The Palms Hotel

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of The Palms Hotel

The Palms Hotel

3.0 star property
Victorian guesthouse with outdoor pool, near Duval Street

8.0/10 Very good

986 verified guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
The price is €198
Price available on 18/09/2022
820 White St, Key West, FL, 33040
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Pool bar
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Computer station
  • Front desk safe
  • Microwave in a common area
  • Multilingual staff
  • Concierge services
Feel at home
  • Fridge
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • BBQ(s)
  • Limited on-site parking
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Key West Historic District
  • Duval Street - 11 min walk
  • Southernmost Point - 22 min walk
  • Mallory Square - 26 min walk
  • Higgs Beach - 2 min drive
  • South Beach - 2 min drive
  • Ernest Hemingway Home and Museum - 2 min drive
  • Smathers Beach - 6 min drive
  • Fort Zachary Taylor Historic State Park - 8 min drive
  • Key West Golf Club - 15 min drive
  • Key West Harbour - 17 min drive

Getting around

  • Key West, FL (EYW-Key West Intl.) - 9 min drive

About this property

The Palms Hotel

3-star guest house in the heart of Key West Historic District
Near Duval Street, The Palms Hotel provides free continental breakfast, a poolside bar and a garden. Active travellers can enjoy cycling at this guest house. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Bike hire, multilingual staff and tour/ticket information
  • A computer station, luggage storage and concierge services
  • Barbecues, free newspapers and coffee/tea in the lobby
  • Guest reviews speak well of the breakfast, quiet location and helpful staff
Room features
All guest rooms at The Palms Hotel offer comforts, such as air conditioning, in addition to Guests reviews give good marks for the cleanliness rooms at the property.
More amenities include:
  • Flat-screen TVs with cable channels
  • Fridges, ceiling fans and daily housekeeping


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 32 rooms
  • Arranged over 2 floors


  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:30 AM - 10:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Pets allowed (dogs and cats only, 2 per room, up to 100 lbs)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site parking is limited
  • On-site parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8 AM–10:30 AM
  • Poolside bar
  • Coffee/tea in a common area
  • BBQs
  • Shared microwave

What to do

  • Beach nearby
  • Ecotours nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Computer station


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas


  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • An outdoor pool


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge


  • Daily housekeeping

Fees & policies

Refundable deposits

  • Easter holidays deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February to 16 April

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 20.00 per accommodation, per night
  • Resort fee inclusions:
    • Beach towels
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)
    • Housekeeping


  • Pets are allowed for an extra charge of USD 35 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; contactless room service is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).


Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at The Palms Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at The Palms Hotel?
As of 19 August 2022, prices found for a 1-night stay for 2 adults at The Palms Hotel on 18 September 2022 start from €198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at The Palms Hotel?
Yes, there's an outdoor pool.
Are pets allowed at The Palms Hotel?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 100 lbs per pet. There's a charge of USD 35 per pet, per night.
Is parking offered on site at The Palms Hotel?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at The Palms Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM.
What is there to do at The Palms Hotel and nearby?
Have fun with nearby activities such as boat tours, kayaking and scuba-diving. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the guest house's other amenities, which include a picnic area and a garden.
Are there restaurants at or near The Palms Hotel?
Yes. Nearby restaurants include Mo's (4-min walk), 5 Brothers Grocery Shop (8-min walk) and Little Pearl (9-min walk).
What's the area around The Palms Hotel like?
The Palms Hotel is in Key West Historic District, a short 9-minute drive from Key West, FL (EYW-Key West Intl.) and 11 minutes' walk from Duval Street. Travellers recommend the guest house for its quiet location.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

Stephanie, 2-night family trip
Verified guest review

10/10 Exceptional

Great cute hotel
Cozy welcoming friendly staff, everything you need is there
Yingying, 1-night family trip
Verified guest review

10/10 Exceptional

Great place to stay.
Beautiful and quaint hotel in a convenient location.
Shawn, 1-night trip with friends
Verified guest review

10/10 Exceptional

Gary, 2-night family trip
Verified guest review

10/10 Exceptional

We enjoyed it
Kathy, 2-night trip with friends
Verified guest review

2/10 Poor

Room was extremely small, water for both sink and shower totally unacceptable, cheap towels similar to a motel 6. The only decent thing was the breakfast. never again at this dump.
allen, 2-night trip
Verified guest review

10/10 Exceptional

jhoanna, 1-night trip
Verified guest review

10/10 Exceptional

Very cute, historic hotel. Would definitely stay again👍
Amy, 3-night trip
Verified guest review

8/10 Very good

Bente, 2-night family trip
Verified guest review

10/10 Exceptional

Timeless gem
This little gem is tucked away in a quiet area of Florida Keys. The staff go out of their way to make sure you have everything you need. The property is very well kept and cared for.
Dawn, 7-night trip
Verified guest review