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Grand Plaza Hotel & Wellness

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Illa Carlemany Shopping Center

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Grand Plaza Hotel & Wellness

Photo gallery for Grand Plaza Hotel & Wellness

Reception
Couples treatment room(s), sauna, hot tub, steam room
Penthouse Superior
Couples treatment room(s), sauna, hot tub, steam room
Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Overview of Grand Plaza Hotel & Wellness

8.6

Fabulous

Property highlights

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Bar
  • Gym
Map
Carrer de na Maria Pla, 19-21, Andorra la Vella, AD500
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Coffee shop/cafe
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Deluxe Double Room

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Deluxe Double Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room (2 adults + 1 child)

Deluxe Triple Room (2 adults + 1 child)

Deluxe Triple Room (2 adults + 1 child)

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Premier Double Room

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Premier Double Room

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Single Room

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Premier Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Triple Room (3 adults)

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Deluxe Triple Room (3 adults)

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Family Suite

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Family Suite

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Suite

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse Superior

Penthouse Superior

Penthouse Superior

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • Heart of Andorra la Vella
  • Caldea Spa - 1 min drive
  • Pyrenees Andorra Shopping Centre - 2 min drive
  • Grandvalira Ski Area - 15 min drive

Getting around

  • La Seu d'Urgell (LEU) - 45 min drive
  • Barcelona El Prat Airport (BCN) - 164 min drive
  • L'Hospitalet-pres-l'Andorre Station - 55 min drive
  • Porte-Puymorens Station - 57 min drive
  • Burton's Station - 58 min drive
  • Ski shuttle (surcharge)

Restaurants

  • Celler d'en Toni - 1 min walk
  • Taberna Angel Belmonte - 2 min walk
  • Veggi's World - 2 min walk
  • L'Arrosseria - 14 min walk
  • siam shiki - 10 min walk

About this property

Grand Plaza Hotel & Wellness

Grand Plaza Hotel & Wellness features a ski shuttle and puts you near winter activities such as downhill skiing. Guests can visit the spa to be pampered with massages, aromatherapy or Ayurvedic treatments, and Restaurante Instants, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a health club and a fitness centre. Skiers will appreciate access to ski passes and storage. Fellow travellers like the room service.

Languages

Catalan, English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (EUR 30 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Off-site

  • Ski shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Ski passes
  • Ski shuttle (surcharge)
  • Skiing lessons nearby

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in reception
  • Health club
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Hardwood flooring in room

Ski

  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Downhill skiing nearby
  • Skiing lessons nearby

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Memory-foam mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Diamond Spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Restaurante Instants – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Restaurante Sottovoce – This restaurant specialises in Italian cuisine. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 23 for adults and EUR 11.50 for children
  • Ski shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of EUR 25 per day

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Covered self-parking costs EUR 30 per night

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge
  • Guests under 6 years old are not allowed in the health club or fitness facility, and guests under 18 years old are only allowed in the health club and fitness facility with adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.

Also known as

Hotel Plaza Andorra la Vella
Plaza Andorra la Vella
Hotel Plaza
Grand Plaza Hotel Wellness
Plaza & Wellness Andorra Vella
Grand Plaza Hotel & Wellness Hotel
Grand Plaza Hotel & Wellness Andorra la Vella
Grand Plaza Hotel & Wellness Hotel Andorra la Vella

Frequently asked questions

Does Grand Plaza Hotel & Wellness offer free cancellation for a full refund?
Yes, Grand Plaza Hotel & Wellness does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Plaza Hotel & Wellness?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Grand Plaza Hotel & Wellness?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Plaza Hotel & Wellness?
Yes. Self-parking costs EUR 30 per night. Electric car charging is available.
What are the check-in and check-out times at Grand Plaza Hotel & Wellness?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Grand Plaza Hotel & Wellness and nearby?
Have fun with nearby winter activities such as downhill skiing. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.
Are there restaurants at or near Grand Plaza Hotel & Wellness?
Yes, there are 2 on-site restaurants, featuring Italian cuisine.
What's the area around Grand Plaza Hotel & Wellness like?
Grand Plaza Hotel & Wellness is in the heart of Andorra la Vella, a short 2-minute walk from Andorra Massage and 10 minutes' walk from Pyrenees Andorra Shopping Centre.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Good

I bought a package including a suite and a spa visit. At check-in they said I had to call a number to reserve my spa time, but I called many times to reserve the spa time and a massage but could not get a reservation. Consequently I never got to use the spa package that was part of what I paid for.
Laurence, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel. Staff was very accomodating and nice. Ubfortunately there wasnt enough staff. Apparently they laid off many staff shortly before we arrived.
Michael, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Great staff; very noisy location. Had to request a different room after the first night of our stay. Our request was accommodated. Enjoyed the spa facilities.
Fern, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ana Rita, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our favorite part of the hotel was the Spa. It was excellent. The breakfast buffet was also excellent.
Katherine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location; very clean and modern; fabulous staff - very helpful and friendly
Zygmunt, 1-night romance trip
Verified Expedia guest review

4/10 Fair

The hotel is good. Very nice accommodation. Service is very good. And the staff at reception is amazing. Everything would have been perfect had one of my shirts (only had two shirts for a two day trip) that I forgot in the first room I slept in had not been stolen. Long story short, I had to change rooms on the first night bcs A/C had a problem. While moving rooms, I forgot to repack one of my shirts and I left it hanging in the closet of the first room. I told them about it the next day, they looked for it and it was nowhere to be found. All I got was: are you sure you left it there? (there are three places where my shirt could be: luggage, closet or on me!!!😂, it was not in the luggage nor on me). A visibly disturbed staff replied: “sorry for the inconvenience”! It was sad and hilarious😂. They get A for effort in trying to find it. An F for not having a response protocol when a shirt is stolen in their hotel.
HECTOR, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Barbara, 1-night trip
Verified Expedia guest review

8/10 Very good

Helena, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Omar, 1-night trip
Verified Expedia guest review