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All properties in Venice, Veneto, Italy
1 room, 2 adults

Relais Piazza San Marco

Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
San Marco, 312, Calle San Basso, Venice, VE, 30124, Italy

City-center guesthouse, steps from St. Mark's Basilica
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Room ok but no service desk which made checking in take forever and visiting a different…Jan 8, 2020
  • A wonderful experience. Staff, service, location...all good!! It's an "I'll be back asap"…Nov 9, 2019

Relais Piazza San Marco

from €65
  • Superior Double or Twin Room
  • Deluxe Double Room (St. Mark view)
  • Deluxe Suite, 1 Double Bed with Sofa bed, Non Smoking
  • Superior Double Room

What’s around Relais Piazza San Marco

Landmarks

  • In San Marco
  • St. Mark's Square - 1 min walk
  • St. Mark's Basilica - 1 min walk
  • Doge's Palace - 5 min walk
  • Rialto Bridge - 6 min walk
  • Piazzale Roma - 27 min walk
  • Port of Venice - 35 min walk
  • Ca' d'Oro Giorgio Franchetti Gallery - 12 min walk

Getting around

  • Marco Polo Airport (VCE) - 63 min drive
  • Venice Santa Lucia Station - 26 min walk
  • Venice Mestre Ospedale Station - 17 min drive
  • Porto Marghera Station - 56 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 12 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-7 PM
  • Check-out time is 11 AM
The front desk is open daily from 11 AM - 7 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Food and drink
  • Continental breakfast daily (surcharge)
  • Room service (during limited hours)
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • Safe-deposit box at front desk
Languages Spoken
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Freshen up
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Relais Piazza San Marco’s small print

Also known as

  • Relais Piazza San Marco House
  • Relais Piazza San Marco Guesthouse
  • Relais Piazza San Marco Guesthouse Venice
  • Relais Piazza House
  • Relais Piazza House San Marco
  • Relais Piazza San Marco Hotel Venice
  • Relais Piazza San Marco
  • Relais Piazza
  • Relais Piazza San Marco Guesthouse
  • Relais Piazza Guesthouse
  • Relais Piazza San Marco Venice

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of Safe Hospitality National Protocol (Italy) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 1.40 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 2.00 per person, per night for adults; EUR 1.00 per night for guests aged 10-16 years old.

Optional extras

Rollaway beds are available for EUR 35.0 per night

Continental breakfast is offered for an extra charge of EUR 10 per person (approximately)

Cribs/Infant beds are available for EUR 35.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 200 per person (roundtrip)

Airport shuttle service for children up to age 12 costs EUR 200 (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Relais Piazza San Marco

  • Does Relais Piazza San Marco offer free cancellation for a full refund?
    Yes, Relais Piazza San Marco does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Relais Piazza San Marco?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Relais Piazza San Marco?
    Sorry, there's no onsite parking at Relais Piazza San Marco.
  • Are pets allowed at Relais Piazza San Marco?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Relais Piazza San Marco?
    You can check in from 2 PM to 7 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Relais Piazza San Marco?
    Yes. Nearby restaurants include Restaurant Il Ridotto (3-min walk), Trattoria Del Carletto (3-min walk), and Ristorante Trovatore (3-min walk).
  • Is airport shuttle service offered by Relais Piazza San Marco?
    Yes, an airport shuttle is available. The charge is EUR 200 per person roundtrip.
  • Is there an onsite casino at Relais Piazza San Marco?
    No, this guesthouse doesn't have a casino, but Casino of Venice (18-min walk) is nearby.
  • What is there to do near Relais Piazza San Marco?
    Recommended spots to visit include St. Mark's Square (1-min walk) and St. Mark's Basilica (1-min walk), along with Doge's Palace (5-min walk) and Rialto Bridge (6-min walk).

