The Palms Hotel

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of The Palms Hotel

The Palms Hotel

3.0 star property
Victorian guesthouse with outdoor pool, near Duval Street

8.0/10 Very good

942 verified guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
The price is €221
Price available on 17/07/2022
820 White St, Key West, FL, 33040
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Pool bar
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Computer station
  • Front desk safe
  • Microwave in a common area
  • Multilingual staff
  • Concierge services
For families
  • Fridge
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • BBQs
  • Limited on-site parking
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Key West Historic District
  • Duval Street - 11 min walk
  • Ernest Hemingway Home and Museum - 14 min walk
  • Higgs Beach - 18 min walk
  • Key West Butterfly and Nature Conservatory - 18 min walk
  • South Beach - 19 min walk
  • Southernmost Point - 22 min walk
  • Mallory Square - 26 min walk
  • Fort Zachary Taylor Historic State Park - 27 min walk
  • Simonton Beach - 2 min drive
  • Ripley's Believe It or Not - 7 min drive

Getting around

  • Key West, FL (EYW-Key West Intl.) - 10 min drive

About this property

The Palms Hotel

Located 3.1 mi (4.9 km) from the airport, The Palms Hotel offers a great location, putting you within a 15-minute walk of Duval Street and Ernest Hemingway Home and Museum. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. This Victorian guest house is also a short five-minute drive from South Beach and Higgs Beach. Fellow travellers like the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 32 rooms
  • Arranged over 2 floors


  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:30 AM - 10:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Pets allowed (dogs and cats only, 2 per room, up to 100 lbs)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site parking is limited
  • On-site parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8 AM–10:30 AM
  • Poolside bar
  • Coffee/tea in a common area
  • BBQs
  • Shared microwave

What to do

  • Beach nearby
  • Ecotours nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Computer station


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas


  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • An outdoor pool

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge


  • Daily housekeeping

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Easter holidays deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February to 16 April

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 20.00 per accommodation, per night
  • Resort fee inclusions:
    • Beach towels
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)
    • Housekeeping


You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pets are allowed for an extra charge of USD 35 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; contactless room service is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).


Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



10/10 Exceptional

jhoanna, 1-night trip
Verified guest review

10/10 Exceptional

Very cute, historic hotel. Would definitely stay again👍
Amy, 3-night trip
Verified guest review

8/10 Very good

Bente, 2-night family trip
Verified guest review

10/10 Exceptional

Timeless gem
This little gem is tucked away in a quiet area of Florida Keys. The staff go out of their way to make sure you have everything you need. The property is very well kept and cared for.
Dawn, 7-night trip
Verified guest review

10/10 Exceptional

Would stay there again!
Really like this hotel!! Only drawbacks are parking is first come first served and the shower is quite small. These are miner. It was very clean with nice places to sit on the porches and relax. Very cute! 🙂
Timothy, 4-night trip
Verified guest review

6/10 Good

The bathroom was extremely small and cramped. The bar was not open on Sunday and Monday which was a little inconvenient. The billing got messed up and they charged the wrong card. The front desk was helpful upon check in.
Ashley, 2-night trip
Verified guest review

8/10 Very good

Perfect February getaway
Above all else, the front desk workers were the kindest and most helpful that made this trip to Key West perfect from beginning to end. They made sure I got a map of the town and made suggestions that guided my whole time there. From the best place for sunrise & sunset, best beach, restaurant suggestions, to offering bike rentals. There is a real key to the doors (and an expensive lost key replacement fee) which made me nervous to keep that close. The room had a fridge and the bed was comfortable & a good size. The bathroom was really small and I didn't have enough space to get ready. There was a pool but it didn't look clean enough for me to use. The location was about a mile from the main tourist street but it was walkable--as most everything is walkable in Key West if you put in the effort.
Virginia, 2-night trip
Verified guest review

10/10 Exceptional

Quaint & Quiet
Friendly staff, clean, quiet. Amazing poolside room. Very comfortable bed, nothing overly fancy, just a standard room at a nice place. The continental breakfast was average. Neighborhood was safe and walkable, day & night.
Tracy, 2-night trip
Verified guest review

8/10 Very good

Valoree, 2-night trip
Verified guest review

8/10 Very good

Autumn, 2-night trip
Verified guest review