Grand Velas Riviera Maya - All Inclusive

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Dates

May 2026

16

June 2026

3 outdoor pools, pool umbrellas, pool loungers - Grand Velas Riviera Maya - All Inclusive (Playa del Carmen)

Ambassador Pool Suite Ocean View | View from room - Grand Velas Riviera Maya - All Inclusive (Playa del Carmen)

8 restaurants, dinner served, Fusion cuisine - Grand Velas Riviera Maya - All Inclusive (Playa del Carmen)

Couples treatment room(s), sauna, hot tub, steam room, body treatments - Grand Velas Riviera Maya - All Inclusive (Playa del Carmen)

Escape to Grand Velas Riviera Maya - All Inclusive, nestled near El Camaleón Mayakoba Golf Course. Enjoy a rejuvenating hot stone massage at SE Spa or tee off on the 18-hole golf course nearby; with beachfront dining, swim-up bars, and yoga classes by the ocean.

VIP Access

Exceptional

Popular amenities

Free Wi-Fi
Air-conditioning
Gym

Main amenities (12)

Daily housekeeping
On the beach
8 restaurants and 2 beach bars
3 poolside bars and 6 bars/lounges
3 swim-up bars
Full-service spa
3 outdoor pools
Free children's club
Free supervised childcare
Free beach shuttle
Fitness centre
Free use of bicycles

Feel at home (6)

Free cots/infant beds
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on-site
Private bathroom

includes taxes & fees

17 May - 18 May

Why we love this property

Beach bliss awaits

Seaside relaxation thrives at this all-inclusive resort. From yoga to kayaking, guests enjoy white sand shores with free cabanas, umbrellas, and loungers.

Work and play paradise

Centrally located in the city centre and beachside, this property features business amenities and spa services. Beach yoga and hot tubs await after meetings.

Culinary paradise

Savour fusion delights at the Michelin-starred restaurant or explore Asian cuisine. Choose from 8 dining venues, 6 bars, and free buffet breakfast.

Room options

Check availability for these dates

Tonight

May 16 - May 17

Tomorrow

May 17 - May 18

Premium bedding, down duvets, pillow-top beds, free minibar

Nature View Suite - Zen Experience

Excellent

Resort view
110 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Queen Beds

Nature View Suite with Pool - Zen Experience

Exceptional

Lagoon view
110 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Queen Beds

Ambassador Suite Ocean View

Exceptional

Ocean view
118 sq m
10 bedrooms
Sleeps 4
1 King Bed OR 2 Queen Beds

Grand Class Pool Suite Ocean Front

Exceptional

Ocean view
128 sq m
Sleeps 4
1 King Bed OR 2 Single Beds

Ambassador Pool Suite Ocean View

Ocean view
118 sq m
1 bedroom
Sleeps 4
1 King Bed

Zen Grand Two Bedroom Family Suite Nature View

Exceptional

Resort view
220 sq m
2 bedrooms
Sleeps 8
1 King Bed and 2 Queen Beds

Ambassador Two Bedrooms Family Suite Ocean View

Ocean view
236 sq m
2 bedrooms
Sleeps 8
1 King Bed and 2 Queen Beds

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Spa
Airport transfer
Pet-friendly

includes taxes & fees

3 Jun - 4 Jun

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Spa
Airport transfer
Free parking

includes taxes & fees

19 May - 20 May

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About the area

Carretera Cancún-Tulum KM 62, Municipio Solidaridad, Playa del Carmen, QROO, 77710

What's nearby

El Camaleón Mayakoba Golf Course - 9 min drive - 3.2 km
Gran Coyote Golf - 10 min drive - 4.9 km
28 de Julio Square - 14 min drive - 7.4 km
Playa Xcalacoco - 14 min drive - 6.7 km
Tres Rios Ecopark - 15 min drive - 8.1 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.8 miles/20.7 km
Area shuttle (surcharge)
Free beach shuttle

Restaurants

‪Amaranto - ‬13 min drive
‪Fresco Bar - ‬13 min drive
‪Beach Bar - ‬13 min drive
‪Steakhouse - ‬13 min drive
‪Mamma Mia - ‬11 min drive

About this property

Grand Velas Riviera Maya - All Inclusive

At Grand Velas Riviera Maya - All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas and beach massages, plus you'll only be within a 10-minute drive of El Camaleón Mayakoba Golf Course. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Cocina de Autor (+12), one of 8 restaurants, serves Fusion cuisine and is open for dinner. Other highlights at this luxurious property include 2 beach bars, a free kid's club and a fitness centre. Fellow travellers say great things about the helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Snorkelling

