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Hotel Porta Felice

4.0 star property
4-star hotel in Palermo Historical Center with spa and bar/lounge

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Hotel Porta Felice

Photo gallery for Hotel Porta Felice

Sauna, hot tub, steam room, Turkish bath/hammam, aromatherapy
Terrace/patio
Triple Room | City view
Hypo-allergenic bedding, minibar, in-room safe, desk
Terrace/patio

Overview of Hotel Porta Felice

8.8

Fabulous

Property highlights

  • Free breakfast
  • Spa
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
Map
Via Butera, 45, Palermo, PA, 90133
Main amenities
  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Rooftop terrace
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Spa tub
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Suite

Suite | Bathroom

Suite

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Classic Double Room Single Use

Classic Double Room Single Use

Classic Double Room Single Use

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Room amenity

Superior Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Balcony view

Triple Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 1 Double or 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double or 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Room, 1 Double or 2 Single Beds

Classic Room, 1 Double or 2 Single Beds

Classic Room, 1 Double or 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About this area

What's nearby

  • In Palermo Historical Center
  • Via Roma - 3 min drive
  • Politeama Garibaldi Theater - 4 min drive
  • Quattro Canti - 4 min drive
  • Teatro Massimo - 5 min drive
  • Palermo Cathedral - 5 min drive
  • Palermo Harbour - 6 min drive
  • Mondello Beach - 25 min drive

Getting around

  • Palermo (PMO-Punta Raisi) - 26 min drive
  • Palermo Vespri Station - 4 min drive
  • Palermo Central Station - 15 min walk
  • Palermo Palazzo Reale-Orleans Station - 25 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • Ciccio passami l'Olio - 8 min walk
  • L'Ottava Nota - 1 min walk
  • Osteria Mercede - 4 min drive
  • Frida Pizzeria - 16 min walk
  • Nni Franco ù Vastiddaru - 7 min walk
Map

About this property

Hotel Porta Felice

A great choice for a stay in Palermo, Hotel Porta Felice features a rooftop terrace and offers an airport shuttle (available 24 hours) for EUR 45 per person. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, facials or aromatherapy. A bar/lounge, a health club and a 24-hour fitness centre are other highlights at this upmarket hotel.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (EUR 20 per night; includes in/out privileges)
  • Off-site parking within 0.6 mi (EUR 20 per night)

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle*
  • Beach shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free self-service breakfast each morning 7 AM–11 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Bike rentals nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness centre
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations

Special features

Spa

WELLNESS CLUB has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 45 per person (one-way)
  • Local area shuttle and beach shuttle services are offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 10.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Valet parking costs EUR 20 per night with in/out privileges
  • Parking is available nearby and costs EUR 20 per night (3281 ft away)

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November until 31 March.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Porta Felice Palermo
Hotel Porta Felice
Porta Felice Palermo
Porta Felice
Porta Felice Hotel
Hotel Porta Felice Palermo, Sicily
Hotel Porta Felice Hotel
Hotel Porta Felice Palermo
Hotel Porta Felice Hotel Palermo

Frequently asked questions

Does Hotel Porta Felice offer free cancellation for a full refund?
Yes, Hotel Porta Felice does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Porta Felice?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Porta Felice?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Porta Felice?
Yes. Valet parking costs EUR 20 per night.
Is an airport shuttle service offered by Hotel Porta Felice?
Yes, an airport shuttle is available. The charge is EUR 45 per person one-way.
What are the check-in and check-out times at Hotel Porta Felice?
You can check in from 2:00 PM - anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Hotel Porta Felice and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Porta Felice also has a 24-hour fitness centre and a sauna.
Does Hotel Porta Felice have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Porta Felice like?
Hotel Porta Felice is in Palermo Historical Center, a short 3-minute walk from Via Vittorio Emanuele and 5 minutes' walk from Foro Italico.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely hotel in Palermo
Absolutely gorgeous hotel. Very well located. Staff was amazing, helpful and courteous. We loved our stay. Top notch hotel
Sonia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Frank, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place. Super friendly and not too expensive.
John, 1-night trip
Verified Expedia guest review

10/10 Exceptional

John, 1-night trip
Verified Expedia guest review

8/10 Very good

Kaveh, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel , great breakfast on top flor, staff was very friendly , we stayed 5 nights , rooms were spacious
Jacqueline, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This is an absolutely gorgeous hotel. The property is beautiful, the staff are awesome and the food was yummy. Thank you for you hospitality and your kindness. My daughter and I loved staying here and we will recommend this location to all of our friends and family,
Tamla, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel was absolutely beautiful. My daughter and I had a wonderful time there. The food was really tasty and the neighbor friendly and neat. Thank for your accommodations and the hospitality you provided. We will be back!
Tamla, 1-night family trip
Verified Expedia guest review

6/10 Good

It was good but probably not stay again
Hotel was nice and clean. Good location for city and easily walkable to everything. Bed was hard as a rock. Like sleep on stone, room was also extremely hot so it was hard to sleep. No coffee options in the room which is a bit disappointing. Gym was OK. It was functional but only two machines and treadmill. Breakfast was tasty and many options. Customer service was lacking though throughout the hotel, from the front desk to the staff around. Just didn’t seem so welcomed and felt like they were annoyed to do their job. The one women in the breakfast area was the sweetest but besides that I would say the customer service could be better.
Stephanie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

mathew, 1-night trip
Verified Expedia guest review