Recent reviews

Good 7.8 From 86 reviews

Exceptional 10.0
Perfect. Lovely helpful staff. Incredible location and v
Anne-Margaret, us1 night trip with friends
Good 6.0
A few issues
Convenient location and cold air conditioning. Nice sized suite for a small family. The beds were really uncomfortable. There were a lot of building maintenance issues, including a broken (and unmonitored) front door. There were no representatives from the hotel on the grounds from early in the evening until about 9am. This seemed like a security concern to me.
us4 night family trip
Fair 4.0
Very poor quality and definitely not worth money
This hotel was exceptionally disappointing, for just under €300 it was not a great experience and to be honest I would have cancelled and gone elsewhere if it wasn’t for Hotels.com non refundable policy ( still angry at this as should be refundable if not what advertised) but I can now understand why. On arriving the receptionist was not very polite and we did encounter some rude behaviour on asking some basic questions regarding the room and the views which were shown on the website. The views were not as shown so pretty disappointing. Overall the facilities are exceptionally basic, no receptionist after 7:00pm, no real facilities, room just smelt of fried food so don’t open the windows as just makes it 10 times worse and although the room was ok decor quite bold the bathroom was a disgrace. The bathroom had a bath with a hole in it, no proper shower just an over bath unit, live wires showing with a bit of paper hanging over the cover and looks like it seriously needs updating as you’ll see in pictures attached. Additionally the beds were hard and cheap, tables were chipboard with table cloth covers, wardrobe different even have handles on them as they had broke off. For the money this Hotel is not good at all and to be honest I would struggle to justify €50 euros for it. Hotels.com you need to seriously review this as not what I feel is what your advertising.
gb1 night family trip
Good 6.0
Stay Somewhere Else!
When we first checked in on Saturday 10/06, the older gentleman at the front desk was rude and not helpful. We understand the buildings are historical and perhaps impossible to install elevators from the ground floor up to rooms but the inconvenience of Not having elevators nor a Bell Person to assist with the luggage is inconvenient and a struggle to lug your belongings up numerous flights of stairs with absolutely No assistance. Also, the front desk is Not on ground level so you need to haul bags up steps to check in then back down to walk across to another building and up 3 flights of stairs to your room. This should be public knowledge to better prepare those coming to the hotel. The hotel also had a stench coming from the toilets that spread through the corridors of the hotel. Not a pleasant smell. In the morning, they came to your door with an extremely heavy silver platter filled with continental breakfast - hand it to you at the door - and expect you to carry it in the room yourself. The young blonde lady would not carry it in the room for you. Also, the door to the main front entrance of our hotel, ground level, did not securely lock; the hardware to place the key in was totally disassembled leaving a gaping hole in the wooden door allowing anyone to enter without a key. So much for security! The ONLY good thing about the hotel is the Location! WiFi Never worked! Lack of security and cleanliness throughout the establishment was unacceptable for the price.
us4 night trip with friends
Very Good 8.0
Great hotel in the heart of Venice
Our stay was enjoyable. The room was as advertised and comfortable for the Italian standard at our price point. We had been in Italy for 8 days and this was our third city. We were on the 4th floor and still could hear some street noise but the most noise came from the neighboring room. The walls seemed paper thin and blocked next to no sound. But we never had a problem during the evening. Everyone was respectful of the hour and we had no troubles sleeping. One querk was the range in times we received our hand delivered breakfast. We requested 0800( the earliest available) and it’s came at 0730, 0745 and 0805. That being said the food was very good and we quickly came accustomed to having breakfast could me to us. Overall I would recommend this hotel to anyone looking to stay in the heart of Venice. OH! the best part of our room was the excellent A/C. It was a welcomed oasis after a long day walking the city.
us3 night romance trip
Very Good 8.0
Rude host, faultless location
The location of the room was faultless and the view from the balcony was spot on! However, the room was so cold and the heating (when it actually worked) was so loud and so inconsistent (kept turning itself off) that we had to sleep in jumpers. It took us 20 minutes to check out as we couldn’t find the host and there was no box or anything to put the keys in so eventually gave up and handed the keys to the chef. Be aware of the city tax, on the website it states €1 per person per night however it ended up being €4 per person per night and when we question this to the host he did nothing more than shrug it off.
Lucy, gbFamily trip
Very Good 8.0
Polite staff average hotel fab location book suite
A small average hotel, not exactly the boutique some describe as. We were lucky to have booked the suite on the top floor with the private terrace. The owner should consider fairy lighting or any lighting and possibly a heater as we sat most evening and enjoyed a bottle of wine but it got so cold once the sun went down it was unusable. Shower was broken but gave a good bad pressure. Mini bar very over priced considering there’s a supermarket 20 meters away. Heating worked fine in the cold months. It’s no hotel Danieli but for price and location it’s just fine.
Franco, gb3 night romance trip
Very Good 8.0
Nagyszerű.
Anna, hu2 night trip
Exceptional 10.0
Localização perfeita! Funcionários gentis, limpeza impecável. Recomendo!!
Ludmila, br3 night family trip
Very Good 8.0
Confortável e clássico!
O ambiente é clássico e confortável. Excelente localização é ótimo atendimento! Recomendo!
Christianne, br3 night family trip

Relais Piazza San Marco

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