Arenas Resort Victoria-Lauberhorn

Photo gallery for Arenas Resort Victoria-Lauberhorn

Primary image
Indoor pool, pool loungers
Outdoor spa tub
Indoor pool, pool loungers
View from room

Overview of Arenas Resort Victoria-Lauberhorn

Arenas Resort Victoria-Lauberhorn

3.0 star property
Lauterbrunnen ski hotel with spa and ski storage

9.0/10 Superb

366 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Bar
The price is €236
Price available on 18/08/2022
Map
Wengen, Lauterbrunnen, BE, 3823
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Fitness centre
  • Sauna
  • Steam room
  • Spa tub
  • Massage/treatment rooms
  • Terrace
For families
  • Children stay free
  • Playground on site
  • Rollaway/extra beds
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • Heart of Lauterbrunnen
  • Jungfraujoch - 10 min drive
  • Jungfrau - 14 min drive
  • Mystery Rooms - 24 min drive
  • Lake Thun - 23 min drive
  • Lake Brienz - 30 min drive
  • Eiger - 71 min drive
  • First - 89 min drive
  • Kleine Scheidegg - 91 min drive

Getting around

  • Bern (BRN-Belp) - 60 min drive
  • Wengen Station - 2 min walk
  • Lauterbrunnen Station - 7 min drive
  • Kleine Scheidegg Station - 23 min drive

About this property

Arenas Resort Victoria-Lauberhorn

Featuring ice skating, Arenas Resort Victoria-Lauberhorn is a great choice for your ski holiday in Lauterbrunnen. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights include an indoor pool, a bar/lounge and a fitness centre. Ski passes and storage are also available. Fellow travellers say good things about the pool and helpful staff.

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until 10 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 10 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Wengen is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge

Travelling with children

  • Children stay free
  • Mini golf
  • Playground

What to do

  • Mini golf
  • Ice skating
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sledging nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair accessible
  • Assistive listening devices available
  • Handrails in stairwells
  • Height-adjustable showerheads

Languages

  • English
  • French
  • German

Ski

  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Skiing lessons nearby
  • Ski area nearby
  • Snowboarding nearby
  • Ski hire shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages and sports massages. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 4 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 4.30 per person, per night for adults; CHF 1.80 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

Optional extras

  • Late checkout can be arranged for an extra charge of CHF 40 (subject to availability)

Children & extra beds

  • Rollaway beds are available for CHF 70.0 per night

Pets

  • Pets are allowed for an extra charge of CHF 25 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the fitness facility
  • Guests under 4 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards, debit cards and cash.

Also known as

Hotel Victoria Lauberhorn Wengen
Hotel Victoria Lauberhorn
Victoria Lauberhorn Wengen
Victoria Lauberhorn
Victoria Lauberhorn Hotel
Hotel Victoria-Lauberhorn Wengen
Victoria-Lauberhorn Wengen
Victoria-Lauberhorn
Arenas Victoria Lauberhorn
Arenas Resort Victoria Lauberhorn
Arenas Resort Victoria-Lauberhorn Hotel
Arenas Resort Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Hotel Lauterbrunnen

Frequently asked questions

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very good

jagtar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, clean room, and friendly staff
We stayed at Arenas Resort for 4 nights and it was a wonderful experience! The room was clean and the view from the balcony was beautiful. The location could not have been more convenient as it is across the street from the Wengen train station. All of the hotel staff were friendly and helpful. The dining room staff went the extra mile to make sure we are comfortable.
Ray, 4-night trip
Verified Hotels.com guest review

6/10 Good

Not the best stay.
We were put in a room on the first floor with a shared balcony with 12 other rooms, so we couldn't sleep with the door open during the heat wave we experienced. No air conditioning. When we asked for a better room, we were told they would move us to a better location tomorrow. Tomorrow never came. We spent three days there and would not stay again. Their pool closes at 8pm. We paid $330 a night for a hotel room that would be priced at $125 in the US.
Don, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Donna, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nearly perfect.
We have been staying at this Hotel with Family and Friends sporadically for nearly 40 years. The position is perfect, and the Spa has been a very good addition. The older rooms have a wonderful view of Jungfrau, Ensuite showeroom rather dated with inadequate ventilation, condensation problems, meagre bathtowels. Otherwise very good..
REV JOHN T, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Darpan, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Peter, 6-night trip
Verified Hotels.com guest review

8/10 Very good

The mountain view from this resort is breathtaking. 👍
GuanLiang Gabriel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wengen
Great, location, service, a very enjoyable winter break
Raymond, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Views
It would be hard not to have a beautiful view in any direction from this hotel. It's very conveniently located to the train station and we enjoyed the location. The included breakfast was very good, the half board dinner was not. It would be nice if the rooms included a refrigerator for grocery store items, as we bought most of our food from the Coop because it is very expensive to eat in Wengen. We rode the cable cars up to Mannlichen and hiked down (this is a long hike down and would be very difficult to go up). We also went to Jungfraujoch and because we had Swiss half fare cards, it was nice to see, however, it was still very expensive and if I had paid full price, I would have been disappointed. Our favorite thing was Grindelwald First and all of the activities there. It was so much fun. Finally, we went paragliding off of Mürren with Air-Time Paragliding and it was SO MUCH FUN. Wengen is definitely a must see location and staying up there was fun. Trains around the Lauterbrunnen area, and even into Interlakken are frequent and easy to navigate.
Katherine, 3-night trip with friends
Verified Hotels.com guest review