Royal Park Hotel Almaty

Photo gallery for Royal Park Hotel Almaty

Primary image
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Royal Park Hotel Almaty

Royal Park Hotel Almaty

3.0 star property
3-star hotel in Almaty with restaurant and bar/lounge

9.8/10 Exceptional

16 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • Restaurant
  • Bar
Map
Sholokhov St. 29, Almaty, 050011
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
For families
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Almaty (ALA-Almaty Intl.) - 16 min drive
  • Almaty Station - 22 min drive
  • Airport shuttle (surcharge)

About this property

Royal Park Hotel Almaty

Royal Park Hotel Almaty is only 4.4 mi (7 km) from the airport and offers a shuttle (available 24 hours) for KZT 3000 per vehicle one-way. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. The comfortable beds and helpful staff get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 57 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Languages spoken

  • English
  • Russian

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of KZT 1000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of KZT 3000 per vehicle (one-way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for KZT 5000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

This property does not have lifts.

This property accepts credit cards, debit cards and cash.

Also known as

Royal Park Hotel Almaty
Royal Park Almaty
Royal Park Hotel Almaty Hotel
Royal Park Hotel Almaty Almaty
Royal Park Hotel Almaty Hotel Almaty

Frequently asked questions

Overall score and ratings

9.8

Exceptional

9.9/10

Cleanliness

9.6/10

Staff & service

9.5/10

Amenities

9.5/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Very helpful staff.
Craig, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Craig, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Best service!!! Nice and clean, thank u for barmen
Daniiar, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Love the service provided by Zhamalay. She's an intelligent young lady, very helpful in organizing a day trip for us. Also gave good suggestions on the dinner we had from the kitchen. Kitchen serve good food. Only downside is the location of the hotel, far from city centre but convenient for those travel by train to other countries as it's close to railway station
May, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice rooms, good service convenient to airport and great price
1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

The staff in the hotel especially at the reception is excellent. A person in particular that is a key to this hotel and a big asset is Zhamalay. She will do her best to make the client happy. My flight was late at night and I was able to do a late checking. My stay was a real plaisant. I wish only the hotel train the staff especially in the restaurant to learn English. Basic English is important to serve client. A need of an English Channel for the TV is important. I could not follow the news around the world during my whole stay.
10-night trip
Verified Ebookers guest review

10/10 Exceptional

1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Clean. Courteous staff. Airport pick-up - all good
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Shuttle driver was waiting with a sign at the airport. When you arrive at 4am, this is awesome! Hotel is clean & comfortable. Bed was great!
Douglas, 1-night trip
Verified Expedia guest review