Art Hotel Aachen Superior

Photo gallery for Art Hotel Aachen Superior

Primary image
Indoor pool
Cavallo Suite | Living room | TV
Superior Room | Living area | TV
Deluxe Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Art Hotel Aachen Superior

Art Hotel Aachen Superior

4.5 star property
Luxury hotel in Aachen-Mitte with spa and indoor pool

8.6/10 Fabulous

511 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bar
The price is €86
Price available on 03/10/2022
Map
Am Branderhof 101, Aachen, NRW, 52066
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Self parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Car hire on site
  • Front desk safe
For families
  • Children stay free
  • Playground on site
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Aachen-Mitte

Getting around

  • Maastricht (MST-Maastricht - Aachen) - 42 min drive
  • Cologne - Bonn Airport (CGN) - 48 min drive
  • Liege (LGG) - 54 min drive
  • Aachen-Rothe Erde Station - 21 min walk
  • Aachen (XHJ-Aachen Central Rail Station) - 22 min walk
  • Aachen Central Station - 22 min walk

About this property

Art Hotel Aachen Superior

4.5-star luxury hotel in the heart of Aachen-Mitte
At Art Hotel Aachen Superior, you can look forward to a terrace, a playground and dry cleaning/laundry services. Treat yourself to a massage, a body treatment or reflexology at the on-site spa. The on-site restaurant, Restaurant, features local and international cuisine. Free in-room WiFi is available to all guests, along with car hire on site and a bar.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and a front desk safe
  • Multilingual staff, tour/ticket information and laundry services
  • Luggage storage, concierge services and a TV in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 60 rooms offer amenities, such as complimentary wireless Internet access, safes and minibars. Guests reviews give good marks for the size rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • TVs with cable channels
  • Balconies or patios, daily housekeeping and desks

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (EUR 15 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay free
  • Playground

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Restaurant – This restaurant specialises in local and international cuisine and serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Pool fee: EUR 3.50 per person, per stay

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Buffet breakfast is offered for an extra charge of EUR 19 for adults and EUR 7 for children (approximately)

Renovations and closures

The following facilities are closed on Sunday and Thursday:
  • Restaurant

Pets

  • Pets are allowed for an extra charge of EUR 12 per pet, per day

Parking

  • Covered self-parking costs EUR 15 per night

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 12 per person, per day
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; reservations are required for some on-site facilities.

Individually wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards, debit cards and cash.

Also known as

Art Hotel Aachen Superior
Art Hotel Superior
Art Aachen Superior
Art Aachen Superior Aachen
Art Hotel Aachen Superior Hotel
Art Hotel Aachen Superior Aachen
Art Hotel Aachen Superior Hotel Aachen

Frequently asked questions

Does Art Hotel Aachen Superior offer free cancellation for a full refund?
Yes, Art Hotel Aachen Superior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Art Hotel Aachen Superior?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at Art Hotel Aachen Superior on 3 October 2022 start from €86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Art Hotel Aachen Superior?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Art Hotel Aachen Superior?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Art Hotel Aachen Superior?
Yes, dogs are welcome, with a limit of 2 per room. There's a charge of EUR 12 per pet, per day. Food and water bowls are available.
Is parking offered on site at Art Hotel Aachen Superior?
Yes. Self-parking costs EUR 15 per night. Parking spaces may be limited.
What are the check-in and check-out times at Art Hotel Aachen Superior?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Art Hotel Aachen Superior and nearby?
Art Hotel Aachen Superior has a spa and an indoor pool.
Are there restaurants at or near Art Hotel Aachen Superior?
Yes, Restaurant offers local and international cuisine. Nearby restaurants include Degustino (13-min walk), Birk's Restaurant (14-min walk) and Ferbers (15-min walk).
Does Art Hotel Aachen Superior have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Art Hotel Aachen Superior like?
Art Hotel Aachen Superior is a short 19-minute walk from RWTH Aachen University and 9 minutes' walk from Aachener Zoo.

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.7/10

Staff & service

7.8/10

Amenities

8.5/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

Nice hotel with miserable WIFI
I received a pleasant welcome and my room turned out to be very spacious with a comfortable bed. The location affords a good sleep quality as it is in a very quiet residential area away from the main part of Aachen but within walking distance of the city centre. The breakfast buffet is generous in choice and quality. However, there were a few critical flaws. On the first night, the wifi was non -existent for some time until a staff member contacted an IT support person. From then on, the internet worked very slowly some of the time but often broke down, forcing a restart of what I was doing. This hit and miss persisted throughout the 2 days of my stay. There were no tea / coffee making facilities in the room, which for a hotel of this price range I would have expected. The hotel surcharge for pool use. I think this is not conducive of good customer relations. Overall, I am sad that such an otherwise excellent hotel imposes such shortcomings on their clientele.
F, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were amazing
Heidi, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A little bit out of the city center, but the room size is unbelievable- more like an apartment than a hotel room -with its own front yard.
Himawan, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Spacious rooms ,quiet, safe underground parking.
Tonin, 1-night family trip
Verified Expedia guest review

8/10 Very good

Great stay for the family.
Very clean and spacious rooms. Breakfast was a good value with the room, buying it separate for 20Euro P.person seems pricey. The pool is basic, still the kids had fun. The Finn and Turkish step sauna seemed great, small but fully equipped Sauna area. Unfortunately we did not have time during our short stay.
Martin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

My stay here was fabulous! The staff speaks great English and were very nice! The restaurant was closed which was a bummer but due to unforeseen circumstances. Pool was nice!
Jennifer, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Muath, 4-night trip
Verified Expedia guest review

10/10 Exceptional

nothing less than perfect
Wow what a great place . And the staff were just amazing nothing was to much . The toom was really nice . The pool was perfect and the breakfasts was nothing more than perfect . We will use the art hotel again and recommend to everyone
Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Short break
Huge room, quiet location and convenient for town.
2-night trip
Verified Hotels.com guest review