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Hotel Sercotel Portales

Photo gallery for Hotel Sercotel Portales

Lobby
Minibar, in-room safe, desk, iron/ironing board
Boutique Room | Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of Hotel Sercotel Portales

Hotel Sercotel Portales

3.0 star property
Logroño City Centre hotel in historical district
9.0 out of 10 Superb
9.0/10 Superb

256 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking
Map
Portales, 85, Logroño, La Rioja, 26001
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Coffee/tea in a common area
  • Car hire on-site
  • Library
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Free newspapers in the lobby
For families
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar

Room options

About this area

What's nearby

  • In Logroño City Centre

Getting around

  • Logrono (RJL-Agoncillo) - 22 min drive
  • Logroño Station - 20 min walk
  • Alcanadre Station - 29 min drive

Restaurants

  • Odeon Café - 2 min walk
  • Bar Soriano - 2 min walk
  • Tio Agus - 2 min walk
  • Clandestino - 1 min walk
  • Casablanca Café Pub - 2 min walk
Map

About this property

Hotel Sercotel Portales

Hotel Sercotel Portales is a great choice for a stay in Logroño. Fellow travellers love the helpful staff and location.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 15.40 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Coffee/tea in a common area

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Library

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 11.9 for adults and EUR 11.90 for children

Children & extra beds

  • Rollaway beds are available for EUR 33.0 per day

Parking

  • Self-parking costs EUR 15.40 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts major credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Sercotel Portales Logrono
Sercotel Portales Logrono
Sercotel Portales
Sercotel Hotel Portales Logrono, Spain - La Rioja
Hotel Sercotel Portales Hotel
Hotel Sercotel Portales Logroño
Hotel Sercotel Portales Hotel Logroño

Frequently asked questions

Does Hotel Sercotel Portales offer free cancellation for a full refund?
Yes, Hotel Sercotel Portales does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Sercotel Portales?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Sercotel Portales?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Sercotel Portales?
Yes. Self-parking costs EUR 15.40 per day.
What are the check-in and check-out times at Hotel Sercotel Portales?
You can check in from 2 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What's the area around Hotel Sercotel Portales like?
Hotel Sercotel Portales is in Logroño City Centre, a short 2-minute walk from Calle del Laurel and 5 minutes' walk from Concatedral Santa Maria de La Redonda. Travellers give top marks for the hotel's prime location.

Reviews

9.0

Superb

9.2/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Very good

everything was good except that I lost a hat and asked the hotel reception for information and so far I have not received an answer.
Cecilio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great position for old town
The hotel is perfectly positioned for access to the tapas area, and shops within 5 minutes walk. We visited a wine-tasting bodega within 25 mins. walk.
George, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location in the Old Town. Small hotel with helpful staff close to shops snd lively weekend night life. Logoños was an unexpected treat. Good pinchos all around.
Verified Expedia guest review

10/10 Exceptional

Nice hotel in central Logroño
Nice hotel on edge of central Logroño. Parking is a problem in the area but we made it work!
Alan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great location and price. It's very close to a busy tapas bar area. The room was clean but the walls are thin allowing a lot of noise to come through. The springs on the doors are a little too strong, causing them to slam every time. Also, the elevator wasn't working when we checked in. It was after midnight and probably because the staff at the front desk was inexperienced, but when we requested a missing bath towel, the night desk worker initially told us that we wouldn't be able to get another towel until the next day. Nonetheless, she eventually brought a towel 30 minutes later. Probably the hotel could have a better system in place for situations like this after hours. The price was very low, so I would still think this is a good deal.
Hirotsugu, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ingibjorg, 1-night trip
Verified Hotels.com guest review

6/10 Good

The hotel is fine but for the fact that the walls are too thin and noise is heard everywhere...in other rooms, in hallways, etc.. which makes sleeping difficult. Breakfast was good. Location is great, but not quiet.
Roger, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location. Helpful and friendly staff. The room and lobby was clean. I would recommend to stay here if visiting Logrono.
Frank, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Ana, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Adi, 1-night trip
Verified Hotels.com guest review