Deli Botique - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Ezaz Bar - This bar specializes in international cuisine. Happy hour is offered. Open daily.

Novotel Suites Mall of the Emirates’s small print

Also known as

  • Suite Novotel Emirates Mall
  • Novotel Suites Mall of the Emirates Hotel
  • Novotel Suites Mall of the Emirates Dubai
  • Novotel Suites Mall of the Emirates Hotel Dubai
  • Suite Novotel Hotel
  • Suite Novotel Hotel Emirates Mall
  • Suite Novotel Mall Emirates
  • Suite Novotel Mall Of The Emirates Hotel Dubai
  • Novotel Suites Dubai Mall Emirates Hotel
  • Novotel Suites Emirates Hotel
  • Novotel Suites Dubai Mall Emirates
  • Novotel Suites Emirates

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 10 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 10 for the first bedroom per night, and increases by AED 10 per night for each additional bedroom.

Optional extras

Buffet breakfast is offered for an extra charge of AED 70 for adults and AED 40 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 170 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Suites Mall of the Emirates

  • Does Novotel Suites Mall of the Emirates offer free cancellation for a full refund?
    Yes, Novotel Suites Mall of the Emirates does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Novotel Suites Mall of the Emirates?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Novotel Suites Mall of the Emirates?
    Yes, there's free self parking.
  • Is there a pool at Novotel Suites Mall of the Emirates?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Novotel Suites Mall of the Emirates?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Novotel Suites Mall of the Emirates?
    You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Novotel Suites Mall of the Emirates?
    Yes, Deli Botique offers international cuisine. Nearby restaurants include Gharana (3-min walk), Olea (4-min walk), and St Tropez Bistro (4-min walk).
  • Is airport shuttle service offered by Novotel Suites Mall of the Emirates?
    Yes, an airport shuttle is available. The charge is AED 170 per vehicle one-way.

Recent reviews

Very Good 8.2 From 442 reviews

Exceptional 10.0
It was amazing overall but the room was very small,otherwise every thing was very nice
Sohair, ie2 night family trip
Very Good 8.0
Amazing
Ayodele, ie7 night business trip
Fair 4.0
Average at best
The mattress on the bed was like sleeping on rocks. Housekeeping were vacuuming at 7:20am which woke us all.
ie1 night family trip
Very Good 8.0
Shower area is too small
ie3 night business trip
Fair 4.0
Room size is small and the bathroom were not practical at all
ie5 night romance trip
Very Good 8.0
Nice stay, good value
Very helpful staff. It is a little hard to find so make sure you have directions sorted
Jason, ie1 night trip
Exceptional 10.0
Need to leave more towels and soap for family. Food and staff was excellent professional and friendly
MISBAH, ie3 night family trip
Very Good 8.0
Good hotel near to the Emirates Mall
We chose Novotel Suites Emirates Mall due to its proximity to the Mall. The room was not big for 3 persons but the beds were comfortable and black-out curtains allowed us to have a good night's sleep. The hotel gave us a room on the 6th floor and it was appreciated as it was quiet . There were English TV channels as well as Arabic ones and tea making facilities were provided. If there were any suggestions that we could think of , it would be to give guests teaspoons instead of a plastic stirers, have a more frequent cleaning around the pool , and train the receptionists to be more friendly. Although it was not a big issue, we did not feel welcome when we arrived late at night after a long flight .There were 3 persons at the reception-2 were talking to each other and ignored us while the 3rd one was busy with another guest. The two receptionists ( one was called Nestle, I think) stared rudely and in a most unwelcoming way. Fortunately , the 3rd person took care of our check-in after she had finished with the guest.
Guy, ieFamily trip
Good 6.0
The first room was not very clean The grudges all had a smell but they changed it for me after my complain The service for the room was very basic Beds can improve the pillows were also not very nice I felt they need to improve on their facilities of the room Size of room were great but the lighting was very bad . I was with my daughters and we just came and went but needed the bed to be compfortable for a long day
Aysha, us6 night family trip
Exceptional 10.0
Amazing value will stay again
Good hotel lovely staff would stay again for sure, and I am fussy where I stay
Olliver, gb1 night business trip

Novotel Suites Mall of the Emirates