Hotel Plaza

Photo gallery for Hotel Plaza

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Hypo-allergenic bedding, down duvets, memory-foam beds, minibar
Suite | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar
Penthouse Superior | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar
Family Suite | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Overview of Hotel Plaza

Hotel Plaza

5.0 star property
Luxury Andorra la Vella hotel with full-service spa, connected to a shopping centre

8.6/10 Fabulous

303 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bar
Map
Carrer de na Maria Pla, 19-21, Andorra la Vella, AD500
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Coffee shop/cafe
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • Heart of Andorra la Vella

Getting around

  • La Seu d'Urgell (LEU) - 37 min drive
  • Barcelona El Prat Airport (BCN) - 151 min drive
  • L'Hospitalet-pres-l'Andorre Station - 39 min drive
  • Porte-Puymorens Station - 43 min drive
  • Burton's Station - 45 min drive
  • Ski shuttle (surcharge)

About this property

Hotel Plaza

5-star luxury hotel connected to a shopping centre
Take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services at Hotel Plaza. Hit the slopes at this hotel, offering a ski shuttle, ski passes and ski storage. Indulge in hydrotherapy, a body wrap and a body treatment at the on-site spa. Be sure to enjoy a meal at Restaurante Instants, the on-site restaurant. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and car hire on site.
Other perks include:
  • Continental breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Massage treatment rooms, a lift and smoke-free property
  • A computer station, tour/ticket information and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 90 rooms offer comforts, such as pillow menu and Laptop workspace, as well as thoughtful touches, such as air conditioning and dressing gowns. Guests reviews give good marks for the overall comfort rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, memory foam beds and down duvets
  • Bathrooms with showers and free toiletries
  • 55-inch Smart TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Languages

Catalan, English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (EUR 24 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Off-site

  • Ski shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Babysitting (surcharge)

What to do

  • Ski passes
  • Ski shuttle (surcharge)
  • Skiing lessons nearby

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Health club
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Languages

  • Catalan
  • English
  • French
  • Portuguese
  • Spanish

Ski

  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Downhill skiing nearby
  • Skiing lessons nearby

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Memory-foam mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Restaurante Instants – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 21 for adults and EUR 13 for children (approximately)
  • Ski shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)
  • Spa access is available for an extra charge of EUR 25 per day

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Covered self-parking costs EUR 24 per night

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge
  • Guests under 6 years old are not allowed in the health club or fitness facility, and guests under 18 years old are only allowed in the health club and fitness facility with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards, debit cards and cash.

Also known as

Hotel Plaza Andorra la Vella
Plaza Andorra la Vella
Hotel Plaza Hotel
Hotel Plaza Andorra la Vella
Hotel Plaza Hotel Andorra la Vella

Frequently asked questions

Does Hotel Plaza offer free cancellation for a full refund?
Yes, Hotel Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Plaza?
As of 4 October 2022, prices found for a 1-night stay for 2 adults at Hotel Plaza on 5 October 2022 start from €174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Plaza?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Plaza?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Plaza?
Yes. Self-parking costs EUR 24 per night. Electric car charging is available.
What are the check-in and check-out times at Hotel Plaza?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Plaza and nearby?
Have fun with nearby winter activities such as downhill skiing. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.
Are there restaurants at or near Hotel Plaza?
Yes, there's an on-site restaurant, Restaurante Instants. Nearby restaurants include 120 Andorra (3-min walk), Pizzeria Primavera (3-min walk) and Lizzaran (4-min walk).
What's the area around Hotel Plaza like?
Hotel Plaza is in the heart of Andorra la Vella, a short 10-minute walk from Pyrenees Andorra Shopping Centre and 12 minutes' walk from Caldea Spa. Travellers say that the area is walkable and ideal for skiing.

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

9.1/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

8/10 Very good

Helena, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel, spacious rooms and the staff could not be any nicer and accommodating.
marisol, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

JULIAN, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel and staff is welcoming. The hotel is clean, new and spacious. The only thing that we did encounter was that the restaurant only opens during the weekends and holidays. This might be since we were there off season, but this is something to ask if you are booking.
Emilio, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great location, newly renovated. This is our 3 rd stay and it never disappoints.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location and ssrvice
Joseph, 3-night family trip
Verified Expedia guest review

8/10 Very good

5* Service
Some small accidents during the stay but the staff fixed it and compensated us with 7*. Old man (head of restaurant) in restaurant was to proud to come to our table after complaining on a raw (medium ordered) piece of meat. Except from him we had the best stay you could imagine. So so so friendly staff and nice rooms!
David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Helena, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Pictures not correct
The pictures do not respond with the real room. I always search for a bath tub and on the pictures it shows a bath tub and in the information about the room too. But they gave me a room without bath tub and said that if I want to have a bath tub I need to pay 160 euro per night extra.
Don, 1-night trip
Verified Hotels.com guest review