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All properties in Shenzhen, Guangdong, China
1 room, 2 adults

The Ritz-Carlton, Shenzhen

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • Supervised childcare/activities (surcharge)
  • Connecting/adjoining rooms available
  • DVD player
116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048, China

Luxury hotel with full-service spa, connected to the convention center, near Coco Park
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Supervised childcare/activities (surcharge)
    • Connecting/adjoining rooms available
    • DVD player
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
Room
Great room

The Ritz-Carlton, Shenzhen

from €175
  • Club Room, 1 King Bed, Business Lounge Access (Deluxe)
  • Deluxe King Room
  • Executive Suite, 1 Bedroom, Business Lounge Access
  • Premier King Room
  • Club Premier King Room
  • Junior Suite, 1 Bedroom, City View
  • Executive Suite, 1 Bedroom, City View
  • Garden View King Rom
  • Deluxe Room, 2 Double Beds
  • Premier Room, 2 Double Beds, City View
  • Deluxe Twin Room
  • Premier Room, 2 Double Beds, City View
  • Deluxe Room, 2 Double Beds, Garden View
  • Executive Suite, 1 Bedroom, City View
  • Club Suite, 1 Bedroom
  • Club Suite, 1 King Bed, City View

What’s around The Ritz-Carlton, Shenzhen

Landmarks

  • In Futian
  • Coco Park - 5 min walk
  • Shenzhen Convention and Exhibition Center - 10 min walk
  • Shenzhen Lianhuashan Park - 22 min walk
  • Splendid China Folk Village - 5.4 mi / 8.7 km
  • Happy Valley - 6.6 mi / 10.6 km
  • Window of the World - 7.4 mi / 12 km
  • Shenzhen Safari Park - 9.5 mi / 15.3 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 38 min drive
  • Hong Kong Intl. Airport (HKG) - 48 min drive
  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Station - 5 min drive
  • Hong Kong Sheung Shui Station - 10 min drive
  • Shenzhen Convention and Exhibition Center Station - 1 min walk
  • Futian Station - 9 min walk
  • Shopping Park Station - 11 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 280 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Parking

  • Free self parking

  • Electric vehicle charging point

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Free pool cabanas
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Nightclub
  • Pool umbrellas
  • Number of spa tubs - 2
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space size (feet) - 16243
  • Conference space size (meters) - 1462
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 18 years old are not allowed in the spa.

Dining

Flavorz - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Xingli - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Paletto - This fine-dining restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner.

Curv - This bar serves dinner and light fare. Happy hour is offered.

Onyx - This lobby lounge serves breakfast, lunch, dinner, and light fare.

The Ritz-Carlton, Shenzhen’s small print

Also known as

  • Ritz-Carlton Hotel Shenzhen
  • The Ritz-Carlton, Shenzhen Shenzhen
  • The Ritz-Carlton, Shenzhen Hotel Shenzhen
  • Ritz-Carlton Shenzhen
  • Shenzhen Ritz-Carlton
  • Ritz-Carlton Shenzhen Hotel
  • The Ritz-Carlton, Shenzhen Hotel Shenzhen
  • The Ritz Carlton Shenzhen
  • The Ritz Carlton, Shenzhen
  • The Ritz-Carlton, Shenzhen Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Parking is available nearby and costs CNY 60 per day

Rollaway beds are available for CNY 450.0 per stay

Buffet breakfast is offered for an extra charge of CNY 217 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one way)

Dial-up Internet access is available in guestrooms for an extra charge

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Ritz-Carlton, Shenzhen

  • Does The Ritz-Carlton, Shenzhen offer free cancellation for a full refund?
    Yes, The Ritz-Carlton, Shenzhen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Ritz-Carlton, Shenzhen?
    Yes, there's free self parking.
  • Is there a pool at The Ritz-Carlton, Shenzhen?
    Yes, there's a seasonal outdoor pool.
  • Are pets allowed at The Ritz-Carlton, Shenzhen?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at The Ritz-Carlton, Shenzhen?
    You can check in from 2:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near The Ritz-Carlton, Shenzhen?
    Yes, there are 3 onsite restaurants. Nearby restaurants include 鮮芋仙 (3-min walk), Zacub (4-min walk), and Dollshub (5-min walk).
  • Is airport shuttle service offered by The Ritz-Carlton, Shenzhen?
    Yes, an airport shuttle is available. The charge is CNY 600 per vehicle one way.
  • What is there to do near The Ritz-Carlton, Shenzhen?
    Recommended spots to visit include Coco Park (5-min walk) and Shenzhen Convention and Exhibition Center (10-min walk), along with Shenzhen Lianhuashan Park (1.1 mi) and Splendid China Folk Village (5.4 mi).

Recent reviews

Superb 9.2 From 217 reviews

Exceptional 10.0
Great choice in Shenzhen
Business trip to Shenzhen, my first trip to China, where most people speak no English and standards are not always up to pay, so staying g at the Ritz was a big plus. Hotel is well located, rooms are spacious and elegant, staff and service is A+. Definitely a good place to stay in this city of 20 M people.
wendy, us3 night business trip
Exceptional 10.0
Fantastic stay
Very amazing stay. We had booked a hotel nearby but it was too horrendous so we moved over to Ritz Carlton for two nights. Service was amazing. They upgraded our room as we were considering whether to book one more night and our original room would be unavailable. There was an issue with the second tv in the washroom and they fixed it very promptly. We ordered room service breakfast and it was of good quality. The location is between two large malls with lots to eat and explore. Also right beside the convention and exhibition centre so very convenient. The staff were extremely polite and courteous. It definitely matches to the standard of an international brand hotel. Thank you for the great stay! the bathtub feature was really tremendous with a lovely very instagram type photo opportunity.
hk1 night trip
Exceptional 10.0
Excellent service
Great location, breathtaking views of the Shenzhen skyline Lightshow, fantastic service.
Alexander W, us1 night business trip
Exceptional 10.0
Great location with attentive staff
The hotel is located right in the CBD of Shenzhen and close to everything. The rooms are very big with large windows to see the city. Staff here are very friendly and attentive. Special thanks for Annie's help during our stay.
Vivien, cn1 night business trip
Exceptional 10.0
Weekend staycation at Ritz
The services is impeccable as expected from any Ritz hotel. I enjoyed the food and gym facilities. Only place of improvement is that some areas of the room is a little dusty.
Kian Hwee, hk1 night romance trip
Exceptional 10.0
Very nice with the kind service:)
yehan, hk1 night family trip
Fair 4.0
7 sun benches available for an entire hotel. Good customer services and very responsive. But the hotel looks old and it’s nothing like the ritz in hk and Macau.
hk1 night romance trip
Very Good 8.0
Superior services
I told the concerige We took my mom to shenzhen to celebrate Mother's Day. They are kindly upgrade our room to the Lounge Club Level. The room have A nice city view through the huge glass window, and the room hv A gorgeous bathroom. They even sent us A beautiful flower arrangement to our room as a gift! They indeed offer superior service.
ka Mei, gb2 night family trip
Exceptional 10.0
Good service, good location.
Excellent service from the check in staff to the servers at the restaurant and lounge. Rooms are nice and well appointed.
Ian, sg1 night business trip
Exceptional 10.0
a new loyal customer
great hotel, normally stay at four seasons, have been there for years, but very happy i made the switch over to the Ritz Carlton, amazing hotel has to be one of the best in the area will definitely stay there again
cery, us1 night business trip

The Ritz-Carlton, Shenzhen

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