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Cleveland Hotel

City-center hotel within walking distance of Queensway

  • Free WiFi

Image gallery

  • Guest Room
  • Guest Room
  • Deluxe Studio Suite - Living Area
  • Deluxe Triple Room, 1 Double Bed with Sofa bed - Bathroom
  • Guest Room
Guest Room. Image 1 of 89.
1 / 89Guest Room
8.4.Very Good.
  • Enjoyed the stay overall at The Cleveland. Only problem was having no hot water the…

    Nov 13, 2018

  • Had mini kitchen. Shower faucets hard to use. Spent 5 minutes trying to get it acceptable

    Feb 16, 2020

See all 115 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
  • Free WiFi
  • Kitchenette
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 30 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Laundry service

For families

  • Kitchenette
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Refrigerator
  • Private bathroom

What’s around

  • In London City Centre
  • Kensington Gardens - 5 min walk
  • Queensway - 5 min walk
  • Hyde Park - 10 min walk
  • Kensington Palace - 15 min walk
  • Kensington High Street - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Studio Suite
  • Deluxe Studio Suite
  • Luxury Studio Suite
  • Executive Studio Suite
  • Single Room


  • In London City Centre
  • Kensington Gardens - 5 min walk
  • Queensway - 5 min walk

What’s around


  • In London City Centre
  • Kensington Gardens - 5 min walk
  • Queensway - 5 min walk
  • Hyde Park - 10 min walk
  • Kensington Palace - 15 min walk
  • Kensington High Street - 16 min walk
  • Royal Albert Hall - 22 min walk
  • Marble Arch - 23 min walk
  • Oxford Street - 23 min walk
  • Imperial College London - 25 min walk
  • Madame Tussauds Wax Museum - 29 min walk

Getting around

  • Heathrow Airport (LHR) - 38 min drive
  • London City Airport (LCY) - 54 min drive
  • Gatwick Airport (LGW) - 79 min drive
  • Luton Airport (LTN) - 41 min drive
  • London Paddington Station - 9 min walk
  • London (QQP-Paddington Train Station) - 9 min walk
  • London Kilburn High Road Station - 5 min drive
  • Bayswater Underground Station - 7 min walk
  • Queensway Underground Station - 9 min walk
  • Lancaster Gate Underground Station - 9 min walk

At a glance

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • Elevator

Languages Spoken

  • English
  • French
  • Lithuanian
  • Polish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils


  • Daily housekeeping
  • In-room safe (laptop compatible)

Small print

Also known as

  • Cleveland Apartment London
  • Hotel The Cleveland London
  • London The Cleveland Hotel
  • Hotel The Cleveland
  • The Cleveland London
  • Cleveland Hotel
  • Cleveland
  • Cleveland London
  • The Cleveland
  • Cleveland Hotel Hotel
  • Cleveland Hotel London
  • Cleveland Hotel Hotel London
  • Cleveland Square London
  • Hotel Cleveland Square
  • The Cleveland Hotel London
  • The Cleveland London, England
  • Cleveland Hotel London
  • Cleveland London

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Continental breakfast is offered for an extra charge of GBP 13 for adults and GBP 13 for children (approximately)


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Cleveland Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Cleveland Hotel.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Yes. Nearby restaurants include Tukdin (4-min walk), The Prince Alfred (5-min walk), and Craven Cafe (5-min walk).
8.4.Very Good.
  • 10.0.Exceptional

    Great spacious room, and good value

    London hotels are often hit n miss, but this venue is a favourite of mine. Brilliant warm service makes all the difference.

    Stuart, 1 night business trip, Feb 13, 2020

    Verified guest review

  • 10.0.Exceptional

    Clean room and very helpfull staff Free coffe at front desk

    4 night family trip, Feb 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great value

    Great value. Vety cozy room, and it was huge. Loved the kitchenette although no pots and pans ? the staff were amazingly helpful and friendly

    Stuart, 3 night business trip, Jan 28, 2020

    Verified guest review

  • 10.0.Exceptional

    Comfortable, clean, convenient -very happy with the whole experience

    1 night family trip, Jan 18, 2020

    Verified guest review

  • 10.0.Exceptional

    Friendly and helpful staff, comfort and quiet hotel, just it takes 10 min walk to underground station, stuff for kitchen all included like (salt,pepper,spones,nifes even dish wash soap within),they have lift in hotel, laundry not included it takes 3 min walk.

    4 night family trip, Jan 13, 2020

    Verified Ebookers guest review

  • 6.0.Good


    I love the location of this hotel and have stayed here numerous times. Unfortunately the room on this trip was rather gross. The mildew smell was so strong....The sink faucet was loose, and one of the handles for a drawer in the kitchenette was broken. Not sure if I’ll stay here again.

    Alison, 4 night trip, Dec 4, 2019

    Verified guest review

  • 8.0.Very Good

    Very nice, spacious, well-appointed room with kitchenette and comfortable bed. Staff was extremely helpful. Very pleasant area with shops and restaurants and proximity to Hyde Park. Only drawbacks: lifts do not go all the way up to the guest floors - we had 9 steps up from the highest lift stop, and other rooms had more. Also, about 10 minutes walk from the nearest tube stations and bus stops. Overall, we had a very pleasant 4 night stay.

    4 night romance trip, Nov 2, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Good value for money. Nice quiet location while handy to Hyde Park and transport options. Close to pubs and restaurants. Helpful staff. Comfortable beds with surprisingly large room for London standards. Would definitely stay again.

    4 night family trip, Oct 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Comfortable room, good facilities.

    Shaun, 1 night trip, Oct 10, 2019

    Verified guest review

  • 8.0.Very Good

    I liked the hotel style and friendly staff. Only a few minor issues that were fixed during my stay.

    6 night trip with friends, Sep 28, 2019

    Verified Expedia guest review

See all 115 reviews