Land activities

Cycling

Fitness facilities

Miniature golf

Football

Volleyball

Lessons/classes/games

Aerobics

Cooking

Dancing

Pilates

Water fitness

Yoga

Entertainment

On-site entertainment and activities

Access to on-site nightclubs

On-site live performances

Theme parties

At a glance

Hotel size

- 539 rooms
- Arranged over 4 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; check-in end time: anytime
- Contactless check-in and check-out are available
- Early check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
- Contactless check-out
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- For any questions, please contact the property using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
- Additional fees apply for connecting/adjoining rooms and are subject to availability.
- This property's guestrooms are divided into 3 sections. Nature View suites are located in the Zen Grand section, located .75 miles (1,207 meters) from the beach, and are near the convention center, spa, and pool. Access to the beach and other sections of the property is provided via a 24-hour hotel shuttle. Ambassador suites are located around the resort's main infinity pool. Grand Class Ambiance facilities (restaurants and swimming pool) are reserved for adults and children age 12 and older only.

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Babysitting*
- Free supervised childcare
- Free children's club

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

- No on-site parking

Off-site

- Area shuttle*
- Free beach shuttle

Other information

- Designated smoking areas

Property amenities

Food and drink

8 restaurants
6 bars/lounges
2 beach bars
3 poolside bars
3 swim-up bars
Coffee shop
Private dining
Private picnics
Free daily reception
24-hour room service
Snack bar/deli

Travelling with children

Free children's club
Children's pool
Mini golf
Playground
Free supervised childcare/activities
Children's games
Toys

What to do

On the beach
Free beach shuttle
Beach yoga
Fitness classes
Pilates classes
Beach volleyball
Ecotours
Mini golf
Hiking/biking trails
Kayaking
Concerts/live shows
Karaoke
Shopping
Pool table
Air hockey
Table football
Ping pong
Golfing nearby
Hiking/biking trails nearby
Parasailing nearby
Scuba-diving nearby
Skydiving nearby
Zip-lining nearby

Working away

Business centre
Meeting rooms
Computer station
Conference centre (94548 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free food/drink shopping service
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach cabanas
Free beach shuttle
Free bike hire
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages

Facilities

3 buildings/towers
Built in 2008
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Piano
Fitness centre
Adjacent to a golf course
3 outdoor pools
Arcade/games room
Full-service spa
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall

Accessibility

Wheelchair-accessible
Braille/raised signage
Lift
Lift door width (centimetres): 110
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 120
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant

Room amenities

Be entertained

65-inch Smart TV
Premium cable channels

Home comfort

Air conditioning (climate-controlled)
Free stocked minibar
Espresso maker
Bathrobes and slippers
Children's dressing gowns
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
Free cot/infant bed

What to enjoy

Private indoor hot tub
Balcony or patio

Freshen up

Private bathroom
Jetted
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper

Stay connected

Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Desk chair

Food and drink

Champagne service
Free bottled water

More

Daily housekeeping
In-room safe

Special features

Spa

SE Spa has 42 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Cocina de Autor (+12) – This beachfront fine-dining restaurant specialises in Fusion cuisine and only serves dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.

Sen Lin – Overlooking the garden, this fine-dining restaurant specialises in Asian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.

Lucca – Overlooking the pool and garden, this fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.

Frida – This beachfront fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Piaf (+12) – This beachfront fine-dining restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

Local area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late checkout can be arranged for an extra charge of USD 65 (subject to availability)

Children & extra beds

In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Grand Velas Riviera Maya All Inclusive Playa del Carmen

Grand Velas Riviera Maya All Inclusive All-inclusive property

Grand Velas Riviera Maya Playa del Carmen

Grand Velas Riviera Maya

Grand Velas Riviera Maya All Inclusive

Grand Velas Riviera Maya - All Inclusive Playa del Carmen

Grand Velas Riviera Maya - All Inclusive All-inclusive property

Frequently asked questions

Does Grand Velas Riviera Maya - All Inclusive offer free cancellation for a full refund?

Yes, Grand Velas Riviera Maya - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Velas Riviera Maya - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Grand Velas Riviera Maya - All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Velas Riviera Maya - All Inclusive?

Sorry, there's no on-site parking at Grand Velas Riviera Maya - All Inclusive.

What are the check-in and check-out times at Grand Velas Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 65 (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at Grand Velas Riviera Maya - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (14-min drive) is nearby.

What is there to do at Grand Velas Riviera Maya - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, volleyball and beach yoga. Additional recreation on-site includes fitness classes, ecotours and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Velas Riviera Maya - All Inclusive also has 3 swim-up bars, 3 poolside bars and a fitness centre, as well as private indoor hot tubs, an arcade and a picnic area.

