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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Novotel Suites Mall of the Emirates

3-star3 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free WiFi
  • Sofa bed
2A Street, Dubai, 283825, United Arab Emirates

Family-friendly hotel with outdoor pool, near Ski Dubai
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Free WiFi
    • Sofa bed
  • Collect stampsYou can collect™ Rewards stamps here
  • The air quality was very poor and smelled like mildew and chemicals. The hotel was clean…Mar 23, 2020
  • The staff was so friendly and accommodating. They saw it was my birthday and upgraded my…Feb 23, 2020

Novotel Suites Mall of the Emirates

from €40
  • Superior Suite, Multiple Beds
  • Family Suite, Multiple Beds
  • Suite, 2 Twin Beds

What’s around Novotel Suites Mall of the Emirates


  • In Al Barsha
  • Ski Dubai - 8 min walk
  • Mall of the Emirates - 8 min walk
  • Souk Madinat Jumeirah - 37 min walk
  • Wild Wadi Water Park - 44 min walk
  • Burj Al Arab - 45 min walk
  • Fatima Abdullah Mohammed Rasheed Mosque - 7 min walk
  • Madinat Jumeirah - 42 min walk

Getting around

  • Dubai Intl. Airport (DXB) - 21 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 39 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 43 min drive
  • Mashreq Metro Station - 8 min walk
  • Mall of the Emirates Station - 12 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 180 rooms


  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others


  • One child (16 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Sledding nearby
  • Snow tubing nearby
  • Health club
Working away
  • Business center
  • One meeting room
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
Languages Spoken
  • Arabic
  • English
  • French
  • Hindi

In the room

Home comforts
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Deli Botique - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Ezaz Bar - This bar specializes in international cuisine. Happy hour is offered. Open daily.

Novotel Suites Mall of the Emirates’s small print

Also known as

  • Suite Novotel Emirates Mall
  • Novotel Suites Mall of the Emirates Hotel
  • Novotel Suites Mall of the Emirates Dubai
  • Novotel Suites Mall of the Emirates Hotel Dubai
  • Suite Novotel Hotel
  • Suite Novotel Hotel Emirates Mall
  • Suite Novotel Mall Emirates
  • Suite Novotel Mall Of The Emirates Hotel Dubai
  • Novotel Suites Dubai Mall Emirates Hotel
  • Novotel Suites Emirates Hotel
  • Novotel Suites Dubai Mall Emirates
  • Novotel Suites Emirates


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 10 per accommodation, per night
    A tourism fee is imposed by the city and collected at the property. The fee is AED 10 for the first bedroom per night, and increases by AED 10 per night for each additional bedroom.

Optional extras

Buffet breakfast is offered for an extra charge of AED 70 for adults and AED 40 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 170 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Suites Mall of the Emirates

  • Does Novotel Suites Mall of the Emirates offer free cancellation for a full refund?
    Yes, Novotel Suites Mall of the Emirates does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Novotel Suites Mall of the Emirates?
    Yes, there's free self parking.
  • Is there a pool at Novotel Suites Mall of the Emirates?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Novotel Suites Mall of the Emirates?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Novotel Suites Mall of the Emirates?
    You can check in from 2:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Novotel Suites Mall of the Emirates?
    Yes, there's an onsite restaurant that serves international cuisine.
  • Is airport shuttle service offered by Novotel Suites Mall of the Emirates?
    Yes, an airport shuttle is available. The charge is AED 170 per vehicle one-way.

Recent reviews

Very Good 8.2 From 482 reviews

Exceptional 10.0
It was amazing overall but the room was very small,otherwise every thing was very nice
Sohair, ie2 night family trip
Very Good 8.0
Ayodele, ie7 night business trip
Fair 4.0
Average at best
The mattress on the bed was like sleeping on rocks. Housekeeping were vacuuming at 7:20am which woke us all.
ie1 night family trip
Very Good 8.0
Shower area is too small
ie3 night business trip
Fair 4.0
Room size is small and the bathroom were not practical at all
ie5 night romance trip
Very Good 8.0
Nice stay, good value
Very helpful staff. It is a little hard to find so make sure you have directions sorted
Jason, ie1 night trip
Exceptional 10.0
Need to leave more towels and soap for family. Food and staff was excellent professional and friendly
MISBAH, ie3 night family trip
Very Good 8.0
Good hotel near to the Emirates Mall
We chose Novotel Suites Emirates Mall due to its proximity to the Mall. The room was not big for 3 persons but the beds were comfortable and black-out curtains allowed us to have a good night's sleep. The hotel gave us a room on the 6th floor and it was appreciated as it was quiet . There were English TV channels as well as Arabic ones and tea making facilities were provided. If there were any suggestions that we could think of , it would be to give guests teaspoons instead of a plastic stirers, have a more frequent cleaning around the pool , and train the receptionists to be more friendly. Although it was not a big issue, we did not feel welcome when we arrived late at night after a long flight .There were 3 persons at the reception-2 were talking to each other and ignored us while the 3rd one was busy with another guest. The two receptionists ( one was called Nestle, I think) stared rudely and in a most unwelcoming way. Fortunately , the 3rd person took care of our check-in after she had finished with the guest.
Guy, ieFamily trip
Exceptional 10.0
Key location great price
Mizan is great at the front desk. Staff are friendly the location is in the middle of town and a bearable walk to emirates mall in the summer.
ie2 night trip with friends
Fair 4.0
Not up to the mark
The stay was a disappointment. It is a good hotel but VERY BADLY maintained. 1. The sofa in the room was dirty, I complained but no one cared. I could not make out the state of the carpet due to the colour. 2. The breakfast setup was good but BADLY managed. Glasses were not there, tables not cleared on time. Tables were not setup properly or cleanly. 3. Dining at the same restaurant was a disappointment. The staff were more interested in gathering and chatting and did not even have the patience to listen to you. The food was not bad though. 4. Room was very small, much smaller that what i saw on the website. The toilet was very small. 5. When you come in and leave the hotel there is no one to help you with the luggage Good points 1. Clean & comfortable bed, clean toilets & shower. 2. Good location
John, ie4 night business trip

Novotel Suites Mall of the Emirates

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