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1 room, 2 adults

Novotel Suites Mall of the Emirates

3-star3 stars
Great for familiesThis property has good facilities for families.
2A Street, Dubai, 283825, United Arab Emirates

3-star ski hotel with outdoor pool, near Ski Dubai
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Vibe
Awesome vibe
Breakfast
Tasty breakfast

Novotel Suites Mall of the Emirates

from €70
  • Superior Suite
  • Family Suite
  • Suite

What’s around Novotel Suites Mall of the Emirates

Landmarks

  • In Al Barsha
  • Ski Dubai - 8 min walk
  • Mall of the Emirates - 8 min walk
  • Burj Al Arab - 45 min walk
  • Souk Madinat Jumeirah - 37 min walk
  • Wild Wadi Water Park - 2.8 mi / 4.5 km
  • Dubai College - 2.3 mi / 3.8 km
  • Umm Suqeim Beach - 2.7 mi / 4.4 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 21 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 38 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 40 min drive
  • Sharaf DG Station - 8 min walk
  • Mall of the Emirates Station - 12 min walk
  • Airport shuttle (surcharge)

About Novotel Suites Mall of the Emirates

Located within a 10-minute walk of Ski Dubai, Novotel Suites Mall of the Emirates puts you near winter activities like snow tubing and sledding. Guests can indulge in spa services and enjoy international cuisine at Deli Botique, which is open for breakfast, lunch, and dinner. There's an outdoor pool and a bar/lounge, and rooms get the details right with premium bedding and down comforters. Fellow travelers say good things about the convenient parking and helpful staff. Public transportation is just a short walk: Sharaf DG Station is 8 minutes and Mall of the Emirates Station is 12 minutes.

At a glance

Key facts

Hotel size

  • This hotel has 180 rooms

Arriving/leaving

  • Check-in time 2 PM-1:30 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child (16 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Sledding nearby
  • Snow tubing nearby
  • Health club
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2009
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Arabic
  • English
  • French
  • Hindi

In the room

Home comforts
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Deli Botique - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Ezaz Bar - This bar specializes in international cuisine. Happy hour is offered. Open daily.

Novotel Suites Mall of the Emirates’s small print

Also known as

  • Suite Novotel Emirates Mall
  • Novotel Suites Mall of the Emirates Hotel
  • Novotel Suites Mall of the Emirates Dubai
  • Novotel Suites Mall of the Emirates Hotel Dubai
  • Suite Novotel Hotel
  • Suite Novotel Hotel Emirates Mall
  • Suite Novotel Mall Emirates
  • Suite Novotel Mall Of The Emirates Hotel Dubai
  • Novotel Suites Dubai Mall Emirates Hotel
  • Novotel Suites Emirates Hotel
  • Novotel Suites Dubai Mall Emirates
  • Novotel Suites Emirates

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 10 per accommodation, per night
    A tourism fee is imposed by the city and collected at the property. The fee is AED 10 for the first bedroom per night, and increases by AED 10 per night for each additional bedroom.

Optional extras

Buffet breakfast is offered for an extra charge of AED 70 for adults and AED 40 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 170 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 290 reviews

Exceptional 10.0
Need to leave more towels and soap for family. Food and staff was excellent professional and friendly
MISBAH, ie3 night family trip
Very Good 8.0
Good hotel near to the Emirates Mall
We chose Novotel Suites Emirates Mall due to its proximity to the Mall. The room was not big for 3 persons but the beds were comfortable and black-out curtains allowed us to have a good night's sleep. The hotel gave us a room on the 6th floor and it was appreciated as it was quiet . There were English TV channels as well as Arabic ones and tea making facilities were provided. If there were any suggestions that we could think of , it would be to give guests teaspoons instead of a plastic stirers, have a more frequent cleaning around the pool , and train the receptionists to be more friendly. Although it was not a big issue, we did not feel welcome when we arrived late at night after a long flight .There were 3 persons at the reception-2 were talking to each other and ignored us while the 3rd one was busy with another guest. The two receptionists ( one was called Nestle, I think) stared rudely and in a most unwelcoming way. Fortunately , the 3rd person took care of our check-in after she had finished with the guest.
Guy, ieOther trip
Exceptional 10.0
Key location great price
Mizan is great at the front desk. Staff are friendly the location is in the middle of town and a bearable walk to emirates mall in the summer.
ieTrip with friends
Fair 4.0
Not up to the mark
The stay was a disappointment. It is a good hotel but VERY BADLY maintained. 1. The sofa in the room was dirty, I complained but no one cared. I could not make out the state of the carpet due to the colour. 2. The breakfast setup was good but BADLY managed. Glasses were not there, tables not cleared on time. Tables were not setup properly or cleanly. 3. Dining at the same restaurant was a disappointment. The staff were more interested in gathering and chatting and did not even have the patience to listen to you. The food was not bad though. 4. Room was very small, much smaller that what i saw on the website. The toilet was very small. 5. When you come in and leave the hotel there is no one to help you with the luggage Good points 1. Clean & comfortable bed, clean toilets & shower. 2. Good location
John, ieBusiness trip
Very Good 8.0
Good family suites except for hard bed
A good and adequately furnished and supplied suite. Overall, a good stay. Only main issue is the uncomfortable hard bed which causes back pain.
ie1 night family trip

Novotel Suites Mall of the Emirates

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