Are there restaurants at or near Grand Velas Riviera Maya - All Inclusive?

Yes, there are 8 on-site restaurants, featuring al fresco dining, Fusion cuisine and garden views.

Does Grand Velas Riviera Maya - All Inclusive have rooms with private hot tubs?

Yes, each room has a indoor private hot tub and a jetted bath.

Does Grand Velas Riviera Maya - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Grand Velas Riviera Maya - All Inclusive like?

Grand Velas Riviera Maya - All Inclusive puts you in the heart of Playa del Carmen. Popular attractions include Playa del Carmen Main Beach, which is 14 minutes away by car.

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Grand Velas Riviera Maya - All Inclusive Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.8

Property conditions & facilities

What guests liked

The pools were beautiful, immaculate, and offered a wonderful experience for relaxation and family fun. (10 reviews)
The beach was warm, stunningly blue, and had powder white sand, with excellent service and cleanliness. (10 reviews)
The spa at this property is highly praised for being stunning, fantastic, and offering world-class, rejuvenating experiences. (9 reviews)

From real guest reviews summarized by AI.

Popular mentions

Service staff

Food

Restaurant

Beach

Room

Spa

Trip

View

Concierge

Massage

Verified

10/10 Exceptional

17 Jan 2026

Great location, amazing staff and food is fantastic.

Scott, 3-night trip

Verified

10/10 Exceptional

13 Feb 2026

3 Mar 2026

Gracias Grand Velas for making this trip relaxing, enjoyable, and truly memorable. My husband and I visited for a long weekend (but not quite long enough!) for my 40th birthday. We had private transportation to and from the resort which made traveling from the US seamless and stressful-free. When we arrived, we were immediately impressed with the beauty of this resort. Set in a tropical jungle oasis right along the beach of Riviera Maya, we took in the views of the lush green landscapes and bright purple flowers that lined the verandas. We also had the opportunity to see many of the local wildlife. After arriving in the lobby, we were introduced to our personal concierge Diana Lopez, who took great care of all our needs from check-in to check-out. By messaging through WhatsApp, she was able to confirm our dinner reservations and inform us of various activities within the resort each day we were there. We spent our mornings on the beach, afternoons by the Grand Class pool, and evenings in the various restaurants this resort has to offer. Each meal was memorable in its own way. We had the pleasure of dining at Frida (shout out to Ariel who not only made amazing food and drink recommendations but was also very entertaining), Chaka, Cocina de Autor (a Michelin star restaurant), and Lucca. The staff at each location truly made you feel like you were their top priority and went above and beyond to provide you with an exceptional experience. We will be back!

Beth, 4-night trip

Verified

10/10 Exceptional

7 Jul 2024

Great resort stay with family. Beach area is a bit tricky with lots of sharp rocks.

Rosa, 4-night trip

Verified

6 Jun 2024

Great resort . Food and service was outstanding. Spa was great. Only downfall is the beach. Ocean very shallow and not really swimmable .

Igor, 5-night trip

Grand Velas Riviera Maya - All Inclusive

Choose dates to view prices

Photo gallery for Grand Velas Riviera Maya - All Inclusive

Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Why we love this property

Room options

Check availability for these dates

View all photos for Nature View Suite - Zen Experience

Nature View Suite - Zen Experience

View all photos for Nature View Suite with Pool - Zen Experience

Nature View Suite with Pool - Zen Experience

View all photos for Ambassador Suite Ocean View

Ambassador Suite Ocean View

View all photos for Grand Class Pool Suite Ocean Front

Grand Class Pool Suite Ocean Front

View all photos for Ambassador Pool Suite Ocean View

Ambassador Pool Suite Ocean View

View all photos for Zen Grand Two Bedroom Family Suite Nature View

Zen Grand Two Bedroom Family Suite Nature View

View all photos for Ambassador Two Bedrooms Family Suite Ocean View

Ambassador Two Bedrooms Family Suite Ocean View

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About the area

What's nearby

Getting around

Restaurants

About this property

Grand Velas Riviera Maya - All Inclusive

All-inclusive

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Water activities

Land activities

Lessons/classes/games

Entertainment

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets

Internet

Parking

Off-site

Other information

Property amenities

Food and drink

Travelling with children

What to do

Working away

Services

Facilities

Accessibility

Room amenities

Be entertained

Home comfort

Sleep well

What to enjoy

Freshen up

Stay connected

Food and drink

More

Special features

Spa

Dining

Awards and affiliations

Fees & policies

Optional extras

Children & extra beds

Pool, spa, & gym (if applicable)

Policies

Also known as

Frequently asked questions

Does Grand Velas Riviera Maya - All Inclusive offer free cancellation for a full refund?